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Samsung organizes ’27th Service Technology Contest’ to select best tech talent

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Samsung Service Technology Contest

Samsung has organized its 27th Service Technology Contest, which aims to select the best technical talent at the Samsung Electronics CS Academy located in Suwon, Gyeonggi-do.

In the company’s Service Technology Contest, service engineers who repair products compete with each other’s expertise. Since its implementation, the competition has greatly improved service technology capabilities and promoted excellent talent.

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The Korean company first hold the Service Technology Contest in 1986 and the 2022’s contest is the 27th. This year, Samsung started this contest on November 22 and finished on November 24.

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Out of 5,600 Service Engineers, around 700 appeared in the region-wise preliminary examinations, and 105 of them competed in the finals. Samsung Service Technology Contest includes 9 challenges including a repair technology competition and a presentation of service innovation cases.

Samsung Service Technology Contest

Among them, the Repair Technology Competition is an item that evaluates whether a company has the expertise to quickly and accurately repair product failures in conditions similar to a real service environment.

The home appliances were evaluated with a focus on multi-technical expertise that can repair multiple products such as refrigerators, washing machines, and air conditioners. This is meant to reflect ‘customer trends that want to pair and use products with SmartThings and check out multiple products with a business travel service’.

Samsung Service Technology Contest

‘Service Innovation Presentation’ is a segment that researches and presents tools or techniques that can repair products efficiently. The adopted idea is applied to the actual service site and used to provide high-quality service to customers by increasing repair efficiency and work stability.

Samsung awarded Gold, silver, and bronze medals to 30 outstanding sportspersons in each event. The eight people with the highest scores were additionally awarded the Minister of Employment and Labor Award (4 people) and the Korea Federation of International Skill Competition Award (4 people).

Minister of Labor Award Winners: Nam Ulsan Center Lee Gyeong-ryul, B2B Uijeongbu Center Jeong Hee-seong, B2B Gangbuk Center Kim Se-hun, B2B Seoul Branch Shin Jin -woo

International Skills Olympic Competition Korea Association President Award Winners: Jeonju Center Park Beom-ju, Dongsuwon Center Yoon Yeon-tae, Seoanyang Center Bae Young-geun, Kyungin Technology Group Lee Jung-ryeol

Samsung Service Technology Contest

There could be many professions but writing about tech is something that I've chosen and it's what I've been doing. Besides this, I like sketching, roaming, and shopping. I am a casual person and like to taste different dishes and Chinese is my favourite.

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Samsung edges ahead of Apple in Q3 2024 smartphone market

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Samsung One UI

Samsung and Apple had neck-and-neck in the Q3 2024 smartphone market reports Canalys. The market research firm recently published its analysis for the quarter ended on September 30. The data shows an alarming situation for both Samsung and Apple.

Canalys reports that both Samsung and Apple secured 18% market share in Q3 2024. Xiaomi ranked third with a 14% market share in the same period. The Chinese firm grew 1% year-over-year, similar to Apple, while Samsung declined 3%.

Researchers note that it’s the highest market share Apple achieved against the leading firm in the third quarter. The company’s flagships were released in late September, with merely 3 days of sales have been counted in during the period.

The impact of the iPhone 16 series will be seen in the current quarter. iPhone 15 and other iPhone models managed to rank Apple second in a neck-to-neck fight with Samsung. The Korean tech giant declined from 21% in 2023 to 18% in 2024.

Samsung launched the Galaxy Z Fold 6 and Galaxy Z Flip 6 in July this year. The company’s flagship foldable phones just kept it away from getting beaten by Apple. The iPhone maker grew significantly in its unusual timeframe viz. Q3.

Xiaomi was a comfortable third place with 14% of the market. OPPO (9%) and vivo (9%) rounded out the top five. The top two positions are highly likely to be shuffled in the next report on the smartphone market in the fourth quarter of the year.

“Apple achieved its highest third-quarter volume to date and has never been closer to leading the global smartphone market in a Q3 than now,” Canalys analyst Runar Bjørhovde was quoted as saying.

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Google Play Store to add fixed header for easy app installations

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Google Play Store fixed Header feature

Google is testing a fixed header feature in the Play Store that will make installing apps easier. This feature will keep essential app details including the app icon, name, developer, average rating, and an Install button visible while users scroll.

At the moment, app listings can be quite long, filled with important information such as reviews and safety data on Play Store. While this helps users be informed about apps, it often means the Install button is far down the page. This long listing makes it hard for users to download the app by tapping on the Install button.

With the new fixed header, the Install button will always be within reach, no matter how much you scroll. This new feature has been spotted on Google Play Store v43.1.19, thanks to AsssembleDebug (via Android Authority).

The new code shows that the header will stick to the top of the screen. This will allow users to quickly install an app or choose to install it on devices.

By keeping the Install button visible at all times, Google aims to improve user experience and help developers who are advised to create detailed app descriptions.

The fixed header feature of Google Play Store will make it simpler for users to install apps with detailed information. As the Google Play Store continues to evolve, these changes make the app experience better for everyone.

Google App bringing back Material 3 design for bottom bar

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Samsung users stay loyal despite One UI 7.0 Beta delays

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One UI for all

As per official confirmation from Samsung, the Android 15-based One UI 7.0 Beta program has been delayed until late 2024. I wanted to see how the Samsung Galaxy phone owners feel about this wait.

As a writer and proud Samsung Galaxy device owner, I recently conducted a poll on X (previously known as Twitter) that sparked quite a conversation among the Team Galaxy: “Can you switch to another brand just because Samsung delayed the One UI 7.0 beta program?” The results were telling — over 75% of participants voted ‘No‘, indicating a strong brand loyalty that persists even in the current situation. The poll result shows that the delay hasn’t turned away the majority of Galaxy users.

Note: The poll was small but it proved the point that the Galaxy phone users are loyal despite the delayed One UI 7.0 beta program. Check the post below.

There’s a different poll by another X user, who asked a similar question, where a bigger audience participated. It also produced the almost same result. You can check the post below.

It proves that Team Galaxy is strong and loyal to the brand. For the reader, who is not aware of the current progress, Samsung was expected to release the One UI 7.0 beta program by end of the July 2024.

However, Samsung decided to delay this beta program, without any official reason for this decision. As per discussion in the tech community and social media groups, Samsung is working on the stability and the integration of new features, which has significantly changed its update timelines this year.

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