Samsung One UI 5.0 Bugs and Issues will be mentioned here on a regular basis as soon as any new emerges. Aside from details of bugs and issues, we will try to provide fixes and temporary solutions, so you can continue using your Samsung phone seamlessly.
Rolling back to the stable One UI 4.1 is the perfect way to get rid of all the bugs and issues haunting the One UI 5.0 Beta version, however, you will no longer able to experience the new Samsung Android 13 features. Meanwhile, you can help Samsung to fix the One UI 5.0 problems by giving the feedback through Members app.
Samsung One UI 5.0 Bugs and Issues
- GPay, Samsung Pay not working – More details
- Good Lock unplugged – More details
- Google Clock working abnormally – More details
- Call Screen not active in the US – More details
- A Quick Settings toggle removed – More details
- Reminders app crashing – Report
- Camera Cutout feature not working – More details
How to report errors of One UI 5.0 Beta
After installing the Android 13-based One UI 5.0 Beta software, you should share your feedback on a regular basis which helps the company to bring stability to the firmware. To do you, simply, open the Samsung Members app, and select “Beta feedback > Send feedback”.
List: Samsung apps got Android 13 One UI 5.0 support
- Blockchain Wallet
- One Hand Operation +
- Samsung My Files
- Samsung Air Command
- Samsung Multi Connectivity
- One UI Home
- Samsung Members
- Samsung Camera
- Samsung Media and devices
- Samsung Edge Panels
Bugs, Issues, Acknowledgements, Fixes
- Camera Cutout feature is not working [Updated: Sep 19]
After installing the One UI 5.0 beta update on the Galaxy S22 Ultra smartphone, a new bug has been noted i.e. the camera cutout feature is not working even after turning on the hide option. It means that the camera cutout area is not covered by the black bar. Read more
- Reminders app crashing on long sound [Updated: Sep. 16]
Samsung consumer owning a Galaxy S22 series phone reported having issues with Reminders app on the One UI 5.0 Beta. The user reported that the Reminders app crashes every time when it plays a long sound, while clearing the app’s data and cache don’t fix the issue.
- Samsung releases second One UI 5.0 Beta [Updated: Aug. 26]
With One UI 5.0 Beta 2, Samsung’s providing fixes for different kinds of bugs and issues that have been reported by the Galaxy S22, S22 Plus and S22 Ultra users. We are mentioning the complete changelog below, so you can have a better idea over the recent development.
- Added Bixby Routine Life Style Mode
- Fixed the issue that occurs sometimes on the HOME screen
- Fixed the issue that cannot be automatically rotated sometimes
- Modified SPen’s breakdown
- Fixed the issues that does not operate copying/forwarding in the Samsung, Message app
- Fixed the issue for shared link sometimes
- Fixed the issue that appears to be empty on the quick panel notification window
- Fixed the issue that cannot be unlocked by lock screens/patterns
- Fixed the issue that cut off during screen capture
- Fixed the issue that does not operate power saving mode
- Fixed the issue that an app media player on the lock screen is not displayed
- Adjustment of touch sensitivity
- Fixed the problems related to Bixby Routine
- Google Clock working abnormally [Updated: Aug. 15]
Some users are having issues while using the Google Clock app on One UI 5.0 Beta firmware. The app’s some functionalities are not working due to lack of certification, which includes auto-screen wake while ringing alarm.
- Call Screen is not available in the US [Updated: Aug. 09]
Samsung One UI 5.0 changelog mentions the Call Screen feature, which is available for Google Pixel smartphones as well, however, it’s not activated for US consumers. Read more
- Good Lock not working [Updated: Aug. 09]
Good Lock is an app that works under the One UI ecosystem, the Android 13-based One UI 5.0 Beta doesn’t support the customization suite because of compatibility issues with the new operating system. Read more here
- RCS Messaging is broken in Beta 1 [Updated: Aug. 09]
Some Galaxy S22 series consumers reported having issues while using the RCS Messaging feature in the United States. Samsung moderator provided a way to quickly fix the error, check you can check below:
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An ‘Installing system update’ message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight the Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
- Android System Intelligence [Updated: Aug. 09]
Android System Intelligence is a system component that powers intelligent features across Android, whilst keeping your data private such as Live Caption, Screen Attention, App Predictions, and Smart text selection. Users reported that they are no longer able to install the Android System Intelligence app.
- One UI Home app crashing [Updated: Aug. 09]
In case Samsung’s stock launcher app – One UI Home keeps crashing after the Android 13-based One UI 5.0 Beta installation, you can fix it through the steps following below:
- To fix the One UI Home keeps crashing, or force closing issue on the One UI 5 Beta, just head towards the system Settings > Applications. Now, click the Sort icon on the right side of the app list and select the One UI Home app.
- Now, open the storage options of One UI Home and delete the app data and cache. Similarly, delete the cache of the Samsung Experience Service app & System UI, if it exists as well as clean the cache data through recovery mode.
- One UI 5.0 removed a Quick Settings toggle [Updated: Aug. 09]
When the user swipes down from the homescreen once, the One UI 4.1 shows 6 Quick Settings toggle, while, there are just 5 toggles in the One UI 5.0 Beta.
- Samsung Pay, Google Pay not working [Updated: Aug. 05]
Before installing the One UI 5.0 Beta, keep in mind that after this beta update, contactless payments like Samsung Pay and Google Pay may stop working as well as some functions of third-party apps may also be unavailable. Read more here
- Notification problem [via RPRNA]
Samsung’s new One UI 5.0 software is showing the notifications with a short delay, as reported by consumers. Moreover, some users also reported that the Notification panel doesn’t appear for any app, however, it’s just an occasional problem, not regular.
- Recents [via RPRNA]
Usually, we use our phone in Portrait orientation, and even some of us restrict auto screen orientation, however, the One UI 5.0 Beta update seems to be forcing users to check Recent Apps only in landscape mode.
- Battery Drain [via RPRNA]
Beta software unquestionably brings some bugs and issues, in which battery draining is the most common, and the same was reported by One UI 5.0 Beta testers. Hoping, the company will fix it on a priority basis.
- Google Drive [via RPRNA]
Google Drive is a Google Workspace app that offers you up to 15GB of cloud storage for free. It is one of the most used apps by users, which is also got affected by One UI 5.0. Some Google Drive users reportedly facing issues when uploading files like videos and images on the platform even with high internet speed.
Here’s how you can fix ‘screen blackening’ issue in Samsung One UI 5.0 Beta
Samsung has recently released the third and second One UI 5.0 Beta builds to the Galaxy S22 and Galaxy S21 series smartphones, respectively. The company has now published a notice acknowledging the screen blackening problem in safe mode, spotted in latest One UI 5.0 Beta, alongside fixes for the issue.
According to the One UI Beta manager, there is a common problem spotted in the One UI 5.0 Beta firmware, which occurs screen blackening in case of sleep mode is activated. Moreover, the sleep mode is automatically activated if Beta participants access the clock sleep time.
The Beta operations manager pointed out that the sleep mode is getting activated on Galaxy devices running the One UI 5.0 Beta per se. Due to a functional bug, it occurs a screen blacking problem, making the smartphone not usable for some time.
How to fix Screen blackening:
In case you are also having similar issues on your Galaxy S22 or Galaxy S21 series phone, here is a quick tip so that you can get rid of the problem. To fix the issue, you need to press and hold the Volume down + Power key together for around 7 seconds so your Galaxy phone gets rebooted.
Once done, you should be able to access your phone to find and turn off the sleep mode from Settings. Now, access system Settings, tap the newly added Modes tab where you can see the Sleep as the first option, and tap on it as well.
Simply, press the button Turn off to disable Sleep mode, and prevent auto enable function. To do so, you need to tap the button entitled Turn on automatically, where you can get two options including sleep schedule and detected activity. Just turn off both options!
This procedure will surely fix your Galaxy smartphone’s screen blackening issue, while, you are required to send an error log immediately after facing the issue so the company can work on faulty areas and fix them with further One UI 5.0 Beta updates.
Stable One UI 5.0 update
Next month, Samsung will unveil the new One UI 5.0 version at the Developer Conference. And we are dreaming that the company will start pushing the Stable Android 13 update to the Galaxy S22 series devices sometime in mid to late October.
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I can’t change the Wallpaper after installing One UI 5.0 Beta 3, it’s crashing
Along with this, the company has come up with a new Wallpapers section featuring device-specific wallpapers in the Featured tab, Gallery, Graphical, Colors, etc. That’s not enough because this beta update has brought some new issues along with issue fixes.
After installing the One UI 5 Beta 3 update on Samsung Galaxy S22 Ultra, it has been noted that the Wallpaper app is not working properly. You are not able to set any wallpaper after this update because the app is crashing.
When you open in Wallpaper and Style section, you can see that all options including preview, color palette, and Dark mode are working properly but only after opening the “Browse my wallpaper” option the app is crashing. If it doesn’t crash after opening the section, it will crash when selecting any wallpaper from Featured, Gallery, Colors, Graphical, and more.
Samsung’s One UI 5.0 Beta 3 brings many new wallpapers but you are not able to set them on the home or lock screen of your smartphone. As of now, this issue has been found in the Galaxy S22 Ultra smartphones, there is a possibility that the Galaxy S22 and Galaxy S22 Plus smartphones may also have this issue as they have also received the One UI 5 beta 3 update.
It is for sure that this Wallpaper crashing issue has come in Samsung Galaxy S22 only after the release of the One UI 5.0 Beta 3 update. Recently Samsung released a new update for the Wallpaper and style app with version 2.1.18. The version working on Galaxy S22 Ultra is the same and maybe, the issue has been coming since this version.
The expectation is that Samsung will soon fix the One UI 5 Wallpaper crashing issue by releasing the next beta update or can fix it by bringing an update to the wallpaper and style. However, there is no official information yet.
If you are also facing this issue in your Galaxy S22 series smartphone, then we can tell us through social media.
Galaxy S20 auto restart issue fix update coming soon
Some Samsung Galaxy S20, S20 Plus, and S20 Ultra smartphone users reported having an auto restart issue, which occurs occasionally. Regarding this, a Galaxy S20 series user reached Samsung support and shared his concern alongside demanding a fix for the issue.
Going ahead, Samsung support acknowledged the issue and promised that the next firmware update will fix the Galaxy S20 auto restart issue. Alongside this, users are recommended to be on the latest software version available for the Galaxy S20 series devices.
According to the user’s report, the Galaxy S20 smartphone automatically restarts twice a day. The issue continues occurring auto reboots even when the charger is plugged in. As the issue is directly related to the usability of mobile phones, consumers want fix OTA for it as soon as possible.
This month, the Galaxy S20 series will receive the September 2022 security patch update. Therefore, we can expect that the Korean tech giant might include fixes for system bugs that are causing auto restart on the Galaxy S20 series devices.
Are you also facing auto restart issue on your S20? Let us know through social media…