How to recover calls and messages from a Samsung Galaxy using Find My Mobile

Samsung’s Find My Mobile function allows you to locate, lock and/or wipe your device remotely, which is necessary if you have lost your Galaxy device. This guide tells you how you can enable an important toggle, which makes it possible to recover calls and messages from your Samsung Galaxy.

Firstly, you will need to be signed into your Samsung account in order to use Find My Mobile. And to utilize the tools available in the Find My Mobile section, you will need to enable the Remote Controls feature on your mobile device before you can use the service.

How to enable Remote Control feature

From the home screen of your Samsung device, swipe up and choose Settings. Now, you have to open the Security and privacy tab, where you can find the option to expand Find My Mobile tools.

Once expanded, hit the toggle to turn on the Find My Mobile. It will get enabled swiftly if your phone already has Samsung Account logged in, otherwise, you need to login or create a new one.

Now, simply tap the switches to turn on the listed tools namely Allow this phone to be found, Remote unlock, Send last location, Retrieve calls and messages, and Offline finding.

Note: If you have already set up your Samsung account on your account, you may need to enter your password.

How to enable Retrieve calls and messages

During the procedure of setting up Find My Mobile, you have already enabled the “Retrieve calls and messages” feature. It allows you to recover your calls and messages if you lost your Samsung Galaxy device or it gets misplaced/stolen.

Find my mobile will show you the last 50 numbers that your device has made or received, for calls and messages. To recover, you will first need to login into SmartThings Find using your Samsung Account on a PC or secondary device and follow the below-mentioned steps.

1. On the Find My Mobile page, click Retrieve calls/messages
2. Click Retrieve
3. The last 50 numbers will display on your screen