Tips
Here’s how to fix the issues with Camera app on Galaxy phones
Samsung Camera app helps people to capture every moment at any time. As smartphone the camera technology that has developed for clear photography, to professional-grade portraits, smooth video stabilization, and selfies.
Samsung making it easy for every user to create high-quality photos and videos. It also gives more customized options as a professional tool.
Ultimately, whatever Samsung does is in service of user needs, to ensure every feature, experience, and design choice offers increased functionality and quality.
If for some reason, your phone is displaying a ‘Camera Failed’ message, freezing, lagging, or the preview is not displaying, the good news is that it’s most likely a software issue and not a physical issue with the camera. The given below troubleshooting will help you to come out with such a type of problem.
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FIX 1
Reset the camera app
Open the camera app
- Open the Camera app, and then tap Settings.
Reset the settings
- Swipe to and tap Reset settings and then tap Reset.
FIX 2
Check the Camera app for updates
Open the camera app.
- Open the Camera app, and then tap Settings.
Check for updates.
- Swipe to and tap About Camera.
- Check if any updates are available.
- Tap the update if one is available.
- If there are no updates available, your screen will read ‘The latest version is already installed’.
FIX 3
Perform a software update on a phone or tablet
The phone or tablet will show the last date that it checked for updates. To download an update, you must be connected to the internet.
Download updates manually.
- Navigate to and open Settings.
- Tap Software Update, and then tap Check for updates. Tap OK.
- If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.
- If your carrier is Verizon, swipe to and tap System updates, and then tap Check for system updates.
Make sure your device has enough space if you’re having trouble.
- Make sure the phone or tablet is connected to the internet and charged more than 50 percent before installing a software update.
- Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
- If an error occurs during a software update and your phone or tablet keeps restarting, learn how to get out of a boot loop.
- If your phone or tablet doesn’t have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.
Check your phone or tablet after the update.
If you were having issues before the software update, use the phone or tablet normally to see if the problem has been solved.
FIX 4
Before you reset the phone or tablet.
- Make sure to back up your phone or tablet. All data and settings will be erased.
- Write down the username and password for the account that you used to back up your data.
- We recommend having your phone or tablet plugged into the wall charger during the reset process because it may take up to an hour.
- If you have encrypted the SD Card inserted into your phone or tablet, make sure to decrypt it before the reset. Navigate to Settings, search for and select SD, and then tap Decrypt SD card.
Perform a factory data reset.
- Navigate to Settings.
- Search for and select Factory data reset.
- Tap Factory data reset again and then tap Reset.
- Follow the on-screen prompts to complete the reset.
- You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot.
Complete initial setup.
- When the phone or tablet reboots, it will have its original factory settings.
- Now you will need to go through the initial setup to finish setting up the phone or tablet.
- The phone may require you to enter your Samsung or Google account information to complete the setup.
Test your device.
- Before installing any apps, make sure that your phone or tablet is functioning normally.
Note: If you are still experiencing network service issues with calls, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.
If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.
Samsung Galaxy S24 series introduced several new features and enhancements with the One UI 6.1, one of which is Intelligent Optimization. This feature is designed to give users specific control over the image processing levels directly from the camera settings.
The Intelligent Optimization feature allows users to adjust how their photos are processed. Whether capturing everyday moments or professional shots, the Intelligent Optimization feature in One UI 6.1 ensures that your photos meet your standards with minimal effort.
How to activate it?
You can easily enable the Intelligent Optimization feature by following the steps below.
- Open the Camera app, then Settings.
- Tap on Intelligent Optimization.
- Choose the desired optimization level
- Maximum
- Medium: Speed up capture time by doing less optimization
- Minimum: Take pictures as fast as possible by not optimizing pictures after they are taken.
- Optionally, enable or disable the Scene Optimizer.
This feature allows for customization of photo attributes such as sharpness, contrast, and brightness. For example, selecting the minimum level results in more natural-looking images, while the maximum level increases detail and sharpness, which is ideal for zoomed-in shots. Notably, the quality optimization setting of these levels only affects Photo Mode.
If you enable Scene Optimizer, it automatically optimizes the color and contrast of pictures to make dark scenes look brighter, food looks tastier and landscapes look more vivid.
How to use One UI 6.1 Camera Shift feature on your Samsung Galaxy
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Samsung’s One UI 6.1 offers a range of new features and Galaxy AI Suite that significantly improves the user experience. With the latest Galaxy Enhance-X app, users of Samsung One UI 6.1 devices can enhance their photos using an innovative feature called Camera Shift. This feature is designed to provide more flexibility and control over the composition of photos.
The Camera Shift feature allows users to alter the perspective of a photograph after it has been taken. This is mainly useful in situations where capturing the perfect angle in real time is not possible.
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Moreover, the Camera Shift uses advanced AI algorithms to modify the angle and perspective of your photos, providing a result that aligns with your imagination. With events that unfold rapidly and capturing every detail that matters, Camera Shift ensures that you can revisit and adjust those moments.
How to use it?
You can easily use the Camera Shift feature on your Samsung Galaxy smartphone running One UI 6.1, just need to follow a few steps:
- Open the Galaxy Store app and download the Galaxy Enhance-X app.
- Select the photo you wish to edit and choose the “Camera Shift” option.
- A slider will appear, enabling you to change the photo’s perspective as you see fit.
Samsung Galaxy Enhance-X’s Camera Shift feature enhances mobile photography by making it easier to take pictures and expanding the creative options for users. If you have the latest version of Galaxy Enhance-X and One UI 6.1 running Samsung device then you can enjoy this feature.
Samsung Galaxy S24 series introduced a significant enhancement to the user experience with One UI 6.1, which allows extensive customization of lock screen widgets. This impressive feature is a first for the flagship devices, allowing users to personalize their lock screen to a great extent.
One UI 6.1 lets users arrange different widgets on their lock screen according to personal preference. These widgets include a customizable clock display color, battery indicators, calendar, weather forecast, and even Samsung Health’s daily activity graphs.
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Arrange Widgets on Samsung One UI 6.1 Lock Screen
To customize the lock screen, users just need to follow a few steps:
- Simply touch and hold to your phone’s lock screen.
- Select ‘Widgets’ to view the available options and swipe up to see available widgets such as battery, clock and reminders.
Add
- Now, tap on Widgets, then select the desired widget option. You can repeat this process to continue adding widgets.
- To rearrange widgets, touch and hold the selected widget, then drag it to a new place next to the other widgets.
Remove
- If a user decides to remove a widget, they can do so by tapping the red minus icon. This will delete it from your lock screen.
Once the customization is complete, users can save their settings by tapping ‘Done’. This personalized setup allows for efficient access to information directly from the lock screen. If you have a Galaxy device running One UI 6.1, then you can try Lock Screen widget customization.