YouTube freezes while audio keeps playing on some Galaxy phones

YouTube is having problems on some Samsung Galaxy phones. Users say that videos sometimes freeze, but the audio keeps playing. The problem seems to be affecting several Galaxy models.

The issue appears to be more common on the Samsung Galaxy Z Fold 8 Ultra. The phone costs about $2,100, but some owners say they are facing problems while watching YouTube videos.

The problem usually happens when users leave the YouTube app while a video is playing and then return to the app. The video may become stuck, while the sound continues to play normally. It does not happen every time.

Most reports are from Galaxy Z Fold 8 Ultra users. However, some owners of other Samsung phones have also reported the same issue. These include the Galaxy Z Fold 8 and Galaxy S26 Ultra.

Image via Samsung

Several users have reported the problem on Samsung’s Korean community forum. Some people have said they are facing a similar issue. New comments also suggest that the problem may still be happening. Samsung has not yet given an official response.

It is not clear what is causing the YouTube problem. It could be an issue with the YouTube app or Samsung’s phone software. There is also no confirmed fix yet. Users facing the problem can check for YouTube and phone software updates while waiting for Samsung or YouTube to provide more information.