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Samsung and Servify collaborate to introduce Samsung Care+ in Saudi Arabia
Samsung Electronics and Servify, a global product lifecycle management platform, are collaborating to introduce the Samsung Care+ service in Saudi Arabia. This partnership will provide additional benefits like complete damage protection, certified repair service, and others to Galaxy customers in the country.
According to the information by BusinessWire, Samsung customers are increasing in Saudi Arabia. Canalys report says that from the year 2019 to 2021, the Korean smartphone maker has sold over 15 million Galaxy phones in the country. To the end, the company wants to deliver its best services and a superior ownership experience in this country as well.
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Samsung Care+:
Samsung Care+ is an extra coverage package for Samsung smartphones, PCs, laptops, tablets, home appliances, TVs, and monitors that goes beyond the manufacturer’s warranty. Customers can apply for up to two servings of physical or liquid injuries per year and up to four for the entire life of the program.
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In addition, there is no restriction on service requests due to mechanical malfunctions or defects unless they are covered by the manufacturer’s warranty. And, the service charges apply to all service requests.
Moving ahead, the Head of Samsung Saudi Arabia said that the company always looks forward to providing services that meet the quality of Galaxy products. Meanwhile, the new partnership with Servify emphasizes Samsung’s keenness to provide the best customer experience and the highest quality services that the brand has always been known for.
On the other side, the founder of Servify says they are thrilled to have partnered with Samsung bringing Samsung Care+ to the Kingdom of Saudi Arabia. Samsung and Servify’s ongoing partnership covers several regions including the US, Canada, Eastern Europe, UAE & other GCC countries, and India.
Samsung established an AI chip design-dedicated Advanced Processor Lab in Silicon Valley, US. Formerly known as the Advanced Institute of Technology, Samsung’s SAIT is said to have formed the new Lab to strengthen its AI chip R&D in the US.
BusinessKorea reports that the new Samsung Advanced Processor Lab to focus on developing next-gen AI semiconductor design assets in the US. The assets are said to be focused on the RISC-V area, which serves as a foundational design asset for semiconductor chip design.
Samsung’s initiative with RISC-V is interpreted as a move towards technological independence. Therefore, the company is expanding its R&D organization in Silicon Valley, aiming to enhance design capabilities to disrupt the market currently dominated by NVIDIA.
Amid the booming AI era, the market of advanced semiconductors is also expanding. Samsung has completed the development of its Mach-1 AI semiconductor and supplied prototypes to global firms including Korea’s Naver. The company has also started the development of Mach-2.
Under the CHIPS Act, Samsung received huge subsidies to boost investment in the US. It’s worth noting that the Biden govt awarded a 12% subsidy of Samsung’s total investment, which is significantly higher than Intel and TSMC’s subsidy.
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Samsung’s first 3nm Exynos 2500 chip could outpace Snapdragon 8 Gen 4 in power efficiency. Both chipsets will power the next-gen Galaxy flagships, scheduled for an early 2025 launch. Recent input suggests that Exynos is returning as a tough rival to Snapdragon.
The Exynos 2500 will be made on Samsung’s 2nd-gen 3nm process technology. The S24’s Exynos 2400 chipset impressed the industry with significant improvements over its predecessor. The company appears to be leveling up the game next year.
Thanks to the cutting-edge process node, Samsung’s next Exynos could finally surpass its Snapdragon counterpart in power efficiency. The company may utilize its advanced FOWLP in the Exynos 2500 to make it run at higher clock speeds at the same power consumption level.
Qualcomm is facing power efficiency concerns with its recent Snapdragon chips. Due to reduced efficiency, phone makers are forced to bring up to 5000mAh battery. Samsung apparently seized this opportunity to bring back its in-house Exynos back to the contest.
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Following Google, Meta, Apple and Microsoft, Samsung and Intel joined the race to develop next-gen AI processors. Aimed to lead AI semiconductor tech, both companies launched chips addressing NVIDIA GPU shortcomings, including price and performance per watt.
After completing the development of MACH-1, Samsung has recently started working on MACH-2. The company has also supplied MACH-1 prototypes to major IT firms in South Korea (Naver) and other parts of the world to gather feedback for MACH-2 development.
Intel launched its latest AI semiconductor – Gaudi 3, collaborating with Naver. The company aims to counter NVIDIA GPU drawbacks, particularly in price and performance per watt. Notably, Intel’s Gaudi 3 offers over 40% better power efficiency than NVIDIA GPUs.
Tech giants launching AI chips also prioritize energy efficiency. Google Cloud’s TPU “v5p” is 60% more energy-efficient than similar hardware, with a performance of 459 TFlops. Samsung also prioritizes power efficiency in MACH-1 and MACH-2 development.
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