New WhatsApp in-app tool allows users to access support within chats
WhatsApp is an old and well-known messaging application. Over its evolution, the company has added many new and interesting features in the application and is working on further improvements, it is no more just a messaging application.
According to the new information, the Meta-owned application is introducing a new feature called WhatsApp in-app support. It will allow you to access support within WhatsApp chat itself. Although this feature was already available to some beta testers, it has been removed for unknown reasons.
Join SammyFans on Telegram
Now WhatsApp is widely introducing this feature to select Android as well as iOS beta testers. Currently, it is accessible to WhatsApp beta for Android 2.22.3.5 and WhatsApp beta for iOS 22.2.72 users. However, the other WhatsApp users will soon get access to it.
What is WhatsApp in-app support feature?
The WhatsApp in-app support feature helps users manage bug reports. In addition, WABetaInfo also reported that the in-app support feature, or Support Chat Threads, would be verified and end-to-end encrypted chats and would be closed after the issue that they were opened.
If you have any issue and want to lift WhatsApp using its new in-app support feature, you can do so by navigating: WhatsApp >> Settings >> Help >> Contact us.
The display screen will let you explain your problem by typing it and sending it to the company. The messaging app will respond to your query through a verified chat in its app. As already mentioned, the chat will be closed once the issue is resolved.
Get notified –
Aside from SammyFans’ official Twitter and Facebook page, you can also join our Telegram channel, follow us on Instagram and subscribe to our YouTube channel to get notified of every latest development in Samsung and One UI ecosystem. Also, you can follow us on Google News for regular updates.
WhatsApp for Android is rolling out a new beta update with version 2.24.21.29, which comes with a handy call link feature. This update makes it easier for users to start calls in both individual and group chats.
With this new feature, users can easily generate call links without needing to go to the Calls tab. The call link shortcut is now located in the chat attachment menu. Previously, creating call links was a bit complicated since users had to go to the Calls tab to generate them.
Now, to use the Call Links feature, simply tap the attachment icon while chatting. This makes starting a call faster and more convenient since you can do it right from your ongoing conversation.
Initially, the call link feature was only available for group chats, but now it works for individual chats as well. Many people might not have known they could create call links before, but this update makes it clear and easy to use.
This call link feature is currently available to some beta testers who have installed the latest version of WhatsApp from the Google Play Store. As the update continues to roll out, more users can expect to see this feature in the coming days.
Android users get iOS-like contact syncing feature with fresh WhatsApp Beta
WhatsApp has released a fresh update for beta users on Android with version 2.24.21.26. This update introduces a new feature that gives users more control over how their contacts are synced across different devices on WhatsApp.
The latest update allows users to add, edit, or delete contacts from any device linked to their WhatsApp account, such as tablets or computers. It means that any changes made on one device will automatically sync to all other connected devices. It helps contact list up-to-date no matter where you are.
For those who want to keep personal and work contacts separate, there’s an option to disable syncing for specific accounts. This lets users prevent certain contacts from showing up in their WhatsApp to maintain privacy.
Moreover, WhatsApp also adds extra security by using cryptographic hashes to protect the phone numbers of contacts who aren’t on the app. This ensures that user data remains safe while still allowing WhatsApp to monitor for any unusual activity related to contact uploads.
Users can still chat with their existing contacts as the app remains fully functional, even with contact syncing turned off. If someone switches to a new phone or reinstalls WhatsApp, their linked contacts will automatically be restored easily.
WhatsApp contact syncing feature was already available to iOS users, and now Android beta testers can enjoy the same benefit. As the update rolls out, more users will have the chance to try this privacy feature.
WhatsApp is bringing a new feature to improve notification management, especially for group chats through a new beta update. The fresh version of WhatsApp is available with version 2.24.21.22 in the Google Play Beta Program.
The new beta update of WhatsApp adds a new notification activity feature for group chats. It will let users choose how they want to receive notifications. There are two choices – All and Relevant to me.
- All: Users can get notifications for every message in the group.
- Relevant to Me: They will receive only important ones like mentions and replies.
In this way, users can easily manage large groups as the features help to reduce unnecessary messages. This change is particularly helpful for those in large groups.
Additionally, the new notification activity screen will help explain how muting group chats works. Currently, some users find it confusing when they still receive notifications from muted groups.
The new feature aims to make this clearer as it allows users to see exactly what types of notifications they can still receive, even when a group is muted.
WhatsApp is currently working on these features to enhance user experience and will make them available in future updates. Till then, stay tuned with us.
WhatsApp introduces new filters and backgrounds for video calls