Issues
Here’s how to fix screen capture issue on your Samsung device
Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
A recent update to WhatsApp for Android users has brought an issue that is preventing users from sending videos. Spotted after updating to version v2.24.9.34, the issue shows in an error message – “Can’t send this video. Choose a different video and try again.”
This issue seems to be specific to videos that are recorded or saved directly on Android devices. Whereas, videos captured by iPhones, especially in MOV format, are not being affected and can be shared without any issues. This bug is also affecting some videos downloaded from Instagram to the device’s storage.
The video-sending issue on WhatsApp is not affecting every Android user, but it has been verified on some devices, notably the Galaxy S series. Several users reported their concerns on social media platforms like Reddit, Twitter, and more to highlight the inconvenience caused by this unexpected bug.
For those who want an immediate fix to this issue, upgrading to older WhatsApp version 2.24.8.85 is a temporary solution. As of now, WhatsApp has not issued an official statement about the issue. It’s recommended to wait for a permanent solution before proceeding with any app upgrades.
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Samsung has acknowledged a persistent issue reported by Galaxy users involving the NavStar Good Lock module and the taskbar. This issue causes the keyboard’s back button position to change randomly. This issue is bothering users as the back button’s unexpected movement often leads to accidental exits to the home screen while typing.
In response to these reports, Samsung has apologized for the inconvenience experienced by users and promised to resolve it in the upcoming software update.
According to the community moderator, the upcoming One UI 6.1 update will fix the NavStar button issue on Galaxy devices. Users have been advised to keep their devices updated to the latest software to get the fix once it is released.
If you are also facing NavStar issues on your Galaxy devices, the One UI 6.1 update will resolve them. Notably, the One UI 6.1 update will enhance the overall user experience by bringing new enhancements and features over the previous UI.
“First of all, we apologize for any inconvenience caused when using NavStar. The phenomenon of the NavStar button changing position will be improved through the One UI 6.1 S/W update, so please maintain the latest S/W. We apologize for any inconvenience caused when using NavStar,” said Community Moderator.
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Users of Galaxy smartphones running Samsung‘s One UI 6.1 have reported that they are unable to delete the Secure Folder app after installing its update. This issue is mainly affecting flagship devices that recently received the One UI 6.1 update. Due to this issue, users are not able to use this app at their convenience.
However, Samsung has acknowledged the issue with the Secure Folder app in its latest One UI 6.1 update. This issue affects several flagship devices including the Galaxy S23 series, Galaxy S23 FE, Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9.
According to the community moderator, the issue occurred while integrating the latest Google security policies, resulting in the distribution of a non-deletable version of the Secure Folder app, specifically version 1.9.10.27.
The Korean tech giant is preparing to release a fix to address this problem. Users will be able to download the updated app through the Galaxy Store. To update, simply open the Galaxy Store, search for ‘Secure Folder’, and select the update option.
Users are encouraged to update their Secure Folder app as soon as the new version is available to maintain optimal performance and security of their personal data.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling
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