Issues
[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading
After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
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Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
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Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
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A recent update to WhatsApp for Android users has brought an issue that is preventing users from sending videos. Spotted after updating to version v2.24.9.34, the issue shows in an error message – “Can’t send this video. Choose a different video and try again.”
This issue seems to be specific to videos that are recorded or saved directly on Android devices. Whereas, videos captured by iPhones, especially in MOV format, are not being affected and can be shared without any issues. This bug is also affecting some videos downloaded from Instagram to the device’s storage.
The video-sending issue on WhatsApp is not affecting every Android user, but it has been verified on some devices, notably the Galaxy S series. Several users reported their concerns on social media platforms like Reddit, Twitter, and more to highlight the inconvenience caused by this unexpected bug.
For those who want an immediate fix to this issue, upgrading to older WhatsApp version 2.24.8.85 is a temporary solution. As of now, WhatsApp has not issued an official statement about the issue. It’s recommended to wait for a permanent solution before proceeding with any app upgrades.
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Samsung has acknowledged a persistent issue reported by Galaxy users involving the NavStar Good Lock module and the taskbar. This issue causes the keyboard’s back button position to change randomly. This issue is bothering users as the back button’s unexpected movement often leads to accidental exits to the home screen while typing.
In response to these reports, Samsung has apologized for the inconvenience experienced by users and promised to resolve it in the upcoming software update.
According to the community moderator, the upcoming One UI 6.1 update will fix the NavStar button issue on Galaxy devices. Users have been advised to keep their devices updated to the latest software to get the fix once it is released.
If you are also facing NavStar issues on your Galaxy devices, the One UI 6.1 update will resolve them. Notably, the One UI 6.1 update will enhance the overall user experience by bringing new enhancements and features over the previous UI.
“First of all, we apologize for any inconvenience caused when using NavStar. The phenomenon of the NavStar button changing position will be improved through the One UI 6.1 S/W update, so please maintain the latest S/W. We apologize for any inconvenience caused when using NavStar,” said Community Moderator.
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Users of Galaxy smartphones running Samsung‘s One UI 6.1 have reported that they are unable to delete the Secure Folder app after installing its update. This issue is mainly affecting flagship devices that recently received the One UI 6.1 update. Due to this issue, users are not able to use this app at their convenience.
However, Samsung has acknowledged the issue with the Secure Folder app in its latest One UI 6.1 update. This issue affects several flagship devices including the Galaxy S23 series, Galaxy S23 FE, Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9.
According to the community moderator, the issue occurred while integrating the latest Google security policies, resulting in the distribution of a non-deletable version of the Secure Folder app, specifically version 1.9.10.27.
The Korean tech giant is preparing to release a fix to address this problem. Users will be able to download the updated app through the Galaxy Store. To update, simply open the Galaxy Store, search for ‘Secure Folder’, and select the update option.
Users are encouraged to update their Secure Folder app as soon as the new version is available to maintain optimal performance and security of their personal data.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling
Stay up-to-date on Samsung Galaxy, One UI & Tech Stuffs by following Sammy Fans on X/Twitter. You can also discover the latest news, polls, reviews, and new features for Samsung & Google Apps, Galaxy Phones, and the One UI/Android operating system.
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