Issues

Samsung Galaxy S10 users facing camera issues after installing One UI 3.0 beta

Recently, Samsung has started to roll out the first One UI 3.0 beta build for the Galaxy S10 series smartphones after a long time of the announcement for these devices. Yesterday, the company has begun sending One UI 3.0 beta update for Galaxy S10 phones in several eligible countries including South Korea, India, and UK.

Like any other beta testings, the One UI 3.0 beta also comes with some issues. A new problem is coming to light regarding the most important function of a smartphone, the Camera.

READ MORE: Here’s how to fix the issues with Camera app on Galaxy phones

Some Galaxy S10 device owners reported on the community forum that when they are zooming in/out in their phone’s camera app, a green screen appears randomly on the touchscreen of the smartphones.

Adding to this, another Galaxy S10 owner told that the screen flashes green and black while performing zoom in/out on the camera. While some beta testers claimed that inside the app folder, some apps have shadows while some apps don’t have shadows.

Following the reports, Samsung Community’s best member informed that these issues also reported by the Galaxy Note 10 series One UI 3.0 beta testers. And these are also occurring on the Galaxy S10 series smartphones. The community member also stated that the fix update will come out soon.

Finally, the Beta Operation Manager suggested users report the error to the Samsung Members app as soon as the symptom occurs by following the steps given below.

Members’ Beta Mode> Beta Send Error> Inquiry/Send Error> Send Error

(Send system log data must be selected, and please fill in the details such as the reproduction path when reporting errors so that you can quickly check the contents of the error. Please do not clean up the process so that the log transmission work is sufficiently completed after sending the error.)



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