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Samsung shares a temporary solution for Phone app button blocking issue

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Google Messages double tap feature

Some Galaxy users have reported an issue with the Samsung Phone app button not working when using a third-party memo app during a call. The memo app pop-up blocks the phone app button and prevents it from responding to touch.

Samsung has provided a temporary solution for the Phone app button blocking issue until the app developer fixes it. To avoid this issue, you need to move the memo app pop-up to a location where it does not block the phone app button before using it.

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You can do this by dragging the pop-up window to the side or the corner of the screen. This will allow you to use both the memo app and the phone app without any problem.

The app developer is aware of this issue and is working on an improved app that will resolve it. They will release the updated version of the app through the Google Play Store. You can check the Google Play Store for the new version of the memo app and update it when it is available.

By following this solution, you can avoid the phone app button issue and enjoy taking notes during a call. You can also expect a better and smoother experience with the improved version of the memo (Notes) app.

 

Hey, Camila is here! From the very beginning, I love using Samsung phones like a die-hard fan. Apart from detailing One UI features for readers, I love exploring different apps of the Samsung ecosystem with a cup of tea!

Issues

Fix for Circle to search and Google Assistant bug is coming

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Samsung Galaxy AI features

Circle to Search is a new way to search for anything on your phone with a simple gesture and without switching apps. The feature debuts with the Galaxy S24 series and now some users are reporting a bug with Circle to search and Google Assistant functions.

As per the details, Circle to Search and Google Assistant are interfering with each other when holding the bottom gesture bar, and sometimes it also triggers a swipe. However, this leads users to disruption and is ruining the overall experience with their all-new flagship Galaxy devices.

Therefore, Samsung is aware of this Circle to Search and Google Assistant bug and will address it with future OS updates. It means, Galaxy S24 device owners who are getting troubled with this crashing issue, will just need to have patience as a fixe for this annoying glitch is coming.

Consequently, the moderator has not revealed the exact time or date, but we can expect it to be released soon. To be mentioned, Circle to Search offers an opportunity to optimize written and visual content to be more discoverable by gesture searches. Accordingly, the feature is available on Galaxy S24 and Pixel 8 devices so far.

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Circle to search Google Assistant issue

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Issues

How to fix Samsung Account login issue on One UI 6.1 devices

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Samsung One UI 6.1 account issue

Some Galaxy S24 users have reported that they are unable to log in to their Samsung account on their devices. The Samsung Account issue is caused by the Adguard app on One UI 6.1 devices, which blocks the Samsung account server as an ad-related site.

Samsung has acknowledged the Samsung account issue and suggested a temporary solution for affected users. Users can either disable the Adguard app and log in to their Samsung account, or change the private DNS option to ‘Automatic (recommended)’ and retry.

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You can easily change the private DNS option, just need to go to Settings >> Connections >> More connection settings >> Private DNS >> Select Automatic (recommended) and save. 

This should allow users to access their Samsung account without any issues. Samsung has not yet announced when they will release a permanent fix for this issue. Users who have installed the Adguard app on their One UI 6.1 devices are advised to try the temporary solution until Samsung resolves the Account issue.

Samsung Account is a service that allows users to sync their data, access exclusive features, and get personalized support for their Galaxy devices. Users who are unable to log in to their Samsung account may miss out on some of these benefits.

Samsung Account One UI 6.1 issues

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Apps

Samsung shares temporary solutions to fix apps folder issue

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Samsung Apps Folder issue

Some Samsung Galaxy users have reported that they are facing issues while opening the Apps folder after deleting an app from it on their device. They are not able to open the Apps folder again. This is because the internal information in the folder is not completely deleted, which causes some errors in the system.

Fortunately, Samsung shares some temporary solutions that can help you access your apps until the issue is resolved. The first one is to restart your device, which may refresh the system and clear some caches.

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Another option is to force stop the One UI Home app, which is responsible for the home screen and app drawer. To do this, open Settings app >> Applications >> One UI Home >> tap Force Stop and confirm. This will stop the app from running and restart it automatically.

However, these solutions are not permanent and the issue may occur again. Also, there is no need to worry as Samsung is aware of the issue and is planning to deliver a software update that will fix it.

If you see a software update notification on your device, make sure to download and install it as soon as possible. To manually check for updates, go to Settings >> Software Update >> Download and Install.

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