Issues
[Spreading] Samsung phones giving warning even after having no moisture in charging/USB port
Suddenly, our team member’s Samsung Galaxy Note 20 Ultra started showing the prompt of moisture issue in the USB port, even, though it didn’t get wet at all! To ensure, he checked the phone and found no sign of external water insertion or moisture either in the USB port or speaker grill.
It means the moisture detection feature might get affected by any severe bug that forces it to show a warning for the consumers. Read more
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May 3, 2022: Original article
Samsung provides the best users experience to its customers and this is what the company is famous for. However, sometimes some issues with smartphones keep coming which not only affect the user experience a lot but also disturb the operators while performing important tasks.
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A similar issue has been seen quite a lot in Samsung smartphones for some time now. Many users on social media and the community are talking about it. According to them, their phones are continuously giving “Don’t use the charging/USB Post” warning.
This prompt says, “We’ve detected moisture or foreign material in your charging/USB port” even after the phone has no moisture. The warning continuously pop-ups on some smartphones while only a few times on some others.
I knew about this prompt, but this is the first time I've seen it appearing since the very first time I used a Samsung phone. pic.twitter.com/lzovmYSGQe
— Alvin (@sondesix) May 1, 2022
The thing to note is that this issue is not happening in some specifics, from many-year-old Galaxy Note 9 users to this year’s flagship Galaxy S22 Ultra users are troubled by this issue. Many customers have even tried replacing the charging cable thinking that the prompt may be popping up due to dirt or moisture in it, but the issue continued.
Samsuphones have become an important part of life, we complete many works from our phones itself and not charging the phone is not a very good thing in such situation. As of now, the reason behind this issue is not clear. We hope that this problem reaches the company soon and they come out with a solution as soon as possible.
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Issues
Unable to install apps from Google Play Store? Here’s the fix for One UI 6.1.1 devices
Users of Samsung Galaxy devices running One UI 6.1.1 are experiencing issues with app installations and updates from the Google Play Store. Many Galaxy users are frustrated because they are unable to install their favorite or essential apps.
Samsung has acknowledged this issue and identified its cause. A Samsung community moderator mentioned that when the app protection setting is enabled, users face problems installing and updating apps from the Google Play Store.
To temporarily resolve this, the moderator has provided a solution. Users can disable the app protection feature in the Device Care settings to get a better experience.
How to disable the App Protection Feature
For that, you just need to follow a few easy steps:
- Open the Settings app on your Galaxy device.
- Scroll down and select Device Care.
- Tap on App Protection to access related settings.
- Tap the More Options icon (represented by three vertical dots)
- Choose App Protection Settings.
Here, you can either disable the entire App Protection setting or opt to turn off the ‘Automatically scan when installing apps’ feature.
In addition, it’s advisable to ensure that your device is running the latest software version. Samsung is working on a software update that aims to further enhance device performance and resolve issues related to app installations.
To check for updates, open Settings >> Software Update >> Download and Install. Keep an eye out for software updates to ensure your device is running at its best.
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Issues
Samsung Keyboard not popping up? Here’s how to fix it!
Many Samsung users have reported issues with the Samsung Keyboard app after updating to One UI 6.1.1. Some users report that the keyboard stops popping up when needed, causing inconvenience.
Fortunately, Samsung has recognized its Keyboard pop-up issue on Galaxy devices running One UI 6.1.1. This issue may have occurred due to corrupted data in the keyboard app. The company is working to resolve this issue and preparing to release a new software update.
Moreover, the Samsung Community Moderator has shared a temporary solution to help fix this issue. Deleting the Keyboard app’s data might improve the keyboard until a permanent solution is available in future software updates.
Here’s how to delete the Samsung Keyboard app’s data
You can easily clear the data of the Samsung Keyboard to resolve by following a few simple steps:
- Start by going to the Settings app on your device.
- Scroll down and select “Apps.”
- Tap the icon on the right side of the app list to turn on “Show system apps.”
- Find and tap on “Samsung Keyboard” in the list.
- Go to “Storage” and then select the Delete data option.
After doing these steps, check if the keyboard is working properly.
It’s also important to keep your device up to date as Samsung is planning to release a software update that will improve the keyboard’s performance.
To check for updates, open Settings app >> Tap on “Software Update” >> Click on “Download and Install” to see if any updates are available. If any update is available, install it now to enjoy enhanced features.
Issues
How to fix charging and blinking light issues on Galaxy Buds 3 and 3 Pro
Many Samsung Galaxy Buds 3 series users are facing charging and red light blinking issues with their Galaxy Buds. Users of the Galaxy Buds 3 and Buds 3 Pro have reported seeing an “Earbud charging stopped” message on their phones and noticing that the LED on their charging case is blinking red.
Samsung has acknowledged the charging issue of the Galaxy Buds 3 series and is working on the solution. In addition, the community moderator has shared reasons for the appearance of these issues on Samsung Galaxy Buds 3 along with useful precautions.
For “Earbuds Charging Stopped’ pop-up
Firstly, you need to check the charging status of your earbuds with the Galaxy Buds 3 Manager app running version 6.1.24100151 or later. Users might see the pop-up for some reasons, check them below:
Low Battery in the Case
- Make sure your charging case has enough battery.
Moisture or Dirt
- Look for sweat, moisture, or dirt in the earbud charging area or inside the case. If you clean these areas, charging should resume, and the pop-up will disappear when you open the case lid.
If the message keeps appearing, there might be a more serious issue with the charging parts, or the charging case is damaged.
Blinking red LED of Galaxy Buds 3 Case
A blinking red LED on the charging case usually signals moisture or dirt on the charging points. To solve this, a user should wipe the charging terminals with a soft, lint-free, or dry cloth. Make sure everything is dry before trying to charge again as moisture can cause damage.
Charging Tips
Check some tips that will surely help you in charging your Earbuds betterly.
- Charging the earbuds via a USB connection to a computer might take longer due to lower power.
- It’s normal for the earbuds and charger to feel hot while charging. If they get too hot, charging will stop for safety. They should be allowed to cool down before charging again.
- It’s important not to charge with wet cables and to avoid bending the charging cable to prevent damage.
If problems persist after trying these steps, contacting customer service for assistance is recommended.
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