Samsung Galaxy Z Fold 3 screen crack for no reason, after warranty expires

Samsung makes great foldable phones, but, the biggest issue is still here, which might put the company in big trouble. Some users of the Galaxy Z Fold 3 noticed that the screen of their phone cracked while unfolding, even without any impact/damage, right after the warranty expired.

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As the issue is appearing after the warranty gets expired, users have no other option but to get their Galaxy Z Fold 3’s cracked screen replaced at their own expense. It has been noted that the users have used the device carefully and there’s no sign of trauma or damage.

As claimed by users, the crease/wrinkle area of the Galaxy Z Fold 3’s screen got cracked even without dropping the device. When contacted, the company representative referred her to uBreakiFix, where the screen replacement costs a whopping $800.

There are more similar reports on the Reddit threads, where users complain that the screen is getting cracked for no reason and everything happened right after the warranty expired. Reddit user Snoo reported that they noticed the crack in the middle of the screen after carefully using the phone for over a year.

A couple of months back, we also faced the screen protector peel-off issue on our Z Fold 3 review unit. The company charged $20 for screen protector replacement, which should be free of cost for at least 2 years. On the screen crack problem, Samsung has not yet made any official statement.

Consumers living in the US can get in touch with Samsung’s CEO to explain the issue by attaching a sufficient amount of photos of screen cracks. You should get answered as early as possible, while, there’s still a way of going legal against Samsung regarding the quality defect.

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