How to fix Wireless PowerShare issues on Samsung phones

Samsung wireless PowerShare is an innovative feature that allows you to convert your Samsung flagship into wireless chargers. Also known as reverse wireless charging, it gives you the power to share your battery and easily charge the Galaxy Watch or Galaxy Buds+.

It works on Qi-certified devices, which is standard, so as long as you can charge the device via Qi, you can give some power from your phone.

When you have a low battery, it is very easy to get a boost with power-sharing. To use the wireless PowerShare, place your Galaxy S10, Note 10, S20, Note 20 series, Z Flip, or Z Fold 2 on the rear backside on a hard surface such as a table. Then place the charging device on the back of the phone. The charging screen should appear on the screen, or in the case of Galaxy Buds+, the charging light will indicate.

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However, other Qi devices may not be compatible with Wireless PowerShare. The Wireless PowerShare is available on Galaxy S20, S20+, S20 Ultra, Z Flip, Note10, Note10+, S10e, S10, S10+, and Fold.

If somehow you are facing any issues related to your Wireless PowerShare features during charging your device, below are the troubleshooting that can fix this problem.

NOTE: Wireless PowerShare works with most Qi-Certified devices. Requires a minimum 30% battery to share. The speed and power efficiency of charge vary by device. May not work with some accessories, covers, or other manufacturer’s devices. If you have trouble connecting or charging is slow, remove any cover from each device.

Note: In areas with low signal, wireless charging may interfere with call and data reception.

How to fix Wireless PowerShare issues

Remove third-party cases or covers from both devices.

  • Wireless PowerShare will not work through particularly thick cases, and some materials may prevent charging. Remove any third-party cases or covers from your Galaxy phone and Samsung device with Qi charging standard.
  • You should also remove the headphones. Do not use any while sharing power because doing so may affect nearby devices.

Make sure the phone that is providing power has sufficient charge.

  • If the phone sharing power has less than 30 percent battery and is not plugged in, Wireless PowerShare will not turn on.
  • However, if you charge the phone while wirelessly charging another device, the charging speed may decrease or the device may not charge properly.

Turn on Wireless PowerShare.

  • On the phone with Wireless PowerShare, swipe down from the top of the screen with two fingers to access the Quick Settings panel. Then, Swipe to and tap the Wireless PowerShare icon to turn on the feature.

Note: If you are using a Galaxy Fold, please close the phone before starting Wireless PowerShare.

Place the devices on a flat surface with plenty of space.

  • Because the position of the wireless charging coils can vary by device, you may need to slowly move the devices until they are in the correct position. When charging starts, the PowerShare phone will vibrate and play a tone.
  • With all charging, some heat is generated during the process, especially if both devices are charging simultaneously. Wireless PowerShare will turn off if either device becomes too warm.


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