Samsung to develop generative AI solutions like ChatGPT

Samsung is promoting the development of generative AI solutions (like ChatGPT) optimized for translation and document summarization on its own. The company has decided to ban the use of generative artificial intelligence (AI) such as ChatGPT through in-house PCs, reports SBS Biz.

According to the report, on April 28, Samsung announced that it would temporarily restrict the use of generative AI through in-house PCs from this month in relation to the company’s internal ChatGPT policy for employees in the Device eXperience (DX) sector.

In addition to this, the South Korean tech giant reportedly asked employees to be careful not to enter company-related information or personal information of themselves or others even when using generative AI outside the company via mobile devices.

After restricting the use of AI chatbot in the work field, Samsung is allegedly preparing solutions optimized for translation, document summarization, and software development support by using various forms of AI models on its own.

In the recent past, some employees at the Semiconductor (DS) division uploaded secret information on ChatGPT, which led to restriction on the use of AI chatbot at Samsung. The contents of the accident identified by Samsung were “2 cases of leakage of equipment information” and “1 case of leakage of meeting contents.”

Samsung x ChatGPT

As a result of a survey on the use of ChatGPT for employees in the DX division, a significant number of executives and employees answered that they use ChatGPT in-house for reasons such as quick information acquisition and work convenience.

In particular, it was reported that there was a high demand for the use of generative AI in translation and document summarization. However, 65% of respondents said that there is a security risk when using it in-house. Meanwhile, Samsung Elec said:

“Since the information entered into the generative AI is transmitted and stored to an external server and used for AI learning, it is impossible to retrieve or delete the content once uploaded, so important information of the company can be used as an answer to other people’s questions. There are serious security risks.”