The Google Play Store is an application store for all Android phones and it also comes pre-installed in Samsung Galaxy devices. Through the Play Store, you can download and install many apps or games. You don’t have to master special skills to download anything from Play Store.
Similar to other mobile apps, you may face some issues with the Google Play Store app, such as random crashing and not being able to download the apps. Below you can find some of the most common ways and reasons that may be responsible to produce this download issue along with its solution.
Assuming that you get the strong signal and have no problem with the network, then you can try some possible steps to fix this problem:
1. Check whether the Download app is disabled
Settings > Application > Application Manager > All > Download Manager > Enable.
Settings > Apps > Tap on three dots at top right corner > Show System Apps > Download Manager > Enable.
2. Clear Google Play Store’s App Data & Cache.
Settings > Applications > Application Manager > All > Google Playstore > Clear Data & Clear Cache.
Settings > Apps > Google Playstore > Storage > Clear Data & Clear Cache.
3. Reset App Preferences.
Settings > Applications > Application Manager > Click on the More option or on three dots on the top right corner of the screen > Reset app preferences.
Settings > Apps > Click on three dots on the top right corner of the screen > Reset app preferences.
- Google Play Store: How to download and install
- Download the latest Google Play Store – Play Store and APK [Link]