Updates
Samsung announces free firmware issue repair and refund in Australia
Thousands of Samsung Galaxy devices got inaccessible in Austria after a recent firmware update installation. The company acknowledged blank screen issues on certain devices in South Australia. Alongside this, Samsung announced free repair via service center and refund (if paid) on firmware issue in Australia.
Although manual factory reset (through recovery mode) will cause Google FRP lock, Samsung recommends consumers visit nearest service center. If their device got bricked due to “this issue” they will have a free-of-cost repair. And in case you paid to get the problem fixed at service center, you will get that money refund.
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Samsung Australia stated on firmware issue repair:
“Customers who take their device to a Samsung authorised service centre and are confirmed to be affected by this issue will not be charged for any repairs relating to this issue, regardless of the Samsung Express warranty period,” a spokesperson said.
“If they have been previously been charged by a Samsung authorised service centre for repairs relating to this particular issue, they will be refunded for that work.”
As per affected consumers, their Galaxy got inaccessible shortly after installing the recent firmware update. The devices have not entirely bricked but consumers have to proceed with a factory reset to make them usable again. Factory reset will wipe every kind of data stored in phone’s storage.
Consumers in Australia are quite angry with the outcome of this issue as they literally lost their precious photos, videos and important documents stored in the device. Data saved on cloud can be recovered but there’s no way to get wiped data back.
On Wednesday, the company reportedly said, “Samsung has received reports from customers of an issue when updating their phones. At this time, these reports are from customers based in South Australia only. We are continuing to investigate this matter.”
Samsung has pushed a new update for the Galaxy A15 smartphone, which brings a September 2024 security patch. The update improves system security and stability to enhance the overall performance.
September 2024 security update for Galaxy A15 is currently rolling out in Asian countries and the company will soon make it available in more countries. Users can verify the latest update through One UI build version A155FXXS4BXI3.
The fresh update is expected to resolve video playback issues experienced in previous software. Galaxy A15 users have reported encountering a black screen with sound but no visuals. Additionally, error messages frequently appear, indicating “An unknown error has occurred” or that the video codec is not supported.
Notably, the September 2024 security patch addresses 1 critical issue and 43 high-level ones for Google. One of these issues was already fixed in earlier updates, and another one doesn’t impact Galaxy devices. Also, Samsung is adding 23 of its fixes to improve security in My Files, Theme Center, One UI Home, Knox, and Dex.
The installation package size of this update is around 270MB. You can install the latest update through your device’s Settings >> Software Update >> Download and Install. If any update is available, you can follow the on-screen instructions to install the update on your Galaxy smartphone
Samsung confirms update to fix Galaxy A15/A24 video playback issues
Samsung is now rolling out One UI 6.1.1 update for Galaxy Z Flip 3 and Galaxy Z Fold 3 smartphones in Korea. Users of these devices are already enjoying features in India, Europe, and the US.
One UI 6.1.1 update brings exciting new features and improvements over the previous version. You can now get helpful wellness tips in Samsung Health, track your sleep in detail, and create custom workout routines.
Moreover, this update also boosts productivity with new suggestions for Smart Select, makes file management easier, and improves multi-window support. You can easily clip photos and create a profile card for your calls.
You can now enjoy quicker video controls, tap-to-answer for calls, and regular weather updates. There’s also a new Auto Blocker for better security, and the Assistant menu is easier to access.
Aside from the new features, the update also includes a September 2024 security patch that fixes over 65 vulnerabilities from Google and Samsung. This latest patch makes your device more secure and reliable.
Users of the Samsung Galaxy Z Flip 3 and Galaxy Z Fold 3 smartphones in Korea can verify the One UI 6.1.1 update in Korea via the PDA version F711NKSU5JXH9 and F926NKSU5JXH9 respectively.
To install the latest update, you just need to visit Settings >> Software Updates >> Download and Install.
Samsung Galaxy Z Flip 3 One UI 6.1.1 update – Korea #Samsung #GalaxyZFlip3 pic.twitter.com/p9PaQO8fl7
— Samsung Software Updates (@SamsungSWUpdate) October 2, 2024
Samsung has kicked off the One UI 6.1.1 update for Galaxy S22, Galaxy S22 Plus, and Galaxy S22 Ultra smartphones in Brazil. This update is already rolled out for users in Korea, India, Europe, and the US.
One UI 6.1.1 update for the Galaxy S22 series in Brazil can be verified through the One UI build version mentioned below.
- Galaxy S22 – S901EXXUAEXH7
- Galaxy S22 Plus – S906EXXUAEXH7
- Galaxy S22 Ultra – S908EXXUAEXH7
The major One UI update adds new features to improve your smartphone experience. It installs the September 2024 security patch to improve the system’s security and stability.
One UI 6.1.1 introduces Galaxy AI’s Sketch Conversion, which turns simple drawings into artwork in apps like Samsung Notes. It also enhances photos with AI-generated style portraits and adds text auto-completion to the Samsung Keyboard for easier typing.
You can now translate calls in real-time on apps like Google Meet and WhatsApp, and translate text in images with Samsung Internet. Listening Mode helps translate languages during lectures. The update lets you record voice and convert it to text, manage PDFs better, and set wallpapers that change with the weather and time.
Users are advised to install the update promptly to benefit from the improved and new features. To install the update, open the smartphone’s settings, select ‘Software Update’, and then ‘Download and install’. Following these steps will ensure that your Galaxy smartphone is up-to-date with the latest software.
Galaxy S22 series in India grabs One UI 6.1.1 update with new AI features