New WhatsApp in-app tool allows users to access support within chats
WhatsApp is an old and well-known messaging application. Over its evolution, the company has added many new and interesting features in the application and is working on further improvements, it is no more just a messaging application.
According to the new information, the Meta-owned application is introducing a new feature called WhatsApp in-app support. It will allow you to access support within WhatsApp chat itself. Although this feature was already available to some beta testers, it has been removed for unknown reasons.
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Now WhatsApp is widely introducing this feature to select Android as well as iOS beta testers. Currently, it is accessible to WhatsApp beta for Android 2.22.3.5 and WhatsApp beta for iOS 22.2.72 users. However, the other WhatsApp users will soon get access to it.
What is WhatsApp in-app support feature?
The WhatsApp in-app support feature helps users manage bug reports. In addition, WABetaInfo also reported that the in-app support feature, or Support Chat Threads, would be verified and end-to-end encrypted chats and would be closed after the issue that they were opened.
If you have any issue and want to lift WhatsApp using its new in-app support feature, you can do so by navigating: WhatsApp >> Settings >> Help >> Contact us.
The display screen will let you explain your problem by typing it and sending it to the company. The messaging app will respond to your query through a verified chat in its app. As already mentioned, the chat will be closed once the issue is resolved.
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Today, WhatsApp introduced the Screen Sharing feature in its Android Beta activity. Some lucky users have received this new function after updating the Android app to version 2.23.11.19 through Google Play Store.
WhatsApp has reportedly added a new button within the video call control panel. Once enabled, you will be prompted to share your screen with the person connected on the call.
This feature will record and share everything displayed on your screen with the recipient. However, the feature may not work perfectly now as the recipient’s WhatsApp may not be on the latest build of Beta.
In addition, users may notice some minor changes regarding the new bottom navigation bar elements’ arrangement after updating to WhatsApp Beta for Android 2.23.11.19.
Following a successful Beta run, WhatsApp will roll out the new screen-sharing feature and the new placement for tabs within the bottom navigation bar to more users over the coming weeks.
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WhatsApp begins rolling out the most anticipated Message Editing feature on Android. Users across the world get access to this feature today, while the rollout will continue to expand gradually.
Update your Samsung Galaxy phone’s WhatsApp to the latest version through Google Play Store. Once done, you will have access to edit a sent message and the change will reflect if both parties have the latest WhatsApp version.
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The Meta-owned company officially announced the availability of this feature on all accounts. You now get up to 15 minutes after sending a message to edit it so you don’t have to worry if you did any silly typo.
How to use WhatsApp Message Editing:
The feature works on any chat window (personal/group). All you need to edit the message is open the chat you want to edit the message from. Tap and hold on to the single message and hit the hamburger (three vertical dots) menu.
It will expand the option where the second will let you edit the message. However, keep in mind that this editing tool only allows you to edit message until 15 minutes after sending, and you can edit multiple times within the duration.
IT’S HERE 📣 Message Editing is rolling out now.
You now get up to 15 minutes after sending a message to edit it. So you don’t have to worry if you duck it up 🦆 pic.twitter.com/JCWNzmXwVr
— WhatsApp (@WhatsApp) May 22, 2023
WhatsApp has recently introduced its Wear OS application, making it possible to chat through the wrist. Moreover, the company is continuously testing new features to stay rock solid against the rapidly growing Telegram.
WhatsApp for Android is testing the iOS-like bottom navigation bar on the Beta channel. As spotted by WABetaInfo, the latest v2.23.11.6 build brings a refreshed home screen appears to the messenger, adopting the iPhone-like navigation bar at the bottom.
As the tab options shift to the bottom, the app ditches the ability to switch across tabs with swipe gestures. There are uncertainties about whether the developers will continue to test the new user interface or stop it from hearing negative feedback from the users.
This redesigned interface with a bottom navigation bar is gradually rolling out to more beta testers that install the latest version of WhatsApp beta for Android from the Google Play Store. If WhatsApp continues, the new design will appear on more accounts in the coming days.
The report also noted that some users are facing issues like the app crashing post-installation of the latest build. If you are facing the same problem, simply, downgrade to the previous version or wait for a while until WhatsApp rolls out the next build or hotfix update.