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Samsung users on T-Mobile are experiencing service disconnection issues

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Samsung T-Mobile disconnection issues

T-Mobile is one of the top carriers in the US that separately sell smartphones of various brands. However, its customers are presently experiencing problems with the phones they have purchased. Specifically, Samsung owners using Galaxy smartphones from T-Mobile are encountering service disconnection issues.

Various customers of T-Mobile’s network in the US are reporting that they are losing service on their Galaxy phones. Users are getting an E-Mail from T-Mobile telling them that have successfully swapped the SIM and their phone’s service getting lost.

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Some customers have even called T-Mobile at their place but the representatives were confused as to why the sim changed if they have not made any related request. However, after doing some changes, the reps were able to re-activate the SIM and bring the service online.

Samsung T-Mobile disconnection issues

It is worth noticing that most of these customers facing issues are early buyers of the new Galaxy S23 series phones, who pre-ordered the devices from the official website.

The representative told customers that this service disconnection was an automated system that swapped customer accounts and that this was not done at a store. It suggests that this could be a screwup from Samsung related to the recent pre-orders of the Galaxy S23.

Samsung T-Mobile disconnection issues

Moreover, T-Mobile is well aware of the problem. In their recent post (via T-Mo Remort), they confirmed that some customers who recently ordered a Samsung device from Samsung.com and choose T-Mobile as the network provider are experiencing service disconnection issues.

The company further says that on a small batch of devices, Samsung activated eSIM early when processing the order and it has caused service interruption on the customer’s current device.

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Issues

One UI 6.1 Always On Display overlapping issue fix coming, check temporary solution

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Samsung always on display issue fix

After the recent One UI 6.1 update, several Samsung users have reported an issue with the Always On Display (AOD) feature when using LockStar. This issue displays clock numbers or apps overlap during the transition of time on the lock screen.

The issue is particularly noticeable when the time shifts in minutes and apps. For example, a user reported when the time progresses from 11:57 to 11:58, it results in the digits superimposing and creates a confusing display.

Several Galaxy users are affected by this issue, and the issue persists despite subsequent firmware updates. The overlapping issue on Always On Display after One UI 6.1 is not only a rare occurrence but happens frequently enough to cause significant concern among users.

In response, a community moderator has acknowledged the One UI 6.1 overlapping AOD issue. He stated that it occurs for those using the “Automatically Restart” function and confirmed a software update to resolve this issue.

However, due to the variable nature of software update schedules, a precise resolution date cannot be provided.

One UI 6.1 Always on Display issue

As a temporary solution, users are advised to either disable the Automatic Restart function through Settings >> Device Care >> Auto Optimization or to turn off LockStar entirely.

The inconvenience caused by this issue has been recognized, and users are asked for their patience while a permanent fix is in development.

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Issues

Grainy screen seen on Galaxy S24 haunts iPad Pro 2024

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Apple iPad Pro 2024

Recent Samsung flagships are accused of being affected by a grainy display issue. Meanwhile, some users of Apple’s new M4 iPad Pro reported having a similar experience. Some iPad Pro users (via MacRumors) take their complaints regarding grainy screens to social media platforms.

iPad Pro models affected by grainy screen problems reveal the problem in dark environments. When the OLED display is set at a low to medium brightness, content is displayed in gray or muted colors. Some users denote it as a sandy screen, which looks blurry by pixels.

Samsung hasn’t yet fixed the grainy screen problem on Galaxy S24 smartphones. However, IceUniverse believes that Apple will soon acknowledge the iPad screen defect and fix it through firmware. Later, Samsung will follow the suite and benefit Galaxy S24 users.

Whether it’s an OLED hardware fault or generated by firmware remains a question for now. Meanwhile, OEMs should try fixing it as soon as possible as it became a big hurdle to consumers. Continuous controversy may also lead to harming sales and trust concerns.

Pay attention, Samsung Display has also faced some yield concerns in the initial production of the 11-inch panel. Due to this, Apple transferred some of its orders from Samsung D to LG Display, which also supplies OLED for 13-inch models.

Stay up-to-date on Samsung Galaxy, One UI & Tech Stuffs by following Sammy Fans on X/Twitter. You can also discover the latest news, polls, reviews, and new features for Samsung & Google Apps, Galaxy Phones, and the One UI/Android operating system.

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Good Lock

Samsung to resolve icons visibility bug in Theme Park app’s next update

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Samsung Theme Park icons issue

Following the recent update to the Samsung Theme Park Good Lock module, several Galaxy users have encountered an issue where icons for key applications like the clock, calendar, and settings disappear. This problem has left users disappointed, especially since they were hoping for improvements with the new update.

Previously, there was a different problem where icons did not display correctly. The hope was that this would improve with the new update. Unfortunately, the situation has worsened as it is causing inconvenience for those using the app.

A community moderator has responded to user issues that the company is aware of the app icons visibility issue, and is planning to fix it in future updates of the Samsung Theme Park app.

However, the moderator also stated that to solve the problem of the app icon background color, which is different from the previous version, the app’s software would need to be updated. This means that users will have to wait longer for this particular fix.

The community moderator has not shared any timeline for this update, Samsung will release the new Theme Park update soon.

The issue where the live icon is not visible when applying a theme created by a theme park will be corrected by the team in charge and will be improved through updates to the theme park app.

However, please note that the phenomenon in which the app icon background color in the previous apk method is different from the current app icon color requires a S/W app update, so it is expected that it will take time to improve,” said the community moderator.

Samsung Theme Park icons issue

Stay up-to-date on Samsung Galaxy, One UI & Tech Stuffs by following Sammy Fans on X/Twitter. You can also discover the latest news, polls, reviews, and new features for Samsung & Google Apps, Galaxy Phones, and the One UI/Android operating system.

Do you like this post? Kindly, let us know on X/Twitter: we love hearing your feedback! If you prefer using other social platforms besides X, follow/join us on Google News, Facebook, and Telegram.

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