Disappointed users rated 1 star for Samsung Members app in India after One UI 7 beta delay

Samsung India has called for a delay in the One UI 7 (Android 15) beta program launch. This decision led to community-wide disappointment among Galaxy S24 users and a sudden backlash.

The One UI beta program enables Galaxy smartphone users to test the latest software features ahead of the full (stable) release. On December 5th, the phone maker opened this beta activity for US, German, and Korean users.

Models from the Galaxy S24 series – standard, plus, and ultra can sign up for the beta program via the Samsung Members app to download the beta software.

Besides these three markets, Samsung also announced an expansion to India and Poland. The beta software for India markets was projected for December 12th, confirmed by the customer service representatives.

“The Galaxy S24 series Beta UI 7 update is expected to be released on December 12th,” replied Samsung India in a customer query chat.

Earlier today, the company modified this information, informing customers that the date has now changed to December 16th.

Samsung Galaxy S24 Users rating 1 star for the Samsung Members app on the Galaxy Store

Samsung has shared no reason behind this delay, leading to a disappointment shower from Galaxy S24 users.

Some Galaxy S24 owners in India even reached the Google Play and Galaxy Store to mark a 1-star rating for the Samsung Members app to show their disappointment with the One UI 7 beta delay.

“Samsung India, your negligence and disregard for Indian customers is appalling. You promised us timely software updates, but instead, you’ve left us in the dark. The delayed One UI 7 Beta rollout is a slap in the face to loyal customers like myself.” wrote a user while rating the Samsung Members app on December 12.

“India waiting for One Ul 7 beta for a very long time and u keep postponing always it’s not fair at all so half star in behalf of all users,” wrote another.

The majority of Galaxy owners allege Samsung is not prioritizing Indian users for One UI beta program despite the large user base. Meanwhile, the company has yet to respond on this matter.

One UI 7

This new software update comes with new changes in the user interface, which starts with the home screen featuring new app icons. It has refreshed elements in the quick settings and notification panels.

The animations are smoothed and the overall experience has been improved compared to One UI 6.