Issues
Samsung One UI 3.0/Android 11: Issue, Bugs and Errors List
Back in October, Samsung started the One UI 3.0 beta for the Galaxy S20 series and the company later opened this program for the Galaxy Note 20 devices.
Samsung One UI 3.0 is based on Android 11 and it brings a number of new features for the users including the latest user interface overhaul that you can find on the notification bar/quick access panel, restructured Settings menu, better privacy features, improved user experience and more.
Similar to every other beta program, the One UI 3.0 beta also brings a number of new bugs and issues. The better thing is that the beta testers also have the option to report these bugs and feedback on their experience via the Samsung Members app.
The number of issues, bugs, and errors found on One UI 3.0 beta is big and below you can check all of them in a single place detailed below. Also, to remember only a few of these issues are still opened and the rest of them are fixed with the Beta rollouts.
Editor’s Pic:
- Samsung One UI 3.0 Features: Latest, Changed, Improved, and Optimized
- Everything about the Samsung One UI 3.0: Eligible devices, beta update, features, and release date
Samsung Members App: Mid-October
Following the rollout of the One UI 3.0 beta for the Galaxy S20 series, Samsung users won’t be able to see new content posted on the Samsung community if they update the Samsung Members app version. This issue was later fixed.
Rollback Issue: Mid-October
Some Galaxy S20 series users reported facing rollback issue after installing One UI 3.0 beta to the previous version because of the whole process hangs on the start.
Quick Settings Panel Icons: 18 October, 2020
Icons of Search, power, settings more, date label found very congested and appearing just above Devices and Media buttons on some of Galaxy S20 devices after One UI 3.0 first beta.
Unusual Status Bar: 19 October 2020
When you open the quick settings panel by swiping from top to bottom side, the top bar containing a battery, network, Bluetooth, alarm, and time.
Camera Zoom Issue: 19 October 2020
While zooming in or out in the camera app, a green screen appeared at a certain spot but later it was fixed for Galaxy S20.
App Folder App Icons Shadow: 19 October 2020
Inside the apps folders, some apps have shadows and some apps have while others don’t. This issue was found on Galaxy S20 series.
Camera UI issue:
Some users found that the camera UI elements have been disturbed with One UI 3.0 beta build on Galaxy S20. However, this issue was resolved later.
One UI Home Launcher Crash:
One UI Home Launcher keeps crashing after One UI 3.0 installation on Galaxy S20 devices.
App Folder Becomes Invisible:
Some App folders became invisible after the One UI 3.0 update on Galaxy S20 devices.
Fingerprint Recognition Issue: October 29, 2020
Samsung Galaxy S20 series users reported facing a problem with display fingerprint as it fails to confirm it. This problem was solved with the third One UI 3.0 beta.
Temperature Issue on Note 10:
Samsung Galaxy Note 10 users facing overheating issues after charging issue after upgrading on One UI 3.0 beta.
Message Icon Disappeared: November 3, 2020
Some One UI 3 testers on Galaxy S20 series found that the Message app icon has been disappeared and only its background shape is showing. However, this issue was appeared on a number of devices but later fixed.
Dex Frozen Screen: November 4, 2020:
Users of the S20 series reported that they aren’t able to use the Galaxy S20 series as a touchpad on Samsung DeX while connected to a desktop.
Failed to add apps on Edge Panel: November 5, 2020
Some Galaxy Note 20 and Note 20 Ultra users failed to add the new application on the edge panel. This problem was fixed with Beta 3.
Battery Problem on Note: November 10, 2020:
Samsung Galaxy Note 10 and Note 10+ users were facing heavy battery draining problems that’s why Samsung later stopped the beta program.
Reboot Loop: November 11, 2020
Some users of Galaxy Note 10 reported facing infinite loop issue after upgrading to One UI 3.0 but the problem is limited to only some users, which may be caused by uncompleted installation.
Galaxy Note 10 Edge Lighting Error: November 12, 2020
While receiving an SMS on Galaxy Note 10, the edge lighting’s corner appeared in Black color.
Dark Mode Error: November 13, 2020
Some users of the Galaxy Note 10 and Note 10+ were facing dark mode issues after installing the first One UI 3.0 beta. But it was later fixed.
Navigation Gestures Issue on Galaxy Z Flip: November 23, 2020
Issues found on the navigation gestures by some users of Galaxy Z Flip after one UI 3.0 beta.
WiFi turn on automatically: November 24, 2020
Some Galaxy S20 users facing random auto Wi-Fi and Hotspot.
Shortcut icon disappears: November 25, 2020
Following the One UI 3.0 beta Galaxy S10 series, users feedback that they’re facing an issue with
Lock Screen Bug: November 25, 2020
Following the beta rollout for Galaxy Z Fold 2, some users of this foldable phone were locked out on the lock screen. In this case, the lock screen won’t even access the actual PIN or Passcode. After noticing it, the company instantly halted the One UI 3.0 beta for the Galaxy Z Fold 2. Read more here
One UI Home Launcher Crash on Note 10: November 25, 2020
Samsung Galaxy Note 10 and Note 10+ also facing the One UI Home launcher crash issue.
Samsung Galaxy S21 series comes with a unique design, stunning processor, and powerful camera setup onboard. Besides, some issues have also arisen over time, leading to consumers’ disappointment. In a recent development, a Samsung Galaxy S21 user reported a camera jittering/shaking problem.
Samsung Galaxy S21 camera shaking/jittering
According to a Samsung customer having Galaxy S21 (powered by Snapdragon 888), the camera shaking/jittering from left to right when they record videos. The situation becomes worse when they switch the camera zoom between 2x and 3x.
It’s worth mentioning that the camera problem only exists in all shooting modes except for the 8k (sample). As shown in the video, the consumer reported the shaking problem in UHD @ 60fps, UHD @ 30fps, FHD @ Auto frame rates and FHD @ 60fps.
Here’s what Samsung responded
Samsung Community moderator admitted the camera shaking problem exists in the Galaxy S21 phone, seeing the video samples shared by the consumer. The in-charge office said that there are many things that can cause this to happen, as well as shared troubleshooting steps.
Turn off Tracking auto-focus
- Open the Camera app and tap the Settings icon. Tap the switch next to Tracking auto-focus to turn it off.
- If the camera still isn’t focusing, you should try resetting the camera to its default settings. Tap the Settings gear, and then swipe to and tap Reset settings.
More solutions
- Perform a software update can resolve issues and problems with apps, including your camera.
- Try using Safe Mode to figure out if recently installed apps are causing an issue with your camera’s focus.
How to enter Safe Mode
Press and hold the Power key and Side key. On phones without a dedicated Power key, you can swipe down from the top of the screen to open Quick settings, and then tap the Power icon. Touch and hold the Power off icon, and then tap Safe mode when it appears.
Your phone will restart and “Safe mode” will be displayed in the bottom left corner of the screen. Check your camera’s focus and remove any recently installed apps if needed. In order to exit the Safe Mode, restart your Samsung Galaxy phone.
Samsung is continuously improving the camera capabilities of its latest flagship lineup. Now, tipster claimed that the next Samsung update will fix the HDR vignetting issue of the Galaxy S23 series.
According to @UniverseIce, Samsung developers are working on camera improvements for the Galaxy S23 smartphones, which also includes a fix for the HDR issue. As the May 2023 patch began to rollout, all eyes are on the next OTA, which could solve the vignetting problem.
After analyzing the error log shared by the user, in the reply, a Samsung executive explained that “the problem occurs due to a mix of negative EV input frames containing the same contour pattern, and applying LTM after HDR output will make the problem worse.”
Earlier, the same source shared an image so users can better understand what’s the HDR-related problem on the Galaxy S23 camera. When captured in certain scenarios, the photos taken by Galaxy S23/+/Ultra get affected by HDR problems, which can be seen at the edges of the subject.
In order to fix the issue, the South Korean tech giant is reportedly working on optimization of the exposure value (EV) frame and local tone-mapping (LTM). As the May patch is available in select markets, we may see the camera SW in South Korea and China.
April 2023 Update Changelog
New Feature/Function
- A function has been added to the gallery so that you can immediately delete photos that are being processed immediately after taking them with the camera.
Changes
- For faster photo taking, the AF concept has been changed so that when the user presses the shooting button, the user can take a photo even when the focus is not completely set. However, if you want to shoot after completing Focus as before, please change the settings in the latest Camera Assistant.
- Camera Assistant > Prioritize focus over speed (focus priority) On
Bug/Issue Fixes
- Fixed an issue where a green line was displayed on the left side intermittently when shooting in the rear photo mode.
- Fixed a malfunction when shooting after Night Off in low light after selecting Shooting Speed > High Resolution > Speed Priority in Camera Assistant.
- Camera Assistant > Shooting Speed > High Resolution > Speed Priority, then Camera > Night Off or Scene Optimizer Off
- Fixed an issue where face recognition could not be recognized intermittently after ending a 3rd party video call.
Improvements
- Improved sharpness/flicker and added notice when shooting Ultrawide in low light indoors after setting Camera Video Mode > Super Steady On.
- “To take a good Super Steady photo, I need more light.”
- Improved image stabilization when shooting with FHD60 after setting Auto FPS Off in rear video.
- Improved line-shaped banding noise in the sky in mid-low light when shooting high-pixel in low-mid light.
- Improved stability for camera movements introduced through other routes.
Optimization
- Optimized overall sharpness for high-pixel shooting and improved intermittent blurring through OIS stabilization.
Samsung shared Galaxy S23’s One UI 5.1 firmware with several Galaxy devices upgraded to the Android 13 OS. Unsurprisingly, the One UI 5.1 comes with a number of new features, however, the Samsung Keyboard app has become the culprit behind Galaxy battery draining.
According to Samsung community moderator in Thailand, the Samsung Keyboard app has increased the battery usage on Galaxy devices upgraded to One UI 5.1, which occurring abnormal battery draining problems. And notably, the company has already solved the problem and given way to fix yours too.
The mod. revealed that the Samsung Keyboard app’s latest version includes under-the-hood improvements in order to reduce battery usage. It’s worth mentioning that the newly added stickers and emojis functions have increased the battery consumption of the application.
The company has not removed suspected features causing battery drain but provided a fix. This would make things better so Galaxy users can have a long-lasting battery life as they were having before. Now, you just need to update your phone’s Samsung Keyboard app to version 5.6.10.31 or later via Galaxy Store.
You can also get the APK file to sideload on your phone but it’s not recommended. As the application is already causing battery problems, you should prevent any kind of additional/unofficial activity. FYI, the mod said that all Galaxy models running One UI 5.1 are affected by battery drain due to the Keyboard app.
If you have updated your Samsung phone’s native Keyboard app to the latest or above-mentioned version and the battery-draining problem remains persistent, you should try clearing the app’s cache and data. Also, we suggest you share feedback with Samsung using the Members app.