Samsung’s Android 15-based One UI 7 has been rolling out to Galaxy devices worldwide, bringing a fresh design, smoother animations, and enhanced Galaxy AI features like call transcripts and a writing assistant. With its global debut on flagship devices like the Galaxy S24, S23, S22, S21, Z Fold6/5/4, Z Flip6/5/4, as well as tablets like the Tab S10, S9, and S8, One UI 7 brings a refined user experience.

However, as with any major software update, the transition hasn’t been flawless for everyone. If you’re a Galaxy user who recently upgraded to One UI 7, we want to hear from you: Are you facing any issues? Let’s dive into the reported problems, past patterns with Samsung updates, and how you can share your experience with me directly.

Samsung’s One UI 7 rollout began in early April 2025, but it hit a snag almost immediately. A critical bug, primarily affecting Galaxy S24 users in South Korea, caused devices to become unresponsive to unlock attempts, particularly on Exynos-powered models. This led Samsung to pause the global rollout on April 11–12, pulling the update from its servers. The company resumed the rollout with a new build (BYD9) by April 17, addressing the lock screen glitch, and expanded to regions like the US, Europe, India, and the Middle East. Despite the fix, some users continue to report issues, echoing challenges seen in previous One UI updates.

Common Issues Reported with One UI 7:

Based on user feedback across platforms like Reddit, Samsung’s community forums, and posts on X, here are the most frequently reported issues with One UI 7:

• Download and Installation Failures: 
  • Many Galaxy S24 users, particularly on the Ultra model, have encountered errors during the update process. Users report messages like “Couldn’t install update. There was a problem downloading the update. Try again later.” Some downloads pause or fail after reaching 100%, with the issue attributed to server overload from mass downloads. A suggested fix is to pause the download, restart the device, and retry, or wait a few hours for server congestion to ease.
• Lock Screen and Unlock Issues: 
  • The initial rollout bug that halted One UI 7 caused phones to become unusable due to unlock failures. While the BYD9 build resolved this for most, some (very limited) users still report intermittent issues with biometric authentication (fingerprint or facial recognition) or Secure Folder glitches exposing Gallery contents.
• Home Screen and Widget Problems: 
  • Samsung issued a warning for Galaxy Tab S9 and S10 users, advising adjustments to home screen settings before updating to avoid layout issues. Users with horizontal grid layouts or full-height widgets (e.g., 3×7) risk persistent arrangement problems post-update. The fix involves switching to a vertical grid, like 5×7, via the Home Up feature in Good Lock.
• App Compatibility Issues: 
  • A notable warning came from Samsung regarding the Microsoft SwiftKey keyboard app, which can prevent devices from unlocking if set as the default keyboard with password protection enabled. Users are advised to switch to Samsung Keyboard or Gboard before updating to avoid data loss or device damage.
• Battery and Performance Concerns: 
  • Some users reported battery drain and app performance issues post-update, though these are less widespread than in previous One UI releases. Samsung’s focus on smoother animations in One UI 7 has improved performance on flagships like the S24 Ultra, but mid-range devices may experience slight lag due to hardware limitations. My own Galaxy S25 Ultra faced battery draining after the recent April 2025 security update, based on One UI 7, though not that much, most likely due to the new system pattern.

Previous One UI Update Issues

Samsung’s history with One UI updates shows that growing pains are not uncommon. Here’s a quick recap of issues reported with earlier versions, which may offer context for One UI 7’s challenges:

• One UI 6.1 (2024): 
  • Galaxy S22 users faced severe boot loop issues, random reboots, and overheating, particularly on Exynos 2200-powered devices. Some devices were bricked, with Samsung attributing the problem to motherboard issues, often requiring costly repairs outside warranty. The update was pulled and re-released after fixes. Similarly, Galaxy S23 users reported unresponsive touchscreens, slower charging speeds (capped at 15W), and fingerprint sensor issues, especially on devices with third-party screens.
• One UI 5 (2022–2023): 
  • Users of devices like the Galaxy Tab A8 complained of sluggish browser and email loading post-update, describing performance as “slower than paint drying.” The chaotic app drawer organization and intrusive Samsung Wallet shortcut also drew criticism.
• Green Line Display Issue:
  • Across multiple One UI versions, including 6.1 and 7, users reported green lines appearing on screens after updates, affecting models like the Galaxy S21 and S22 Ultra. While not directly tied to One UI 7, Samsung has extended free screen replacement programs in some regions, like India, for affected devices.

These past issues highlight a pattern: major One UI updates often introduce bugs that require hotfixes or rollbacks, particularly for older or Exynos-based devices. One UI 7’s smoother animations and redesigned interface aim to address long-standing complaints about laggy performance, but the rollout’s initial hiccups suggest Samsung’s software testing could still improve.

Are You Affected? Share Your Experience!

If you’ve upgraded to One UI 7, we’d love to hear about your experience. Are you enjoying the new features, like the revamped Quick Settings or Now Bar, or are you grappling with bugs like download failures, lock screen issues, or home screen glitches? Whether your update went smoothly or hit a roadblock, your feedback can help other Galaxy users navigate this transition.

Here’s how you can troubleshoot some common issues:

• Download Errors:
  • Ensure a stable Wi-Fi connection, pause and restart the download, or wait a few hours before retrying. Check Settings > Software Update > Download and Install.
• Unlock Issues:
  • Disable Microsoft SwiftKey before updating and verify your lock method (PIN, pattern, or biometric) works post-update.
    Home Screen Fixes: For tablets, adjust your home screen to a vertical grid via Good Lock’s Home Up module before updating.
• General Performance:
  • Update all system and Google apps via the Galaxy Store and Play Store after installing One UI 7 to ensure compatibility. Clear app caches if crashes persist.

If problems persist, consider reaching out to Samsung Support via the Samsung Members app, live chat, or authorized service centers. For green line issues, check with your local Samsung service center for eligibility under free replacement programs.

What’s Next?

I’m eager to hear your One UI 7 stories—good, bad, or frustrating! Drop me a DM on X to share your experience, report specific bugs, or ask for troubleshooting tips. Whether you’re stuck on a download error or just want to rave about the new animations, I’m all ears. Let’s keep the Galaxy community informed and help each other make the most of One UI 7. Follow me on X and send a DM to join the conversation!

Samsung One UI 7.0

One UI 7 is a bold step forward for Samsung, with a sleek interface and powerful AI features, but its rollout has reminded us that software updates can be a mixed bag. While Samsung has addressed major bugs like the lock screen glitch, ongoing reports of download issues and app incompatibilities suggest there’s still work to be done. By sharing your experiences, you can help highlight what’s working and what needs fixing, ensuring Samsung delivers a better experience for all Galaxy users.

Have you updated to One UI 7 yet? Let me know how it’s going—DM me on X (@SamsungSWUpdate) today!

Samsung has announced that a new AI assistant side button feature is coming to Galaxy A-series devices with the One UI 7 OTA update, and here are the models that will get this onboard.

• Galaxy A56 5G
• Galaxy A55 5G
• Galaxy A54 5G
• Galaxy A36 5G
• Galaxy A35 5G
• Galaxy A34 5G
• Galaxy A26 5G
• Galaxy A25 5G
• Galaxy A25e 5G
• Galaxy A24

The update for these phones will start to rollout in early May around the globe. After installation, users will be able to summon Google Gemini AI with a press and hold action on the side button.

You may find this action similar to the Bixby AI, which may still be available in your phone after upgrading to One UI 7.

Source – Samsung

Gemini works like Google Assistant with a fresh user interface and more context awareness. Since it also have an increased control over your phone’s software, you will be able to conduct tasks like never before.

For example, you can ask Gemini to find a nearby restaurant and send its address to your friend via the Messages app. You don’t need to interact with the phone, it will do all by itself. However, this is only one example of Gemini’s AI capabilities, and there’s a lot more that you could explore once you get this OS update.

A few of these phones are new and yet to enter the sale officially in some markets, while the rest of them already owned by millions of users globally. The new AI side button feature will be released for all of these above-mentioned Galaxy A-series devices with the One UI 7 software update, scheduled to release in early May.

Samsung has announced a major leap for the Galaxy A-series feature set with the upcoming One UI 7 upgrade, allowing users to access a key AI capability with the side button.

It’s confirmed that Google’s Gemini is now coming to selected A-series devices with the One UI 7. According to Samsung, rollout for these devices could begin in early May.

After upgrade, A-series phones can summon Gemini with a tap and hold on the side button. Then the user can conduct a voice conversation with Google’s AI or type in their queries via keyboard. Furthermore, users can interact with Gemini live to dive deeper into the world of AI.

Samsung invented its approach for Gemini with the Galaxy S25 series, providing more control over the software and its internal tasks. It was followed by new A-series phones – Galaxy A56, A36 and A26 featuring Awesome Intelligence, an AI suit for non-flagship phones.

One UI 7 will bring this capability beyond these three devices and provide the same experience to more users across the globe.

Source – Samsung

Gemini can be very useful to provide instant access to information, eliminating the requirement for manual efforts to seek the same piece of detail on the internet.

For example, you can ask Gemini to find nearby restaurants or get recommendations for birthday gifts using voice commands. The increased access to system apps will enhance the user experience. You can ask Gemini to find a dinner spot on Google Maps and send the address to a friend through Messages.

“We’re excited that the Galaxy A Series will now be able to activate Gemini faster and more naturally through a simple gesture” said Jay Kim, Executive Vice President and Head of Customer Experience Office, Mobile eXperience Business at Samsung Electronics.

Samsung will rollout Gemini AI side button feature for Galaxy A-series with One UI 7 OTA starting May.

If you use a Samsung Galaxy Book laptop, there’s an important update you should know about. Samsung is making a change to the Quick Share app for Galaxy Book PC users.

Quick Share is a fast and easy way to share photos, videos, and other files between Windows PCs and Android devices using Wi-Fi and Bluetooth. Earlier, Samsung and Google had two similar apps, Samsung’s Quick Share and Google’s Nearby Share. Last year, both companies decided to combine them under the same name, Quick Share.

Until now, Google has supported the Quick Share app on all Windows computers, including Samsung’s. But starting May 28, 2025, that will change. Google will stop supporting Quick Share on Samsung Galaxy Books.

After this date, if you try to use the Google version of Quick Share on your Samsung laptop, it will ask you to download a new Quick Share app made by Samsung.

Samsung’s Quick Share app will only work on Galaxy laptops and will be updated and supported by Samsung itself. Google will continue to support the app on other Windows computers.

So, if you have a Samsung Galaxy Book and use Quick Share, make sure to install the new Samsung version of the app before May 28, 2025. This will help you keep sharing files without any problems.

Samsung is still in the preparation mode to release the Galaxy S25 Edge, a slim form factor device that will share some characteristics from the S25 family. Amid launch anticipation, leaked details are keeping the Galaxy S25 Edge relevant, and here are the five of them.

Corning Gorilla Glass

Samsung Galaxy S25 Edge will feature a flat panel similar to the S25 Ultra but around 6.6-inch and 6.7-inch size. Meanwhile, its display will be protected by Corning Gorilla Glass Armor 2.

The glass offers improved scratch-resistant, increased durability as well as glass ceramic cover material with anti-reflective properties. The glass could withstand rough use cases while preserving the phone’s viewing angles.

Titanium Design

This phone is expected to be 5.8mm slim and weighs around 163 grams. These specs will make the phone extra handy in terms of grip but with a build challenge. To ensure the durability, Samsung will fuse the frame with Titanium.

For now, Samsung only uses a titanium frame in the Ultra models, and equipping this material in the S25 Edge’s thinner body provides better and comfortable grip, while increasing aesthetics.

Performance

The Galaxy S25 Edge’s performance is likely to stay on par with the Ultra-variant thanks to the Snapdragon 8 Elite chipset, and it brings optimized software as well as better power efficiency.

Price

The phone’s Canadian models are also leaked along with the price details, including:

• 256GB – 1,678.99 CAD (1,210 USD)
• 512GB – 1,858.99 CAD (1,340 USD)

These prices are equivalent to the Galaxy S25 Ultra. Still, the prices in the South Korea are expected to be 100-200 USD lower overseas variants.

Release date

According to past reports, the Samsung Galaxy S25 Edge is expected to launch in mid-May in Korea and China market, followed by a May 30 release in the US by the same month.

Besides the leaked information, Samsung hasn’t provided an official release date for the Galaxy S25 Edge.