Issues
Samsung users on T-Mobile are experiencing service disconnection issues
T-Mobile is one of the top carriers in the US that separately sell smartphones of various brands. However, its customers are presently experiencing problems with the phones they have purchased. Specifically, Samsung owners using Galaxy smartphones from T-Mobile are encountering service disconnection issues.
Various customers of T-Mobile’s network in the US are reporting that they are losing service on their Galaxy phones. Users are getting an E-Mail from T-Mobile telling them that have successfully swapped the SIM and their phone’s service getting lost.
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Some customers have even called T-Mobile at their place but the representatives were confused as to why the sim changed if they have not made any related request. However, after doing some changes, the reps were able to re-activate the SIM and bring the service online.
It is worth noticing that most of these customers facing issues are early buyers of the new Galaxy S23 series phones, who pre-ordered the devices from the official website.
The representative told customers that this service disconnection was an automated system that swapped customer accounts and that this was not done at a store. It suggests that this could be a screwup from Samsung related to the recent pre-orders of the Galaxy S23.
Moreover, T-Mobile is well aware of the problem. In their recent post (via T-Mo Remort), they confirmed that some customers who recently ordered a Samsung device from Samsung.com and choose T-Mobile as the network provider are experiencing service disconnection issues.
The company further says that on a small batch of devices, Samsung activated eSIM early when processing the order and it has caused service interruption on the customer’s current device.
Users of Galaxy smartphones running Samsung‘s One UI 6.1 have reported that they are unable to delete the Secure Folder app after installing its update. This issue is mainly affecting flagship devices that recently received the One UI 6.1 update. Due to this issue, users are not able to use this app at their convenience.
However, Samsung has acknowledged the issue with the Secure Folder app in its latest One UI 6.1 update. This issue affects several flagship devices including the Galaxy S23 series, Galaxy S23 FE, Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9.
According to the community moderator, the issue occurred while integrating the latest Google security policies, resulting in the distribution of a non-deletable version of the Secure Folder app, specifically version 1.9.10.27.
The Korean tech giant is preparing to release a fix to address this problem. Users will be able to download the updated app through the Galaxy Store. To update, simply open the Galaxy Store, search for ‘Secure Folder’, and select the update option.
Users are encouraged to update their Secure Folder app as soon as the new version is available to maintain optimal performance and security of their personal data.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling
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One UI 6.1 update offers several new features and Galaxy AI for the Galaxy S23 series as well as some unexpected bugs and changes, particularly in the way folder backgrounds are displayed. But the good news is that Samsung will fix the One UI 6.1 folder background issue with the next Home Up update.
Previously, with One UI 6.0, users had the option to adjust the background blur to a near-transparent 1% using the Home Up Good Lock app feature. However, the recent upgrade to One UI 6.1 has resulted in an unexpected opacity of folder backgrounds.
Users have reported that despite attempts to turn the Home Up feature off and on like a reset, the folder background remains unaffected and completely opaque. This is different from the Apps screen, which still responds to adjustments in HomeUp settings.
In response to these concerns, a community moderator has confirmed that a solution is underway with a new update of the Home Up app. The next update of this Good Lock module will resolve the non-responsive background blur control issue for folders. The update is expected to be available soon and will restore the customization options that users have been missing.
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Android 14-based One UI 6.1 update for Samsung‘s Galaxy Z Flip 5 and Z Fold 5 introduced new features and Galaxy AI in late March 2024. Along with these new One UI 6.1 features, Galaxy Z Fold 5 and Flip 5 users are also experiencing some issues, one of which is battery draining.
Users have noticed that after the One UI 6.1 update, their phone’s battery does not last long. Although Samsung has not yet officially acknowledged the problem, it has become noticeable through user discussions on various online platforms, including Samsung’s community forum and Reddit.
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It’s common for new software updates to cause unexpected problems, and companies usually release further updates to resolve them. However, Samsung is currently not aware of this issue nor has provided any solution, but hopefully, the company will fix the battery drain issue in a future update.
Till then, you can enable these two features on your One UI 6.1 running Galaxy Z Fold 5 and Galaxy Z Flip 5 smartphones to extend battery life if you are also facing draining issue.
Battery Protection:
Open Settings menu >> Tap on the Battery option >> Select Battery Protection feature >> Turn it on by tapping on the toggle.
Process Data Only On Device
Visit Settings >> Tap on the Advanced Settings >> Click on Advanced Intelligence >> Select the ‘Process Data Only On Device’ option >> Tap on the toggle to turn it on.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling