Issues
Samsung Pay service error disappoints Galaxy users
Samsung Pay is an incredible payment service on Galaxy devices, but, it’s reportedly facing a service error across South Korea. As soon as the service error emerged, Samsung Pay users posted complaints one after another on different social platforms.
Seeing the emerging number of complaints online, Samsung Pay Team announced in a notice that, “Intermittent delays in biometric authentication are occurring when trying to pay with Samsung Pay. We will do our best to take action as soon as possible.”
“A software error occurred during an app update process,” Samsung Electronics said.
As per the info, Samsung Customer Center executives said that an auto-drag function did not work due to a Samsung Pay error alongside affected card authentication, PIN, and biometrics. Recently, the company spotted issues appearing when updating the Pay app after the integration of Naver Pay features.
“A failure to connect to the server. Please try the service again later,” an error message said.
Analysts say that this error could undermine the credibility of Samsung Pay, which is trying to solidify its dominance amid fiercer simple payment competition after Apple Pay recently entered the Korean market.
“I use Samsung Pay instead of cash or a plastic credit card, but I am very embarrassed that I have not been able to make payments with Samsung Pay since this morning,” a Samsung Galaxy user surnamed Jeong (48) said.
Another user surnamed Kim (38), complained, saying “I tried Samsung Pay as usual, but I couldn’t pay my public transportation fare, so I had some trouble on my way to work.”
Samsung Pay accounts for about 24 percent of the Korean simple payment market and supports both the near field communication (NFC) method including the EMV contactless method and the magnetic secure transmission (MST) method.
Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
Some users of Samsung Galaxy smartphones have reported a problem with the lock screen, where the screen turns black and only the top indicator bar and bottom navigation bar are visible. This happened when an app on the lock screen is closed while the phone is locked.
To fix this issue, you can turn the screen off and on, or fold and unfold the device if it is foldable. However, this is not a permanent solution. To prevent the black screen issue from happening again, you need to update your device software to the latest version.
Samsung has announced that the company plans to release software that improves the phenomenon and fixes the bug. To update your device software, you just need to go to Settings >> Software update >> Download and install.
Do you use Android Auto and Google Maps to find your way in the car? If yes, then you may have noticed a small problem recently. Sometimes, Google Maps doesn’t close when you get out of the car. It keeps showing you directions on your phone, which is very annoying and confusing.
This issue seems to have emerged after the latest updates of Android Auto and Google Maps, which were released last week. It affects various Android phones such as Samsung and Pixel.
It mainly occurs on Android Auto v10.0 and Google Maps v11.88 version. The only solution at the moment is to manually exit the navigation by tapping on the corresponding option.
Currently, the cause of this issue is unknown, but it is expected to be resolved soon. Until then, remember to check your phone and exit navigation when you get out of the car.
