Tips
Here’s how to fix the issues with Camera app on Galaxy phones
Samsung Camera app helps people to capture every moment at any time. As smartphone the camera technology that has developed for clear photography, to professional-grade portraits, smooth video stabilization, and selfies.
Samsung making it easy for every user to create high-quality photos and videos. It also gives more customized options as a professional tool.
Ultimately, whatever Samsung does is in service of user needs, to ensure every feature, experience, and design choice offers increased functionality and quality.
If for some reason, your phone is displaying a ‘Camera Failed’ message, freezing, lagging, or the preview is not displaying, the good news is that it’s most likely a software issue and not a physical issue with the camera. The given below troubleshooting will help you to come out with such a type of problem.
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FIX 1
Reset the camera app
Open the camera app
- Open the Camera app, and then tap Settings.
Reset the settings
- Swipe to and tap Reset settings and then tap Reset.
FIX 2
Check the Camera app for updates
Open the camera app.
- Open the Camera app, and then tap Settings.
Check for updates.
- Swipe to and tap About Camera.
- Check if any updates are available.
- Tap the update if one is available.
- If there are no updates available, your screen will read ‘The latest version is already installed’.
FIX 3
Perform a software update on a phone or tablet
The phone or tablet will show the last date that it checked for updates. To download an update, you must be connected to the internet.
Download updates manually.
- Navigate to and open Settings.
- Tap Software Update, and then tap Check for updates. Tap OK.
- If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.
- If your carrier is Verizon, swipe to and tap System updates, and then tap Check for system updates.
Make sure your device has enough space if you’re having trouble.
- Make sure the phone or tablet is connected to the internet and charged more than 50 percent before installing a software update.
- Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
- If an error occurs during a software update and your phone or tablet keeps restarting, learn how to get out of a boot loop.
- If your phone or tablet doesn’t have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.
Check your phone or tablet after the update.
If you were having issues before the software update, use the phone or tablet normally to see if the problem has been solved.
FIX 4
Before you reset the phone or tablet.
- Make sure to back up your phone or tablet. All data and settings will be erased.
- Write down the username and password for the account that you used to back up your data.
- We recommend having your phone or tablet plugged into the wall charger during the reset process because it may take up to an hour.
- If you have encrypted the SD Card inserted into your phone or tablet, make sure to decrypt it before the reset. Navigate to Settings, search for and select SD, and then tap Decrypt SD card.
Perform a factory data reset.
- Navigate to Settings.
- Search for and select Factory data reset.
- Tap Factory data reset again and then tap Reset.
- Follow the on-screen prompts to complete the reset.
- You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot.
Complete initial setup.
- When the phone or tablet reboots, it will have its original factory settings.
- Now you will need to go through the initial setup to finish setting up the phone or tablet.
- The phone may require you to enter your Samsung or Google account information to complete the setup.
Test your device.
- Before installing any apps, make sure that your phone or tablet is functioning normally.
Note: If you are still experiencing network service issues with calls, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.
If you are still encountering any issues, please visit a Samsung walk-in service center or you can schedule a repair service online.
If you’ve updated your Samsung Galaxy phone to One UI 6.1.1 and noticed that your photo albums are missing or not showing up in the Gallery app, you’re not alone. Several Galaxy users are experiencing the same issue. Let’s take a look at what’s cause of this issue and how to fix it.
What’s the Issue?
After the major One UI 6.1.1 update, some users have found that when they select an album group in the Gallery app, their photos are not visible. Instead, the album seems to disappear entirely.
The issue often happens when you have albums with the same name activated in two different features – the album hiding function and the album merge feature. When both are turned on, it can cause albums to disappear or not display correctly.
Samsung’s Response
Samsung is aware of this issue and the community moderator has confirmed that it’s a known issue affecting users after the One UI 6.1.1 update.
The moderator has also mentioned that the company is working on a solution to fix these bugs in future updates. In the meantime, you can check some temporary solutions to resolve it.
Quick Solutions
If you’re experiencing problems with your albums, there are two solutions you can try:
1.) Disable Albums with the same name in the Hide Album Feature
For that, you just need to open the Samsung Gallery app on your device >> tap the More Options icon (Three vertical dots) >> Select Hide Album option >> Look for albums that have the same name and turn them off.
2.) Turn Off the Album Merge Feature
To do so, launch the Samsung Gallery app >> click on the More icon at the bottom to enter Settings >> check the option for Merge Album and switch it off.
By following these steps, you should be able to see your photo albums again. You can also check software updates and a Gallery app update. If any of them are available on your smartphone, install them now to get a better experience.
Update your Samsung Calendar app now to fix widget disappearance issue
Samsung is going to open the One UI 7 Beta Program for Galaxy devices soon, and fans are excited to be a part of it. Ahead of registering beta, it is important to ready your Galaxy smartphone for that.
If you have the latest Galaxy flagship smartphone, such as the Galaxy S24 series, Galaxy Z Fold 6, or Galaxy Z Flip 6, here are a few steps to prepare for the Beta update:
1). Keep Your Software Updated
- Make sure your phone is running the latest software version. You can only participate in the Beta if your device’s software is up to date. This also helps with performance and compatibility for the upcoming Beta.
2). Install the Samsung Members app
- Samsung Members app is necessary to join the Beta program. If you haven’t installed it yet, do so soon! To do so, you just need to open Galaxy Store >> Search ‘Samsung Members’ >> Open it and tap to Install.
3). Update the Samsung Members app version
- If you already have the Samsung Members app, check for any updates. Keeping it up to date will help you access the Beta Poster and enjoy new features.
By following these steps, you’ll be ready to join the One UI 7 Beta program as soon as it is available.
Notably, the Korean tech giant hasn’t confirmed when One UI 7 will be released but some reports show that many flagship devices are already being tested internally. However, the recent information reveals that there may be some delays in the Beta rollout.
Today, Samsung is holding its 2024 Developer Conference, where the company will showcase improvements in various features like Bixby, Galaxy AI, One UI, Samsung Health, Samsung Wallet, SmartThings, and Tizen. It’s not clear if Samsung will reveal Android 15-based One UI 7.0 at the event.
Keep an eye on announcements and get ready to enjoy new features on your Galaxy device!
One UI 7 may expand One UI 6.1.1 features to non-flagship devices
Samsung Internet app is filled with a Secret Mode browsing feature. Under Samsung Internet, the company created a myriad of features all geared towards helping to keep you and your online experience safe.
Available for all Android phones, Samsung Internet brings user-centric security and privacy features to web browsing, enabling you to freely browse your favorite websites while helping to safeguard your privacy.
Samsung Internet also enables private environments with Secret Mode. This option offers the same browsing experience as you would normally experience on Samsung Internet but with extra privacy and protection.
Secret Mode won’t let cookies and browsing history for any websites you visit be stored on your phone. As soon as you close all the tabs from Secret Mode, cookies and browsing history will be erased, leaving no clue of what happened.
To use this feature, go to Samsung Internet, and from the main screen, tap on the Tab Manager icon on the bottom where you can manage your open pages. Activate Secret Mode by tapping “Turn on Secret mode”.
Privacy Dashboard:
Available within the Quick Access page, the Privacy Dashboard offers a detailed record of weekly activities and settings that can be adjusted to suit your privacy preferences. To find this, go to the browser, tap the three lines icon, and select Privacy.