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One UI cloned WhatsApp not working/crashing on Galaxy phones, Samsung responded

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WhatsApp channel reactions

Samsung One UI software has a feature called Dual Messenger, which allows Galaxy users to create an alternative version on the device and use it as a separate account. Meanwhile, some Samsung users reported that cloned WhatsApp activated by Dual Messenger is not working or crashing.

According to reports in the Samsung community, the Dual Messenger-derived cloned WhatsApp app is not working on Galaxy devices or keeps crashing. It put users in trouble who need a second WhatsApp account on their Galaxy device due to a possible software bug.

A user pointed out that the feature stopped working after March 2023 security update, which was released a few days ago. Since Samsung rolled out the March patch to a large number of Galaxy devices, there are not too many reports on the internet citing the same issue.

Also, it’s not confirmed whether the Dual Messenger feature’s bug is making an impact on just WhatsApp or if other apps are affected too. Well, thankfully, the Samsung community moderator commented on the user’s complaint and provided a troubleshooting guide, which you should also try in case of having the same issue.

Samsung mod. recommended the user to clear the cache of WhatsApp by navigating to Settings > Apps > WhatsApp > tap on force stop then storage and clear the cache. The next step would be the re-installation of Whatsapp, which could help rule out any software symptoms or an update.

If the issue remains unfixed, you have to wipe the cache partition as the system cache partition stores temporary system data. It helps the system to access apps quickly and efficiently, but sometimes things get cluttered, so a regular cache clearing can help make the system run more smoothly.

In case you have followed all the troubleshooting steps as described above, and still facing the issue, you can perform a factory reset. This will take your device back to the stock setting out of the box, and learn how to reset your Samsung phone to factory settings.

If you have completed all the troubleshooting provided, and are still experiencing these symptoms, the Samsung moderator recommended submitting an error report through the Samsung Members app. Follow our socials → Google News, Telegram, Twitter, Facebook

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.

Issues

One UI 6.1 Always On Display overlapping issue fix coming, check temporary solution

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Samsung always on display issue fix

After the recent One UI 6.1 update, several Samsung users have reported an issue with the Always On Display (AOD) feature when using LockStar. This issue displays clock numbers or apps overlap during the transition of time on the lock screen.

The issue is particularly noticeable when the time shifts in minutes and apps. For example, a user reported when the time progresses from 11:57 to 11:58, it results in the digits superimposing and creates a confusing display.

Several Galaxy users are affected by this issue, and the issue persists despite subsequent firmware updates. The overlapping issue on Always On Display after One UI 6.1 is not only a rare occurrence but happens frequently enough to cause significant concern among users.

In response, a community moderator has acknowledged the One UI 6.1 overlapping AOD issue. He stated that it occurs for those using the “Automatically Restart” function and confirmed a software update to resolve this issue.

However, due to the variable nature of software update schedules, a precise resolution date cannot be provided.

One UI 6.1 Always on Display issue

As a temporary solution, users are advised to either disable the Automatic Restart function through Settings >> Device Care >> Auto Optimization or to turn off LockStar entirely.

The inconvenience caused by this issue has been recognized, and users are asked for their patience while a permanent fix is in development.

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Issues

Grainy screen seen on Galaxy S24 haunts iPad Pro 2024

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Apple iPad Pro 2024

Recent Samsung flagships are accused of being affected by a grainy display issue. Meanwhile, some users of Apple’s new M4 iPad Pro reported having a similar experience. Some iPad Pro users (via MacRumors) take their complaints regarding grainy screens to social media platforms.

iPad Pro models affected by grainy screen problems reveal the problem in dark environments. When the OLED display is set at a low to medium brightness, content is displayed in gray or muted colors. Some users denote it as a sandy screen, which looks blurry by pixels.

Samsung hasn’t yet fixed the grainy screen problem on Galaxy S24 smartphones. However, IceUniverse believes that Apple will soon acknowledge the iPad screen defect and fix it through firmware. Later, Samsung will follow the suite and benefit Galaxy S24 users.

Whether it’s an OLED hardware fault or generated by firmware remains a question for now. Meanwhile, OEMs should try fixing it as soon as possible as it became a big hurdle to consumers. Continuous controversy may also lead to harming sales and trust concerns.

Pay attention, Samsung Display has also faced some yield concerns in the initial production of the 11-inch panel. Due to this, Apple transferred some of its orders from Samsung D to LG Display, which also supplies OLED for 13-inch models.

Stay up-to-date on Samsung Galaxy, One UI & Tech Stuffs by following Sammy Fans on X/Twitter. You can also discover the latest news, polls, reviews, and new features for Samsung & Google Apps, Galaxy Phones, and the One UI/Android operating system.

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Good Lock

Samsung to resolve icons visibility bug in Theme Park app’s next update

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Samsung Theme Park icons issue

Following the recent update to the Samsung Theme Park Good Lock module, several Galaxy users have encountered an issue where icons for key applications like the clock, calendar, and settings disappear. This problem has left users disappointed, especially since they were hoping for improvements with the new update.

Previously, there was a different problem where icons did not display correctly. The hope was that this would improve with the new update. Unfortunately, the situation has worsened as it is causing inconvenience for those using the app.

A community moderator has responded to user issues that the company is aware of the app icons visibility issue, and is planning to fix it in future updates of the Samsung Theme Park app.

However, the moderator also stated that to solve the problem of the app icon background color, which is different from the previous version, the app’s software would need to be updated. This means that users will have to wait longer for this particular fix.

The community moderator has not shared any timeline for this update, Samsung will release the new Theme Park update soon.

The issue where the live icon is not visible when applying a theme created by a theme park will be corrected by the team in charge and will be improved through updates to the theme park app.

However, please note that the phenomenon in which the app icon background color in the previous apk method is different from the current app icon color requires a S/W app update, so it is expected that it will take time to improve,” said the community moderator.

Samsung Theme Park icons issue

Stay up-to-date on Samsung Galaxy, One UI & Tech Stuffs by following Sammy Fans on X/Twitter. You can also discover the latest news, polls, reviews, and new features for Samsung & Google Apps, Galaxy Phones, and the One UI/Android operating system.

Do you like this post? Kindly, let us know on X/Twitter: we love hearing your feedback! If you prefer using other social platforms besides X, follow/join us on Google News, Facebook, and Telegram.

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