Samsung recently revealed changes in its top five customers for the first quarter of 2024. Samsung dropped US-based Qualcomm and Best Buy from its top five clients and joined Chinese semiconductor suppliers Digitimes report.

According to the info, US-based Qualcomm and Best Buy are no longer in Samsung’s top 5 clients in 2024. The South Korean tech giant has added two new firms to its list of five top clients, per the quarterly report announced yesterday.

The company has listed Hong Kong-based Techtronics and Singapore-based Supreme Electronics. These firms retail chips in China, which replaced Qualcomm and Best Buy in the company’s top five customer list.

In the first quarter, Apple, Deutsch Telekom, Techtronics, Supreme Electronics and Verizon were Samsung’s top 5 clients. The five customers accounted for 13 percent of Samsung’s quarterly revenue.

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Galaxy AI has many features that make flagship Samsung phones like new. Debuted with the Galaxy S24 series, Samsung’s Galaxy AI innovation is rolling out to recent premium phones, foldables, and tablets.

Last month, Samsung upgraded all the 2023 flagship phones, tablets, and foldables with Galaxy AI features. Earlier this month, the company further expanded the AI features with One UI 6.1 update to flagships released in 2022.

Galaxy AI brings both on-device and cloud-based artificial intelligence features. Google smartphone users are feeling robbed as they are not getting the AI advancements that the company announced with the Pixel 8 Pro.

Samsung’s Galaxy AI brings many cool features such as Live Translate, Interpreter, Generative Edit, Note Assist, Browsing Assist, Video Editor, Generative Wallpaper, and Circle to Search by Google.

Samsung devices renewed w/ Galaxy AI features

Galaxy S23 series, Galaxy Z Flip 5, Galaxy Z Fold 5, and Galaxy Tab S9 series benefited in the first phase of rollout. However, the second phase of Galaxy AI has just resumed after a slight break to the Galaxy S22 series.

While the Galaxy S23 and other 2023 models have widely received the update, the Galaxy S22’s rollout has just started. Initially available in South Korea, the AI-packed One UI upgrade will soon be available on your handset.

Galaxy S Series

• Galaxy S24 Series
  • S24, S24 Plus and S24 Ultra
• Galaxy S23 Series
  • S23, S23 Plus and S23 Ultra
• Galaxy S22 Series
  • S22, S22 Plus and S22 Ultra

Galaxy Z Series

• Galaxy Z Fold 5 and Z Fold 4
• Galaxy Z Flip 5 and Z Flip 4

Galaxy Tab Series

• Galaxy Tab S9 Series
  • Tab S9, Tab S9 Plus and Tab S9 Ultra
• Galaxy Tab S8 Series
  • Tab S8, Tab S8 Plus and Tab S8 Ultra

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Samsung matched Apple in smartphone customer satisfaction in America this year. The Americal Customer Satisfaction Index published its latest analysis. The report says Apple gained 1% in customer satisfaction, while Samsung gained 3%, tying the competition this year.

Samsung America achieved number 1 customer satisfaction among 5G mobile devices in the 2024 ACSI Survey. The Index is based on customer ratings of their own mobile devices and identifies the industry leaders they recognize for excellence in product and service quality.

“We’re proud that the ACSI results show how our customers recognize not only Samsung’s commitment to going above and beyond for them, but also the high quality of our mobile devices” said Mark Williams, Vice President of Customer Care at Samsung Electronics America.

Last year, Apple was the sole leader in the customer satisfaction index in America. Samsung’s share jumped by 3% this year, making it similar to Apple’s share of 82%. Both firms now stand on top, with keeping the same performance in the ASCI survey.

For the 2024 survey, ASCI randomly interviewed 12,414 consumers between April 2023 and March 2024. Besides Samsung, Motorola had the highest satisfaction increase. Google and Motorola tied for third with 77/100 with “All Others” earning an average score of 72.

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