Issues
WhatsApp Dual Messenger file sharing issue to fix soon, Samsung brought temporary solution
Samsung offers an amazing feature called Dual Messenger, which lets Galaxy smartphone users install a clone version of some popular instant messaging apps. For example, you can use two Facebook and/or WhatsApp accounts on the same device simultaneously.
Over the past few weeks, it is reported that some Galaxy owners are facing issues while using the app created by the Dual Messenger feature. According to complaints, users are unable to share their phone’s files via WhatsApp Messenger of the Dual Messenger mode.
It’s also reported that the problem appeared on WhatsApp version 2.21.10.16 and later. Following the users’ feedback, Samsung confirmed that the Dual Messenger’s WhatsApp issue will be fixed soon through a software update in the future.
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But, how to share files until the update arrives
Samsung has brought a temporary way to send files on WhatsApp through Dual Messenger mode by opening the Gallery or My Files app >> select the files >> share via WhatsApp’s second instance.
In order to open received files on WhatsApp, the company suggests forwarding them to your first WhatsApp account and opening them from there.
Samsung encountered issues with the One UI 6.1 software update for its Galaxy S22 series and has temporarily suspended it. Recently, the company started releasing the One UI 6.1 update in Korea. However, the Korean tech giant has reportedly stopped the update due to some issues and reverted to the previous version One UI 6.0.
According to the information via @Tarunvats, the One UI 6.1 update has been suspended for the Samsung Galaxy S22 series due to the lock screen issue. In addition, the software version has also changed back from S90xNKSU3EXDC to S90xNKSU3DXD3. In addition, some reports reveal that the update is paused due to a rebooting issue.
One UI 6.1 update was released to bring a host of improvements, including a more intuitive interface and advanced AI capabilities. However, the lock screen and rebooting issues have delayed these benefits for users worldwide.
Currently, it’s unclear when the One UI 6.1 update will be available again, especially for users in other countries. Samsung is likely working on resolving the issue to ensure that the update is secure and functions properly before releasing it again.
Breaking: Samsung Galaxy S22 starts getting One UI 6.1 and Galaxy AI features
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A recent update to WhatsApp for Android users has brought an issue that is preventing users from sending videos. Spotted after updating to version v2.24.9.34, the issue shows in an error message – “Can’t send this video. Choose a different video and try again.”
This issue seems to be specific to videos that are recorded or saved directly on Android devices. Whereas, videos captured by iPhones, especially in MOV format, are not being affected and can be shared without any issues. This bug is also affecting some videos downloaded from Instagram to the device’s storage.
The video-sending issue on WhatsApp is not affecting every Android user, but it has been verified on some devices, notably the Galaxy S series. Several users reported their concerns on social media platforms like Reddit, Twitter, and more to highlight the inconvenience caused by this unexpected bug.
For those who want an immediate fix to this issue, upgrading to older WhatsApp version 2.24.8.85 is a temporary solution. As of now, WhatsApp has not issued an official statement about the issue. It’s recommended to wait for a permanent solution before proceeding with any app upgrades.
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Samsung has acknowledged a persistent issue reported by Galaxy users involving the NavStar Good Lock module and the taskbar. This issue causes the keyboard’s back button position to change randomly. This issue is bothering users as the back button’s unexpected movement often leads to accidental exits to the home screen while typing.
In response to these reports, Samsung has apologized for the inconvenience experienced by users and promised to resolve it in the upcoming software update.
According to the community moderator, the upcoming One UI 6.1 update will fix the NavStar button issue on Galaxy devices. Users have been advised to keep their devices updated to the latest software to get the fix once it is released.
If you are also facing NavStar issues on your Galaxy devices, the One UI 6.1 update will resolve them. Notably, the One UI 6.1 update will enhance the overall user experience by bringing new enhancements and features over the previous UI.
“First of all, we apologize for any inconvenience caused when using NavStar. The phenomenon of the NavStar button changing position will be improved through the One UI 6.1 S/W update, so please maintain the latest S/W. We apologize for any inconvenience caused when using NavStar,” said Community Moderator.
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