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What to do if your Samsung phone is not receiving messages after recent software update

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Samsung regularly releases monthly security updates as well as one major update in a year with new features and improvements to all of its eligible devices. It is better to update your device to the latest software version possible, to make sure that your phone has the newest security patches and stability improvements along with new features.

If somehow, your device stopped receiving messages after a software update, the reason may be your messaging app may not be compatible with the current software version. A software update may be released to restore the app’s compatibility.

However, in the meantime, you can use a different messaging app and make it your default choice for texting. Follow the below troubleshooting to shot out your problem.

Read More: How to use Auto Hotspot feature on your Samsung Galaxy devices

Change the default SMS app.

  • Navigate to Settings and then tap Apps.
  • Search for and select the SMS app you would like to use. Then, tap Set as default.
  • You may need to download an additional messaging app if you don’t have one.

If the issue continues, continue with the Next Step.

Clear the app’s cache.

  • Navigate to Settings and then tap Apps.
  • Search for and select the SMS app that isn’t working properly.
  • Tap Storage, and then tap Clear cache.

Restart your phone.

  • On phones with a dedicated Power key: Press and hold the Power key, then tap Restart, and then tap Restart again.
  • On phones without a dedicated Power key: Swipe down from the top of the screen to open Quick Settings, and then tap the Power icon. Tap Restart, and then tap Restart again.

Check the SIM card.

  • You can try removing and reinserting the SIM card to check for damage or corrosion.

Use the phone in Safe mode.

Safe mode will allow you to determine if the SMS app you’re using is causing additional issues with your phone. You can also remove the app if needed.

  • Press and hold the Power key and Side key.
  • Swipe down from the top of the screen to open Quick Settings.
  • Then tap the Power icon.
  • Touch and hold the Power off icon.
  • And then tap Safe mode when it appears.

Your phone will restart and ‘Safe mode’ will be displayed in the bottom left corner of the screen. Remove any recently installed apps if needed. Restart your phone to exit Safe mode.

Contact your carrier.

  • If you are still experiencing issues with the SMS app, please contact your carrier.

Hey, Sheetal is here! From the very beginning, I love using Samsung phones like a die-hard fan. Apart from detailing One UI features for readers, I love exploring different apps of the Samsung ecosystem with a cup of tea!

Tips

Here’s how to easily apply a screen protector to your Samsung Galaxy S25

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Samsung Galaxy S25 Screen Protector

Samsung Galaxy S25 series is now reaching customers who pre-ordered it. If you’ve just gotten your new phone, it’s important to protect its screen from scratches and damage. Attaching a screen protector to your Samsung Galaxy S25 is a simple and effective way to keep it safe and ensure long-lasting protection.

The package for the Samsung Galaxy S25 screen protector includes two protective films, an applicator, two dust removal stickers, an attachment guide, a microfiber cloth, and a squeegee.

You can easily apply a screen protector to your Galaxy S25 smartphone, just need to follow a few easy steps.

Step 1:

Start by removing the protective tape from the applicator. Fix your phone securely into the applicator and press firmly to keep it in place. Then, use the microfiber cloth to clean the screen thoroughly, removing any dirt or fingerprints.

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Step 2:

Take one of the dust removal stickers and gently use it to eliminate any remaining dust or foreign substances from the screen. This will ensure the protector sticks properly without bubbles or imperfections.

Step 3:

Carefully peel the first protective film labeled 1 from its backing, located near the middle. Turn the film over and place it on the screen, securing it in the applicator’s groove. Be cautious not to touch the adhesive side. Align the camera hole with the top of the phone screen and press gently to fix it temporarily.

Samsung Galaxy S25 Screen Protector

Step 4:

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Once the protector is in place, use the squeegee to remove the blue protective tape, ensuring it sticks to the screen. Carefully remove the applicator by lifting the bottom part of the film and pulling the applicator down.

Step 5:

Repeat the process with the other part of the protective film for the lower part of the screen. Use the squeegee to push the film from left to right to ensure it is fixed securely.

Step 6:

Peel off the transparent protective film and wipe the screen with the microfiber cloth to remove any streaks. If a line appears in the center of the screen, don’t worry this will fade after a short period.

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Check the video here:

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Go back to stability: Downgrading from One UI 7 Beta to stable One UI 6.1 on Galaxy S24 in the US

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One UI 7.0
If you joined the One UI 7 beta program on your Galaxy S24 in the US and want to return to the stable One UI 6.1, here’s an easy guide to do it safely.

The One UI 7 beta program specifically rolled out for the Samsung Galaxy S24 series in the US, promised early access to new features and improvements. However, beta software often comes with some bugs, glitches, and performance issues which can lead to frustration.

Trying new software might seem fun initially, but it can get old fast if it makes your phone less reliable. Since we don’t know when One UI 7 will be stable, returning to One UI 6.1 is a smart choice for many.

Here’s a step-by-step guide to downgrade your Galaxy S24 from One UI 7 Beta back to One UI 6.1:

1. Backup Your Data:

  • Before you start, ensure all your data is backed up. Use the Samsung Smart Switch on both your phone and a computer to save your photos, contacts, apps, and settings.
  • Connect your phone to the computer via USB, open Smart Switch, and select ‘Backup’.

2. Withdraw from the Beta Program:

  • Open the Samsung Members app on your phone.
  • Look for the One UI Beta Program status in the settings or at the top of the app.
  • Select “Withdraw” and follow the prompts. This step ensures you won’t receive further beta updates.

3. Use Smart Switch to Downgrade:

  • After withdrawing from the beta, go back to Smart Switch on your computer.
  • With your phone still connected, you should now see a “Downgrade” option. Click on it.
  • Confirm the downgrade process by accepting the terms and conditions. Smart Switch will then download and install the stable One UI 6.1 firmware.

4. Reset Your Phone:

Note that this process will perform a factory reset. Once the downgrade is complete, your phone will reboot into recovery mode where you will need to select ‘Wipe data/factory reset‘ to finalize the process.

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5. Restore Your Data:

After the reset, use Smart Switch again to restore your backed-up data to your phone.

Important:

This method is for Galaxy S24 users who enrolled in the beta via the Samsung Members app. If you manually flashed the beta (using methods like Odin), you might need to flash back to One UI 6.1 using the same tool.

Samsung One UI 6.1

Why go back to the stable version?

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Going back to One UI 6.1 ensures you have a more reliable and smoother experience with your phone until Samsung rolls out the stable One UI 7 version. It is about returning to a version where everything just works fine, avoiding any bugs from beta software.

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One UI 7 Instant Slow-Mo: How to create epic videos with Galaxy S25 Ultra?

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Samsung Galaxy S25 Ultra

Samsung Galaxy S25 series features enhanced One UI 7 Instant Slow-mo feature. It’s an effortless way to create epic videos using the Galaxy S25 smartphone with just a tap. It ends the need for any third-party app and time consumption in editing.

You can trigger the One UI 7 Instant Slow-mo feature within the Gallery viewfinder. While playing a video, you just need to play a selected part of the video, with tapping and holding turns the simple video into a masterpiece that can be saved as a copy.

Here’s how you can leverage this feature to create epic videos:

Step 1: Capture Your Video

  • Start by recording a video with your Galaxy S25 Ultra. The video can be of any action or scene that you think would look impressive in slow motion.

Step 2: Open the Video in the Gallery

  • Head towards the Samsung Gallery app on your Galaxy S25 Ultra and find the video you just recorded or any video you wish to edit.

Step 3: Engage Instant Slow-Mo

While playing the video, simply touch and hold anywhere on the screen. This action will automatically engage the Instant Slow-Mo feature, slowing down the video to create a dramatic effect.

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Step 4: Adjust and Preview

  • As you hold your finger on the screen, you can move it to adjust the portion of the video you want in slow motion. The video will play in slow motion, allowing you to see the effect in real time.

Step 5: Save the Slow-Mo Clip

  • To save your creation, look for an option to save the slow-motion clip while you’re still holding the screen. It appears as a button or prompt on the screen, tapping on it saves your video with the applied slow-motion effect.

Step 6: Share Your Epic Video

After saving, you can share your slow-motion masterpiece through various social media platforms or messaging apps directly from the Gallery app.

Note that some videos may not be supported by Instant Slow-mo due to file type. You won’t have any issues with videos recorded by the Galaxy camera. The feature leverages AI so the results may not be as expected all the time.

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Here’s how to keep your Galaxy Watch 4/5/6 workout screen active

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Samsung Galaxy Watch Ultra $215 off

Many Samsung Galaxy Watch 4/5/6 series users have encountered an issue where the exercise screen doesn’t stay on during workouts, switching back to the watch screen. This issue is causing frustration among users, especially when users want to keep track of their progress in the middle of their workout.

Samsung has acknowledged the issue and shared that the root cause of this problem is in the notification settings for the Samsung Health app on your Galaxy Watch running Google Wear OS 5.0. With the Wear OS, Google has upgraded its notification policy, which is causing issues on Galaxy Watch 4/5/6.

When the notification setting for the Samsung Health app is Off, the watch screen switches to the home screen during workouts. The ‘Workout in progress’ icon does not appear at the bottom center of the screen due to the disabled setting.

Samsung workout screen issue

Fortunately, this issue can be resolved by making sure that notifications for the Samsung Health app are enabled. For that, make sure your watch and phone are connected. Now, open the Galaxy Wearable app on your phone and go to Watch Settings >> go to Notifications >> select App notifications >> turn on Samsung Health.

To allow notifications on Samsung Watch Health, you just need to follow a few steps. From the watch home screen, swipe down and select the Settings icon. Now, Go to Apps >> select App List >> Select the Samsung Health app >> go to Permissions and make sure Notifications are allowed.

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By following these steps, your exercise screen will stay on during your workouts to make it easier to track your progress.

Apple aims to integrate Satellite Connectivity in Watches: Will Samsung follow?

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One UI 6 Watch: Here’s how to use Sleep Apnea feature on your Galaxy Watch

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Samsung Health Sleep tracking feature

Samsung introduced a Sleep Apnea tracking feature with the Galaxy Watch 7 series. The company is now making the Sleep Apnea feature available for other Galaxy Watch models with One UI 6 update. Here, you can check how to enable and use this feature.

Sleep apnea is a condition where a person’s breathing becomes shallow or stops while they sleep. It’s a serious issue that can affect overall health. With the new feature, Samsung aims to help users easily detect if they might have sleep apnea.

To use this feature, you’ll need the Samsung Health Monitor app on your Samsung phone. Here’s how you can enable it:

  • Open the Samsung Health Monitor app on your connected phone and go to the Sleep Apnea tab.

  • If you don’t see the app on your phone, start it from your watch first.
  • Enable the Sleep Apnea feature by turning on the switch and following the prompts.

Make sure to wear your Galaxy Watch while you sleep. In the morning, open the Samsung Health Monitor app again to view your results in the Sleep Apnea tab. You can also tap “View history” to see your recorded sleep data.

This new feature gives users important insights into their sleep health. By offering an easy way to detect signs of sleep apnea, it can help users take steps toward better health.

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For more detailed instructions, you can also check “the Instructions for use” section in the Samsung Health Monitor app. If you have the Galaxy Watch running One UI 6 Watch update, you can try out this feature.

Samsung Sleep Apnea feature

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