Tips

What to do if your facing SIM card issues on your Galaxy phone

If your Galaxy phone is experiencing low signal or even no signal at all, loss of the internet, as well as calls drop, this may be caused by the SIM card issues.

Most issues with your SIM card will need to be resolved by your carrier, but before you contact them, there are a couple of things you can try first. If the existing phone’s SIM slot may be faulty, please continue to refer to the below steps.

Like all other smartphones, Samsung also provides the facility of eSIM service, which is available on a limited Galaxy device. Every eSIM requires a wireless service plan and allows you to activate a mobile network plan without the use of a nano-SIM. The only thing your mobile network carrier must supports eSIM. The eSIM availability may vary depending on country and carrier.

Keeping in that SIM card issue on your Galaxy phone, the below troubleshooting will help you to shot out the issue:

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Fix 1

  1. You can try to restart your phone, if the problem insists, you can refer to the below steps.
  2. First, we need to determine whether the error is with the SIM card or the SIM card slot.
  3. You will need to prepare either another phone or another SIM card to perform for this.
  4. Either one of the devices will determine the possibility of the issue.
  5. You will need to prepare either another phone or another SIM card to perform for this.
  6. Either one of the devices will determine the possibility of the issue.
  7. After testing, if find out is sim card faulty please refer to Telco provider.

Fix 2

Check the SIM card.

  • Remove the SIM card and inspect it for damage or corrosion.
  • Reinsert the SIM card, making sure it is properly installed in the tray.
  • If you have another phone that works with the same carrier, try using the SIM card with that phone.
  • Make sure you are removing and inserting the SIM card correctly.

Try another SIM card.

  • If you have another active line with your carrier, you can try that SIM card with your phone.

Replace the SIM card.

  • If your SIM card continues to have issues, you will need to get a replacement SIM card from your carrier.

Fix 3

  • The SIM card is not inserted properly.
  • A loose SIM card slot will be caused the card to lose the connection with the reader of the device.
    • Solution: You can try to apply some pressure to the slot check again if the slot holds the SIM properly.
  • Dust over the slot and SIM card reader making the slot incapable of reading the card properly.
    • Solution: Gently wipe the contacts or use compressed air to remove it.


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