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Samsung One UI 5.0 Bugs, Issues and Fixes [Android 13]



Samsung One UI 5.0 Beta Bugs and Issues

Samsung One UI 5.0 Bugs and Issues will be mentioned here on a regular basis as soon as any new emerges. Aside from details of bugs and issues, we will try to provide fixes and temporary solutions, so you can continue using your Samsung phone seamlessly.

Rolling back to the stable One UI 4.1 is the perfect way to get rid of all the bugs and issues haunting the One UI 5.0 Beta version, however, you will no longer able to experience the new Samsung Android 13 features. Meanwhile, you can help Samsung to fix the One UI 5.0 problems by giving the feedback through Members app.

Samsung One UI 5.0 Bugs and Issues

samsung one ui 5.0 beta bugs and issues

How to report errors of One UI 5.0 Beta

After installing the Android 13-based One UI 5.0 Beta software, you should share your feedback on a regular basis which helps the company to bring stability to the firmware. To do you, simply, open the Samsung Members app, and select “Beta feedback > Send feedback”.

List: Samsung apps got Android 13 One UI 5.0 support

Bugs, Issues, Acknowledgements, Fixes

  • Camera Cutout feature is not working [Updated: Sep 19]

After installing the One UI 5.0 beta update on the Galaxy S22 Ultra smartphone, a new bug has been noted i.e. the camera cutout feature is not working even after turning on the hide option. It means that the camera cutout area is not covered by the black bar. Read more


  • Reminders app crashing on long sound [Updated: Sep. 16]

Samsung consumer owning a Galaxy S22 series phone reported having issues with Reminders app on the One UI 5.0 Beta. The user reported that the Reminders app crashes every time when it plays a long sound, while clearing the app’s data and cache don’t fix the issue.


  • Samsung releases second One UI 5.0 Beta [Updated: Aug. 26]

With One UI 5.0 Beta 2, Samsung’s providing fixes for different kinds of bugs and issues that have been reported by the Galaxy S22, S22 Plus and S22 Ultra users. We are mentioning the complete changelog below, so you can have a better idea over the recent development.

  • Added Bixby Routine Life Style Mode
  • Fixed the issue that occurs sometimes on the HOME screen
  • Fixed the issue that cannot be automatically rotated sometimes
  • Modified SPen’s breakdown
  • Fixed the issues that does not operate copying/forwarding in the Samsung, Message app
  • Fixed the issue for shared link sometimes
  • Fixed the issue that appears to be empty on the quick panel notification window
  • Fixed the issue that cannot be unlocked by lock screens/patterns
  • Fixed the issue that cut off during screen capture
  • Fixed the issue that does not operate power saving mode
  • Fixed the issue that an app media player on the lock screen is not displayed
  • Adjustment of touch sensitivity
  • Fixed the problems related to Bixby Routine


  • Google Clock working abnormally [Updated: Aug. 15]

Some users are having issues while using the Google Clock app on One UI 5.0 Beta firmware. The app’s some functionalities are not working due to lack of certification, which includes auto-screen wake while ringing alarm.


  • Call Screen is not available in the US [Updated: Aug. 09]

Samsung One UI 5.0 changelog mentions the Call Screen feature, which is available for Google Pixel smartphones as well, however, it’s not activated for US consumers. Read more


  • Good Lock not working [Updated: Aug. 09]

Good Lock is an app that works under the One UI ecosystem, the Android 13-based One UI 5.0 Beta doesn’t support the customization suite because of compatibility issues with the new operating system. Read more here


  • RCS Messaging is broken in Beta 1 [Updated: Aug. 09]

Some Galaxy S22 series consumers reported having issues while using the RCS Messaging feature in the United States. Samsung moderator provided a way to quickly fix the error, check you can check below:

    • Turn off the device.
    • Press and hold the Volume Up key and the Side key.
    • When the Android logo displays, release both keys.
    • An ‘Installing system update’ message may show briefly before the Android Recovery menu options appear.
    • Press the Volume down key several times to highlight the Wipe cache partition.
    • Press Side key to select.
    • Press the Volume down key to highlight Yes, then press the Side key to select.
    • When the process is complete, Reboot system now is highlighted.
    • Press the Side key to restart the device.


  • Android System Intelligence [Updated: Aug. 09]

Android System Intelligence is a system component that powers intelligent features across Android, whilst keeping your data private such as Live Caption, Screen Attention, App Predictions, and Smart text selection. Users reported that they are no longer able to install the Android System Intelligence app.


  • One UI Home app crashing [Updated: Aug. 09]

In case Samsung’s stock launcher app – One UI Home keeps crashing after the Android 13-based One UI 5.0 Beta installation, you can fix it through the steps following below:

    • To fix the One UI Home keeps crashing, or force closing issue on the One UI 5 Beta, just head towards the system Settings > Applications. Now, click the Sort icon on the right side of the app list and select the One UI Home app.
    • Now, open the storage options of One UI Home and delete the app data and cache. Similarly, delete the cache of the Samsung Experience Service app & System UI, if it exists as well as clean the cache data through recovery mode.


  • One UI 5.0 removed a Quick Settings toggle [Updated: Aug. 09]

When the user swipes down from the homescreen once, the One UI 4.1 shows 6 Quick Settings toggle, while, there are just 5 toggles in the One UI 5.0 Beta.


  • Samsung Pay, Google Pay not working [Updated: Aug. 05]

Before installing the One UI 5.0 Beta, keep in mind that after this beta update, contactless payments like Samsung Pay and Google Pay may stop working as well as some functions of third-party apps may also be unavailable. Read more here


  • Notification problem [via RPRNA]

Samsung’s new One UI 5.0 software is showing the notifications with a short delay, as reported by consumers. Moreover, some users also reported that the Notification panel doesn’t appear for any app, however, it’s just an occasional problem, not regular.


  • Recents [via RPRNA]

Usually, we use our phone in Portrait orientation, and even some of us restrict auto screen orientation, however, the One UI 5.0 Beta update seems to be forcing users to check Recent Apps only in landscape mode.


  • Battery Drain [via RPRNA]

Beta software unquestionably brings some bugs and issues, in which battery draining is the most common, and the same was reported by One UI 5.0 Beta testers. Hoping, the company will fix it on a priority basis.


  • Google Drive [via RPRNA]

Google Drive is a Google Workspace app that offers you up to 15GB of cloud storage for free. It is one of the most used apps by users, which is also got affected by One UI 5.0. Some Google Drive users reportedly facing issues when uploading files like videos and images on the platform even with high internet speed.

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.


Samsung offers solution for One UI 6.1 Gallery video playback issue



One UI 6.1 Samsung Gallery issue

Samsung Galaxy users have reported a playback issue with video editing using the Gallery app after installing the One UI 6.1 update on their devices. It’s causing inconvenience for Galaxy users and disrupting the usability of edited videos on their devices.

The Korean Tech giant is aware of the playback issue with Samsung Gallery videos on One UI 6.1 devices and is planning to release a software update to fix it. Additionally, a company moderator has provided the reason behind its occurrence.

He has mentioned that the issue specifically occurs when videos shot with the ‘Auto FPS’ feature enabled in the Camera app may stutter or cut out during playback after editing.

To resolve this problem, Samsung recommends disabling the ‘Auto FPS’ feature in your Camera settings. This ensures that videos shot without the ‘Auto FPS’ setting will play smoothly even after being edited in the Gallery app.

To deactivate this feature, you just need to open the Camera app >> tap the settings icon located at the top left corner of the screen >> inside the settings menu, find the ‘Auto FPS’ option >> switch it to ‘Off’.

Samsung is also planning to release a fix with a new software update. Users are encouraged to install this update promptly when prompted on their devices.

You can check the update by going to the Settings app on your Galaxy device >> Scrolling down and selecting ‘Software Update >> Tapping the ‘Download and Install’ option.

By following these steps, Galaxy users can ensure a smoother experience when editing and playing back videos on their devices.

One UI 6.1 Samsung Gallery issue

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Update Samsung Bixby app now to resolve brief responses issue



Samsung Bixby issues

Are you experiencing issues with Bixby on your Samsung Galaxy device? If yes, you are not alone, as several Galaxy users have reported issues with Bixby such as it responding briefly and then ending immediately. This issue could be due to outdated software and its related language pack.

Samsung has acknowledged this issue where Bixby suddenly stops responding. In addition, a Samsung community moderator has shared a solution for this issue.

The moderator suggests keeping both the Bixby app and its voice recognition language pack updated for smooth operation and error-free performance. If you are using an older version of Bixby, update it immediately to version or later to address various issues.

Users can easily update the Bixby app through Galaxy Store, the steps given below.

  • Open the Galaxy Store app on your Samsung device.
  • Search for “Bixby” in the app’s search bar and hit enter.
  • Select the Bixby app from the search results to view its details.
  • If there’s an update available, you’ll see an option to update the app. Tap on it and follow any instructions to complete the update.

By following these steps to update the app through the Galaxy Store, you can ensure the smooth functioning of your Samsung Galaxy’s Assistant. Make sure that you also update the language pack used for voice recognition along with the Bixby app.

Samsung Bixby issues

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Samsung offers temporary solution for Internet screen adjustment issue



Samsung Internet Keyboard adjustment issue

Samsung recently released a new update for Galaxy devices with version Users are facing some issues after installing this update.

Users have reported that the screen does not adjust properly when the keyboard is active, often hiding important information. Specifically, this issue occurs when the ‘Hide status bar’ feature is enabled.

Samsung is aware of this issue and is actively working on app updates to comprehensively resolve this issue. At the same time, a community moderator has suggested a solution to temporarily resolve this issue.

To resolve this issue, the ‘Hide status bar’ setting within the Samsung Internet app needs to be disabled. For that, you just need to follow a few easy steps:

  • Visit the Samsung Internet app on your Galaxy smartphone
  • Click on the More icon located at the bottom bar.
  • Now, tap on the Settings.
  • Locate the Layout and Menus option and tap on it.
  • Here you can see the Hide Status Bar option, tap the toggle to turn it off.

After following these steps, this issue will be resolved to some extent. Moreover, Samsung assures users that an upcoming app update will further address this issue. The company aims to enhance the overall usability and functionality of the Samsung Internet experience.

Users are encouraged to update their Samsung Internet app to the latest version via the Galaxy Store and stay tuned for new updates.

Samsung Internet Keyboard adjustment issue

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