Issues
Samsung phones running months old Play System version, Google is not releasing update?
Our Samsung smartphones get monthly patches that enhance the security and stability of the system. At the same time, Google provides separate Play system updates every month to further optimize the system’s performance and add some tweaks. But for a few months, some Samsung phones are not getting a new Google Play system update, they’re still running the old version.
Various users of Galaxy S22, Galaxy S21, Galaxy Z Fold 4, and other smartphones are taking different platforms, like Reddit and Samsung community, to say that their phones are driving an old July 2022 Google Play system version as they have not received a new update since then.
Earlier we did not notice, but after seeing these reports, we checked our Galaxy S22 Ultra phone, and surprisingly, this phone is also running July 2022 Google Play system version. We repeatedly checked for updates after some time, but still, the new update did not show up.
It is worth mentioning that our Samsung Galaxy S22 Ultra is running the latest Android 13-based One UI 5.0 software. Along with this, we have also installed its latest monthly patch in it, which is December 2022. Check the screenshots below:
Moreover, going by other reports through the community and Reddit, some users are often getting the option to restart and install a fresh build on their devices. But, the Google Play system build remains in July 2022.
Our folks over at Android Police even say that this problem is not limited to flagship Galaxy phones, many users of Galaxy A52 smartphones are also reporting this issue.
It seems like the problem is taking place after installing the Android 13-based One UI 5.0 software on Galaxy devices as some devices like Galaxy S21 FE are stuck on the October 2022 Play system update, the time when Samsung rolled of Android 13 for it.
On the other hand, Pixel phones are regularly getting new Google Play system updates. For instance, our Pixel 7 Pro is running the latest November 2022 play system version.
Some Galaxy users have reported an issue with the Samsung Phone app button not working when using a third-party memo app during a call. The memo app pop-up blocks the phone app button and prevents it from responding to touch.
Samsung has provided a temporary solution for the Phone app button blocking issue until the app developer fixes it. To avoid this issue, you need to move the memo app pop-up to a location where it does not block the phone app button before using it.
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You can do this by dragging the pop-up window to the side or the corner of the screen. This will allow you to use both the memo app and the phone app without any problem.
The app developer is aware of this issue and is working on an improved app that will resolve it. They will release the updated version of the app through the Google Play Store. You can check the Google Play Store for the new version of the memo app and update it when it is available.
By following this solution, you can avoid the phone app button issue and enjoy taking notes during a call. You can also expect a better and smoother experience with the improved version of the memo (Notes) app.
Samsung provided the One UI 6 stable update to the Galaxy S23 series in limited countries in late October 2023, while other eligible countries are still waiting for the update. The stable update has brought many new features as well as many bugs, which may be the reason why Samsung is delaying this stable update release in more countries.
Samsung Galaxy S23 series users who have updated to the stable One UI 6.0 based on Android 14 are facing a frustrating issue with their banking apps.
According to several reports, some banking apps are crashing frequently and randomly, preventing users from making transactions or accessing their accounts after installing a stable One UI 6 update.
The cause of the issue is not clear, but it could be related to the new privacy features in One UI 6.0, such as the Privacy Dashboard and the App Permission Monitor.
These features allow users to monitor and control how apps access their personal data and device functions. However, these features may also interfere with the normal functioning of some banking apps that require certain permissions or access to sensitive information.
Some possible solutions are to clear the cache and data of banking apps, uninstall and reinstall them, or disable the Privacy Dashboard and App Permissions Monitor. Hopefully, Samsung will fix this problem through a new update soon.
Aside from this, third-party app developers should update their apps with Android 14 support so consumers can continue to make use of them after a major upgrade.
Recently, a Samsung community moderator said that the One UI 6 stable update for the Galaxy S23 series will come with the November 2023 security patch for Korea, which will make it more secure and stable.
Samsung Galaxy users recently encountered a security issue when Google Play Protect marked the Samsung Wallet app as potentially harmful after a similar incident involving the Samsung Messages app. Users received pop-up messages warning them that there was a problem with their device’s security and asked them to disable the apps.
Samsung has clarified that this issue resulted from a temporary failure on Google’s server, which has since been resolved. Users can now safely continue using the Samsung apps without compromising their device’s security or data.
At present, the company has solved this problem for the Message app, but it has not yet been confirmed whether it has been fixed for the Wallet app or not.
For those who followed the pop-up instructions and disabled these apps, it’s possible to re-enable them while resetting various app settings like notifications, data usage, and permissions. Importantly, this process won’t erase existing data in the Messages and Wallet apps.
To reset app settings, users should follow these simple steps. Navigate to Settings >> select Apps >> click on the More options icon >> choose Reset app settings >> confirm the reset, and then restart the device. This specific procedure ensures users can return to using their apps without any security concerns.
Google server issue marks Samsung Messages app as harmful: Here’s what to do
Thanks for the tip! Stoyan Vuchev😉