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How to fix randomly shut down issue on Samsung smartwatch



Samsung Smartwatch combines everything you would expect from any smartwatch to do in one place. It provides a variety of detailed notifications such as when you receive a message, your watch will automatically show your chat history, instead of a single message, so you can pick up your conversation faster.

In addition, the smartwatch comes with all the favorite features with advanced health monitoring features including blood pressure and ECG monitoring as well as other fitness. Along with your calling and messaging notifications.

However, there’s are some issues that you may face with your Galaxy watch including Random Shutdowns. If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps.

Below we’ll explore possible fixes to solve random shutdown issues on Samsung smartwatches.

Read More: Everything about the Samsung One UI 3.0 – Eligible devices, features, and release date

Follow the below steps to fix the smartwatch randomly shut down issue:


Reboot your Samsung smartwatch

Press and hold the Power key until “Rebooting…” displays.

  • Power the watch off
  • Then press and hold the Home key (Power key) until ‘Rebooting’ displays.
  • For a Galaxy Fit, press and hold the Home key (Power key) for more than 7 seconds to reboot the watch.
  • Do not select Power off on the screen when it appears.
  • For a Galaxy Watch3, press and hold the Home key (Power key) and Back key at the same time to reboot the watch.

Release the Power key, and wait for the watch to reboot.

  • Release the Home key (Power key). The watch screen will go dark, and then the watch will reboot.
  • If the watch is connected to your phone, the devices will temporarily disconnect during the reboot.

Check for software updates.

  • When rebooting your watch to fix a problem, be sure to check for software updates on your watch and to the Galaxy Wearable app.


Charge your Samsung smartwatch

Verify you have the right charging dock.

  • Make sure you are using the charging dock that is designed for your watch’s model. Otherwise, it may not charge properly.

Set up the wireless charging dock.

  • Connect the charging dock to an approved Samsung wall adapter. Make sure you are using the dock that was included with your watch.

Charge the watch.

Place the watch on the appropriate charging dock. However, if you’re using a Wireless Charging Duo Stand or Wireless Charging Pad, lay the watch flat on the charging surface with the screen facing up.

Allow the watch to charge for at least 1 hour. If the watch’s charging indicator doesn’t appear on the display, press the Power key once.

  • If a charging error occurs, the charger’s LED will flash red or the watch screen will display a message. Remove the watch from the charger, and then properly place it back on the center of the charging surface.
  • If the watch heats up while charging and powering on, disconnect the watch from the charger and close any running apps.
  • Using the watch while charging may cause the battery to charge more slowly.

Power on the watch.

After the watch has charged for 1 hour, remove it from the charging dock. If the watch is powered off, press the Power key to power it on.

  • If the watch powers on, it needed to be charged. If it isn’t fully charged, power it off, and then reconnect it to the wireless charging dock.
  • If the watch fails to power on or charge after performing the troubleshooting steps, the watch and charging dock will need service. Please visit the Support Center to request service.


Issues with the downloaded watch face

Check the startup screen

Depending on where the issue occurs, it may or may not be caused by the downloaded watch face.

  • A simple restart can resolve an array of issues with your watch.
  • While the watch is starting up, pay attention if the issue occurs on the startup screen.
  • If the issue occurs after the startup screen fades, change or uninstall the downloaded watch face being used.

Uninstall the downloaded watch face.

  • Touch and hold the watch face.
  • Tap the Remove icon.
  • Tap the Checkmark to Uninstall.

Restart the watch.

  • After you have uninstalled the downloaded watch face, restart your watch to ensure that the issue has been resolved.


Uninstall apps from your Samsung smartwatch

Navigate to the app you want to uninstall.

Follow the steps below depending if you want to use the Galaxy Wearable app or the watch itself:

  • Galaxy Wearable: From your phone, open the Galaxy Wearable app, and then tap Apps. Depending on the connected watch, it may be necessary to tap the SETTINGS tab.
  • Watch: Press the Home key (Power key) on the watch to access the Apps screen, and then swipe to the apps you want to uninstall.

Uninstall the app.

Follow the steps below depending if you want to use the Galaxy Wearable app or the watch itself:

  • Galaxy Wearable: Tap Manage apps. Tap the app you’d like to uninstall, and then tap Uninstall. Then, tap Uninstall again to confirm.
  • Watch: Touch and hold the Apps screen, tap the Delete icon next to the app, and then tap the checkmark to confirm.


Factory reset your Samsung smartwatch

Unpair the watch from your phone.

  • Be sure to unpair the current Bluetooth connection between your watch and phone to avoid problems connecting.
    • Navigate to and open Settings.
    • Then tap Connections > Bluetooth.
    • From the ‘Paired Devices’ list, tap the Settings (gear) icon.
    • Then tap Unpair.

Enter the watch’s Reboot Mode menu.

Note: To factory reset the Galaxy Fit, continue to step four.

  • Power off the watch, and then power it back on.
  • While the watch is powering on, press and hold the Power key until ‘Rebooting’ is displayed.
  • Release the Power key, and then immediately press and release the Power key repeatedly to enter the Reboot Mode menu.

Factory reset the watch.

  • Continue to press and release the Power key until Recovery is highlighted.
  • Press and hold the Power key to select Recovery.
  • Then release the Power key when the screen goes dark.

Reconnect your watch to a phone.

  • After the Factory reset is complete, the watch will reboot.
  • Once the Welcome screen appears, connect the watch to a phone with the Galaxy Wearable app.
  • Then check if there’s an available software update for the watch.

Note: Your Samsung account will be required to set up the watch if the Reactivation lock was enabled before the reset.

Hey, Camila is here! From the very beginning, I love using Samsung phones like a die-hard fan. Apart from detailing One UI features for readers, I love exploring different apps of the Samsung ecosystem with a cup of tea!

One UI

Here’s how to use Auto Framing feature on Samsung smartphones



Samsung One UI 5.1 Auto framing function

Samsung offers a lot of features for capturing photos and videos through its camera app. Along with the many photo mode features, Samsung provides an amazing video mode feature called Auto Framing for Galaxy devices, which allows you to capture professional-like videos. And with the One UI 5.1, the company enhances the Auto framing feature by making it more advanced.

Auto framing is a feature for Galaxy devices that detects people in the camera’s field of view and applies digital zoom and pan to focus the detected person on the screen. It considers the tracking shooting function and detection performance on supported models based on the user-specified area.

Samsung One UI 5.1 Auto framing function

How to use Samsung Auto Framing feature?

You can easily enable the Auto Framing feature on your Galaxy smartphone, just need to follow below mentioned steps.

  • Open the Samsung Camera app on your Galaxy smartphone.

Samsung One UI 5.1 Auto framing function

  • Now, select Video mode.

Samsung One UI 5.1 Auto framing function

  • At the bottom left corner, you can see the Auto framing (scan-like) icon next to the zoom options. Click on it.

Samsung One UI 5.1 Auto framing function

  • Now, the Auto framing feature is enabled.

Samsung One UI 5.1 Auto framing function

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Once you enable the function, you can capture the video with automatic zoom changes that keep the person in the frame. With the latest enhancements, the feature supports the Auto framing of an area other than the person selected by the user. Notably, the advanced Auto Framing feature is available for limited Galaxy devices.

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Here’s how to restore contacts on your Samsung device



Samsung Contacts restore

Are you noticing that contacts are getting deleted from your Samsung smartphone? If so, it could be because you’re using the same Google Account on multiple devices, or you’ve enabled the Automatically back up and sync device contacts setting in the Google app. But no need to worry as here you can check the steps to restore Galaxy contacts on your Samsung devices.

If you’re using the same Google Account on multiple devices, deleting contacts from one device will delete contacts from a second device as well. Also, if you enable the setting in the Google app to automatically back up and sync your device contacts, then your device will automatically be moved to your Google Account contacts.

Samsung Contacts restore

How to restore Contacts on your Samsung smartphone?

Condition 1: If your Galaxy Contacts are deleted because of your Google Account, they are stored on Google servers for 30 days. There are 2 methods of restoring deleted contact:

  • Restoring with Undo Changes
  • Restore Contacts from Trash

Let’s see how to restore contacts from both procedures.

1.) Restore with Undo Changes 

Through some easy steps you can restore deleted contacts, just need to follow them. Firstly, open the Google app >> now select Apps located at top right corner >> click on Settings >> press on Undo changes >> choose when to undo changes >> click on Undo.

2.) Restore Contacts from Trash 

For that, open the Contacts app >> Tap on the Menu option >> click on Trash  >>Select one contact to restore >> Select Restore All option >> Click on the Recover option.

Condition 2: If you enable the setting Automatically back up and sync device contacts in the Google app, contacts in your device’s contact storage will be automatically moved to your Google Account contacts.

1.) Change the Contact Display Range

Open the Samsung Contacts app >> Click on the Menu option >> Tap on the Phone >> Select All contacts/ Google Account.

2.) Disable the backup and syn settings of the Google app

For disabling, visit Settings >> Scroll down and tap on Google >> Tap on Set up and restore >> Click on Restore Contacts >> Google Contacts sync settings >> Device contacts Sync >> Disable Automatically Backup & Sync Device Contacts.

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One UI

Samsung Galaxy users should use Super Steady Camera feature in these situations



Samsung offers a Super Steady feature to the camera app for Galaxy devices. This feature compensates for camera shake more powerfully than VDIS offered by Samsung smartphones. Here you can see in which situations you should use the Super steady feature to capture a perfect and high-resolution shake-free video through the Samsung Camera app.

During activities that cause camera shake and dynamic motion, still, pictures may be taken faster than when the VDIS option is active. Therefore, using Super Steady is effective in situations where the photographer moves a lot or in some situations where a steady shot cannot be captured due to the dynamic movement of the photographer.

However, this mode uses a large amount of correction margin to keep the camera shake extremely high. So in a still situation or in a low-light environment, the exposure time becomes longer to capture the light, and motion blur caused by camera movement is reduced.

Situations where Super Steady Feature is recommended. 

  • Running
  • Situations where Dynamic movements occur

Situations to avoid using Super Steady

  • When there is a little movement of the photographer
  • When the light is dim

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How to enable it?

You can easily enable this feature, just need to open the Samsung Camera app >> Video Mode >> Tap on Palm shaped icon.

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