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My Samsung Note 20 Ultra gets USB port moisture issue and it’s not going away

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Samsung Galaxy Note 20 usb moisture issue

Suddenly, my Samsung Galaxy Note 20 Ultra started showing the prompt of moisture issue in the USB port, even, though it didn’t get wet at all! Immediately after seeing the moisture issue notification, I turned the phone off and checked for any signs of water.

I was already sure that my Galaxy Note 20 Ultra didn’t arrive in contact with moisture or water, while I ensured again as Samsung started showing the USB port moisture issue warning. I didn’t find any sign of external water insertion or moisture either in the USB port or speaker grill.

It means the moisture detection feature might get affected by any severe bug that forces it to show a warning for the consumers. Due to the warning, I’m not able to charge my phone’s battery as it continues to drain the battery, and therefore, my phone is now off.

As shown in the warning that appeared on the homescreen, I waited for a few hours keeping the phone in the sunlight. When the warning doesn’t ditch, I tried cleaning the USB port by shaking it as well as pointing the dryer, but it’s not going away.

Here’s the Warning

Warning: Don’t use charging/USB port

We’ve detected moisture or foreign material in your charging/USB port.

Check your charging/USB port for any foreign material such as dust or debris. To prevent damage to your phone, don’t plug anything in until the charging port is clean, the moisture is gone and the notification is cleared.

To dry the port, shake out any moisture, then wait for it to dry, which could take several hours. You can speed up drying by pointing a fan or dryer (cool air only) at the port.

In the meantime, you can charge your phone wirelessly.

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Restarting the phone is like a boon for smartphones, hehe, I tried it too, even more than one time, but the warning is not removed. Now, it’s time to go for a factory reset, which could fix if the moisture detection warning is appearing because of any issue, otherwise, I’ll be needing to charge it through a wireless charger only.

Are you also facing the same issue on your Galaxy smartphone? Let us know your phone’s model, software version as well as security patch level. If it’s happening because of a software issue, Samsung should immediately acknowledge the issue and provide a fix ASAP.

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.

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Samsung Galaxy S23 June 2023 Software Update: Everything we know so far

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Samsung will rollout a major software update to the Galaxy S23, S23 Plus, and S23 Ultra in June 2023. Similar to hardware leaks, we get to know pretty much about the content of Samsung’s June 2023 software for the Galaxy S23 flagships.

According to rumors, Samsung June 2023 software update will not only bring the latest security patch to the Galaxy S23 lineup. There will be a lot of improvements and optimizations related to camera functionality and upgrades to the native application.

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Samsung insider IceUniverse revealed that the company has developed a 2x Portrait Mode for the Galaxy S23 Ultra. This mode pictures at 50-megapixel using the main 200-megapixel HP2 image sensor of the smartphone. It will benefit users who love taking portrait shots with depth effects.

  • On June 3rd, Ice said after seeing a 2x portrait shot by S23 Ultra, that it has exceeded his expectations.

HDR vignetting is another severe problem, which often appears on select Galaxy S23 series units, which could be fixed with the next OTA. Meanwhile, the tipster has not directly claimed fixes for bananagate and photo blur-related issues on the Galaxy S23 and S23 Ultra.

In a recent development, the same source revealed yet another change, which is included in the June firmware. The company will be bringing updates to the video calling function as part of quality improvements for using third-party apps like WhatsApp and Telegram.

Check more below:

Samsung Galaxy S23 June 2023 Software Update

  • 2x cropping at 50-megapixel for Portrait mode
  • HDR bounce/vignetting
  • Camera performance increment
  • Clear video calling through third-party apps
  • Bananagate/blur issue – Uncertain
  • June 2023 security patch
  • AI mode guides – Uncertain

Release Date?

Samsung could start rolling out the next big camera-centric firmware to the Galaxy S23 series between May 29 and June 5th. The availability is expected to expand further gradually, with the India release speculated between May 31st and June 7th.

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Samsung Galaxy S23 Ultra 2x portrait camera delivers good results: Tipster

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Samsung Galaxy S23 Ultra

Samsung will release a big firmware update to the Galaxy S23 smartphones this month. Along with a number of bug fixes, the June 2023 update will come with a new 2x portrait camera mode for the Samsung Galaxy S23 Ultra, which delivers good results.

According to tipster IceUniverse, Samsung Galaxy S23 Ultra running June 2023 firmware delivers good results with a 2x portrait camera. The source claimed that he has seen a sample shot, which showed good performance, and exceeded his expectations.

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It has been reported that Samsung will make use of the Galaxy S23 Ultra’s 200-megapixel image sensor. For 2x cropping in portrait mode, the sensor will be utilized as a 50-megapixel camera to deliver better details and depth effects compared to the current 3x mode.

Samsung 2x portrait Galaxy S23 Ultra

The company is preparing to begin the software update rollout to consumers. As June begins, Samsung Galaxy phones will start getting the latest firmware with newer security patches, and additional enhancements to functions such as Camera.

Blurry close-ups acknowledged

Samsung has recently confirmed that the company is aware of blurry close-ups issues on select Galaxy S23 and S23 Plus smartphones. The moderator revealed that a future software update will fix the problem, until then, users can try these steps as a temporary solution.

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Samsung Galaxy will bring new innovations to consumers constantly: TM Roh

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Samsung Galaxy S24 Ultra

Last month, TM Roh, President and CEO of MX (Mobile Experience) division of Samsung had a session to share about the context of the mobile industry. He cited, continuously innovating and creating unique experiences is key to strengthening Samsung’s leadership position.

TM Roh said that the positive global sales of the Galaxy S23 series were achieved through a combination of several new mobile innovations developed based on user feedback. The lineup’s advanced camera features such as Nightography, smooth gaming, and One UI software are the key players.

“We will bring new innovations to consumers constantly. The entire smartphone and mobile industry will continue to grow and grow in the future,” said TM Roh.

The top Samsung executive believes that Galaxy consumers are putting reliability first in their must-haves more than ever. They are looking for more reliable products, reputable brands, and premium products that deliver a great experience.

Leading the mobile market:

  1. Premium quality
  2. Creating New Experiences and Possibilities
  3. Galaxy: Accessible to everyone

Dr. TM Roh further highlighted: “The business goal at Samsung Electronics Mobile Experience (MX) division is to deliver great experiences through different product segments that meet the needs of current and existing consumers and future”.

The company offers Galaxy S series devices and foldable devices to consumers looking for a premium smartphone. For consumers looking for more affordable devices and still want a 5 G-connected mobile experience, Samsung has the Galaxy A series.

Mr. TM Roh believes that the mobile market still has a lot of innovation potential in many aspects. Shape innovations, like folding phones, will enrich the entire ecosystem, spur the development of third-party apps and new user experiences, and continue to redefine the boundaries of what is possible on mobile devices.

Samsung MX Head TM Roh

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