Samsung
Samsung faces backlash over Galaxy S21 Green Line issue in China
Consumers criticizing Samsung in China over Galaxy S21 Green Line issue. Incredible support provided by Samsung India is also on target as Indian users are getting free-of-cost screen replacement, while it’s paid in China.
China’s Jimu News reports some Galaxy S21 users facing green line issues on their screens. While Samsung India has been providing free display replacements, even after the warranty period, Chinese consumers are being asked to bear the repair cost.
The report says that a Chinese consumer purchased a Galaxy S21 in December 2021 for 3,789 yuan (approximately $710). The phone functioned normally for over two years but suddenly developed a green vertical line, despite no external damage.
When the customer visited a Samsung service center on September 3rd, she was informed that the warranty had expired and she would have to pay for a display replacement, which would cost around 1,000 yuan (approximately $187).
Notably, the Chinese outlet explored social media and consumer complaint platforms and found that many consumers had reported the green line issue in recent years, with repair costs ranging from hundreds to over a thousand yuan.
Seeing the FOC screen replacement in India, Galaxy owners in China also demanding the policy to be made available. Despite having a negligible presence, Samsung should offer the same treatment to cement its after-sales image in the country.
Samsung is doing a great job in India, with consumers satisfied even after encountering Green Line on screen. The company’s India unit is offering free-of-cost screen replacement, even if the phone is out of warranty.
Samsung’s new Galaxy S24 FE is a great phone for users who love to play games on mobile. The handset offers powerful performance and optimized features. It boasts a new vapor chamber, a larger battery, and a Dynamic AMOLED display.
The Galaxy S24 FE redefines mobile gaming performance with a combination of robust hardware innovations. Equipped with a series of improvements, the new FE delivers a powerful experience in terms of durability, visual quality, and extended gameplay.
1.1x larger vapor chamber
Samsung’s new vapor chamber optimizes device cooling so the phone can maintain maximum performance, even during intense and heavy gaming. This means less worry about overheating and more time dedicated to focusing on the games.
In addition, the new Fan Edition packs a larger battery, enabling longer and uninterrupted gaming sessions. Galaxy users can face epic battles, race on virtual racetracks, or complete challenging levels without worrying about battery life.
The 6.7-inch AMOLED 2X display takes the visual experience to a new level. With the 120Hz refresh rate, the screen unlocks extremely smooth and lag-free gameplay. Besides, the AI-powered Vision Booster adjusts color and contrast for outdoor gaming.
Samsung pledged 7 years of OS and security updates for the Galaxy S24 FE. Your device will continue to receive brand new features and security patches for such longer period. Other upgrades make the S24 FE a great deal out there in the market.
Samsung has released a new update for the One UI Home app with version 15.5.05.17. This update brings improvements to enhance your experience on Galaxy devices.
With this update, users will notice a smoother home screen and better overall performance. It fixes some minor bugs that may have been causing issues to make navigation easier and more enjoyable.
Through this update, Samsung aims to provide a seamless experience for Home screen functions. It is available with an installation package size of around 28MB.
Samsung’s One UI Home app will automatically update on your Galaxy device with the latest software, so you don’t have to worry about missing out on the new features. Also, you can check for updates manually through the Galaxy Store app.
Moreover, there’s an option to download the Samsung One UI Home 15.5.05.17 update directly from third-party links if you want to install it right away but we recommend waiting for the official release. To check which version of the One UI Home app you have, just pinch out on your home screen, tap on the Settings icon, and go to ‘About Home Screen’.
One UI Home app is previously known as Samsung Experience Home. It features a simple layout with well-organized icons, designed specifically for Galaxy devices. This update combines familiarity with new design elements to make it easy for users to navigate their devices.
Samsung announced its AI influencer SAM will participate in the BGS (Brazil Game Show) 2024. BGS is the largest videogame event in Latin America. The event this set to take place from October 9th to 13th in São Paulo, Brazil.
SAM will be available for visitors letting them interact with it through various activities and actions. Adding to this, the AI influencer will be present in various modalities at the Samsung booth during the fair.
Watch Out
At the Watch Out game, SAM will compete alongside gamers. Developed with machine learning technology, Samsung’s Watch Out uses advanced artificial intelligence to work with intelligent agents trained to simulate SAM’s actions in real-time.
During the game, competitors must dodge obstacles and collect as many Galaxy Rings as possible to win. Later, SAM reacts to the player’s actions, offering a direct interaction experience between gamers and their 3D avatar.
SAM x BGS
BGS visitors can enjoy Watch Out on the main stage at the Samsung Booth. Games will be played during the intervals of the stage attractions, allowing the audience to compete in quick matches of up to three minutes.
Depending on their performance in the game, participants will be able to take home exclusive SAM items, such as sweatshirts, mousepads, and pins. It’s pretty interactive activity that the Korean tech giant has prepared for its consumers in Latin America.