Tips
What to do if your Samsung phone is not receiving messages after recent software update
Samsung regularly releases monthly security updates as well as one major update in a year with new features and improvements to all of its eligible devices. It is better to update your device to the latest software version possible, to make sure that your phone has the newest security patches and stability improvements along with new features.
If somehow, your device stopped receiving messages after a software update, the reason may be your messaging app may not be compatible with the current software version. A software update may be released to restore the app’s compatibility.
However, in the meantime, you can use a different messaging app and make it your default choice for texting. Follow the below troubleshooting to shot out your problem.
Read More: How to use Auto Hotspot feature on your Samsung Galaxy devices
Change the default SMS app.
- Navigate to Settings and then tap Apps.
- Search for and select the SMS app you would like to use. Then, tap Set as default.
- You may need to download an additional messaging app if you don’t have one.
If the issue continues, continue with the Next Step.
Clear the app’s cache.
- Navigate to Settings and then tap Apps.
- Search for and select the SMS app that isn’t working properly.
- Tap Storage, and then tap Clear cache.
Restart your phone.
- On phones with a dedicated Power key: Press and hold the Power key, then tap Restart, and then tap Restart again.
- On phones without a dedicated Power key: Swipe down from the top of the screen to open Quick Settings, and then tap the Power icon. Tap Restart, and then tap Restart again.
Check the SIM card.
- You can try removing and reinserting the SIM card to check for damage or corrosion.
Use the phone in Safe mode.
Safe mode will allow you to determine if the SMS app you’re using is causing additional issues with your phone. You can also remove the app if needed.
- Press and hold the Power key and Side key.
- Swipe down from the top of the screen to open Quick Settings.
- Then tap the Power icon.
- Touch and hold the Power off icon.
- And then tap Safe mode when it appears.
Your phone will restart and ‘Safe mode’ will be displayed in the bottom left corner of the screen. Remove any recently installed apps if needed. Restart your phone to exit Safe mode.
Contact your carrier.
- If you are still experiencing issues with the SMS app, please contact your carrier.
Samsung is going to open the One UI 7 Beta Program for Galaxy devices soon, and fans are excited to be a part of it. Ahead of registering beta, it is important to ready your Galaxy smartphone for that.
If you have the latest Galaxy flagship smartphone, such as the Galaxy S24 series, Galaxy Z Fold 6, or Galaxy Z Flip 6, here are a few steps to prepare for the Beta update:
1). Keep Your Software Updated
- Make sure your phone is running the latest software version. You can only participate in the Beta if your device’s software is up to date. This also helps with performance and compatibility for the upcoming Beta.
2). Install the Samsung Members app
- Samsung Members app is necessary to join the Beta program. If you haven’t installed it yet, do so soon! To do so, you just need to open Galaxy Store >> Search ‘Samsung Members’ >> Open it and tap to Install.
3). Update the Samsung Members app version
- If you already have the Samsung Members app, check for any updates. Keeping it up to date will help you access the Beta Poster and enjoy new features.
By following these steps, you’ll be ready to join the One UI 7 Beta program as soon as it is available.
Notably, the Korean tech giant hasn’t confirmed when One UI 7 will be released but some reports show that many flagship devices are already being tested internally. However, the recent information reveals that there may be some delays in the Beta rollout.
Today, Samsung is holding its 2024 Developer Conference, where the company will showcase improvements in various features like Bixby, Galaxy AI, One UI, Samsung Health, Samsung Wallet, SmartThings, and Tizen. It’s not clear if Samsung will reveal Android 15-based One UI 7.0 at the event.
Keep an eye on announcements and get ready to enjoy new features on your Galaxy device!
One UI 7 may expand One UI 6.1.1 features to non-flagship devices
Samsung Internet app is filled with a Secret Mode browsing feature. Under Samsung Internet, the company created a myriad of features all geared towards helping to keep you and your online experience safe.
Available for all Android phones, Samsung Internet brings user-centric security and privacy features to web browsing, enabling you to freely browse your favorite websites while helping to safeguard your privacy.
Samsung Internet also enables private environments with Secret Mode. This option offers the same browsing experience as you would normally experience on Samsung Internet but with extra privacy and protection.
Secret Mode won’t let cookies and browsing history for any websites you visit be stored on your phone. As soon as you close all the tabs from Secret Mode, cookies and browsing history will be erased, leaving no clue of what happened.
To use this feature, go to Samsung Internet, and from the main screen, tap on the Tab Manager icon on the bottom where you can manage your open pages. Activate Secret Mode by tapping “Turn on Secret mode”.
Privacy Dashboard:
Available within the Quick Access page, the Privacy Dashboard offers a detailed record of weekly activities and settings that can be adjusted to suit your privacy preferences. To find this, go to the browser, tap the three lines icon, and select Privacy.
Are you using a Samsung Galaxy smartphone running on One UI 6.1 and having trouble finding the video call effects option? Let us tell you that Samsung has updated this feature to make it easier for you to customize your video calls. Here’s what’s new and how you can set it up.
With the One UI 6.1 update, Samsung has moved the video call effects feature settings to the Quick Panel. Now, you can access and change video call effects without having to navigate through multiple screens. When you pull down from the top of your screen, the Quick Panel appears.
Here’s how to set up Video Call Effects:
You can easily use the Video Call effects on your Samsung devices, just need to follow a few steps:
- Start a video call using any app that supports video calling. Make sure you’re in the middle of the call before you try to change the effects.
- While you’re on the video call, pull down from the top of your screen to open the Quick Panel. Pull down again to reveal more options.
- In the Quick Panel, find the Video Call Effects button. Tap on this button to open the settings for video call effects.
- You’ll now see several options to customize your video call. You can change the background, adjust your face effects, modify the color tone, or use automatic framing. Select the options that you like to enhance your video call.
Users with Samsung devices running from One UI 3.1 to One UI 6.0 have to select the video call effects icon directly on the call screen. But with One UI 6.1, accessing these features through the Quick Panel is now simpler.
If you haven’t used these effects on your Galaxy devices yet, try it now to make your video calls fun and engaging.
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