Issues
Samsung users on T-Mobile are experiencing service disconnection issues
T-Mobile is one of the top carriers in the US that separately sell smartphones of various brands. However, its customers are presently experiencing problems with the phones they have purchased. Specifically, Samsung owners using Galaxy smartphones from T-Mobile are encountering service disconnection issues.
Various customers of T-Mobile’s network in the US are reporting that they are losing service on their Galaxy phones. Users are getting an E-Mail from T-Mobile telling them that have successfully swapped the SIM and their phone’s service getting lost.
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Some customers have even called T-Mobile at their place but the representatives were confused as to why the sim changed if they have not made any related request. However, after doing some changes, the reps were able to re-activate the SIM and bring the service online.
It is worth noticing that most of these customers facing issues are early buyers of the new Galaxy S23 series phones, who pre-ordered the devices from the official website.
The representative told customers that this service disconnection was an automated system that swapped customer accounts and that this was not done at a store. It suggests that this could be a screwup from Samsung related to the recent pre-orders of the Galaxy S23.
Moreover, T-Mobile is well aware of the problem. In their recent post (via T-Mo Remort), they confirmed that some customers who recently ordered a Samsung device from Samsung.com and choose T-Mobile as the network provider are experiencing service disconnection issues.
The company further says that on a small batch of devices, Samsung activated eSIM early when processing the order and it has caused service interruption on the customer’s current device.
Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
Some users of Samsung Galaxy smartphones have reported a problem with the lock screen, where the screen turns black and only the top indicator bar and bottom navigation bar are visible. This happened when an app on the lock screen is closed while the phone is locked.
To fix this issue, you can turn the screen off and on, or fold and unfold the device if it is foldable. However, this is not a permanent solution. To prevent the black screen issue from happening again, you need to update your device software to the latest version.
Samsung has announced that the company plans to release software that improves the phenomenon and fixes the bug. To update your device software, you just need to go to Settings >> Software update >> Download and install.
Do you use Android Auto and Google Maps to find your way in the car? If yes, then you may have noticed a small problem recently. Sometimes, Google Maps doesn’t close when you get out of the car. It keeps showing you directions on your phone, which is very annoying and confusing.
This issue seems to have emerged after the latest updates of Android Auto and Google Maps, which were released last week. It affects various Android phones such as Samsung and Pixel.
It mainly occurs on Android Auto v10.0 and Google Maps v11.88 version. The only solution at the moment is to manually exit the navigation by tapping on the corresponding option.
Currently, the cause of this issue is unknown, but it is expected to be resolved soon. Until then, remember to check your phone and exit navigation when you get out of the car.
