Issues
Samsung One UI 5.0 Bugs, Issues and Fixes [Android 13]
Samsung One UI 5.0 Bugs and Issues will be mentioned here on a regular basis as soon as any new emerges. Aside from details of bugs and issues, we will try to provide fixes and temporary solutions, so you can continue using your Samsung phone seamlessly.
Rolling back to the stable One UI 4.1 is the perfect way to get rid of all the bugs and issues haunting the One UI 5.0 Beta version, however, you will no longer able to experience the new Samsung Android 13 features. Meanwhile, you can help Samsung to fix the One UI 5.0 problems by giving the feedback through Members app.
Samsung One UI 5.0 Bugs and Issues
- GPay, Samsung Pay not working – More details
- Good Lock unplugged – More details
- Google Clock working abnormally – More details
- Call Screen not active in the US – More details
- A Quick Settings toggle removed – More details
- Reminders app crashing – Report
- Camera Cutout feature not working – More details
How to report errors of One UI 5.0 Beta
After installing the Android 13-based One UI 5.0 Beta software, you should share your feedback on a regular basis which helps the company to bring stability to the firmware. To do you, simply, open the Samsung Members app, and select “Beta feedback > Send feedback”.
List: Samsung apps got Android 13 One UI 5.0 support
- Blockchain Wallet
- One Hand Operation +
- Settings
- Samsung My Files
- Samsung Air Command
- Samsung Multi Connectivity
- One UI Home
- Samsung Members
- Samsung Camera
- Samsung Media and devices
- Samsung Edge Panels
Bugs, Issues, Acknowledgements, Fixes
- Camera Cutout feature is not working [Updated: Sep 19]
After installing the One UI 5.0 beta update on the Galaxy S22 Ultra smartphone, a new bug has been noted i.e. the camera cutout feature is not working even after turning on the hide option. It means that the camera cutout area is not covered by the black bar. Read more
- Reminders app crashing on long sound [Updated: Sep. 16]
Samsung consumer owning a Galaxy S22 series phone reported having issues with Reminders app on the One UI 5.0 Beta. The user reported that the Reminders app crashes every time when it plays a long sound, while clearing the app’s data and cache don’t fix the issue.
- Samsung releases second One UI 5.0 Beta [Updated: Aug. 26]
With One UI 5.0 Beta 2, Samsung’s providing fixes for different kinds of bugs and issues that have been reported by the Galaxy S22, S22 Plus and S22 Ultra users. We are mentioning the complete changelog below, so you can have a better idea over the recent development.
- Added Bixby Routine Life Style Mode
- Fixed the issue that occurs sometimes on the HOME screen
- Fixed the issue that cannot be automatically rotated sometimes
- Modified SPen’s breakdown
- Fixed the issues that does not operate copying/forwarding in the Samsung, Message app
- Fixed the issue for shared link sometimes
- Fixed the issue that appears to be empty on the quick panel notification window
- Fixed the issue that cannot be unlocked by lock screens/patterns
- Fixed the issue that cut off during screen capture
- Fixed the issue that does not operate power saving mode
- Fixed the issue that an app media player on the lock screen is not displayed
- Adjustment of touch sensitivity
- Fixed the problems related to Bixby Routine
- Google Clock working abnormally [Updated: Aug. 15]
Some users are having issues while using the Google Clock app on One UI 5.0 Beta firmware. The app’s some functionalities are not working due to lack of certification, which includes auto-screen wake while ringing alarm.
- Call Screen is not available in the US [Updated: Aug. 09]
Samsung One UI 5.0 changelog mentions the Call Screen feature, which is available for Google Pixel smartphones as well, however, it’s not activated for US consumers. Read more
- Good Lock not working [Updated: Aug. 09]
Good Lock is an app that works under the One UI ecosystem, the Android 13-based One UI 5.0 Beta doesn’t support the customization suite because of compatibility issues with the new operating system. Read more here
- RCS Messaging is broken in Beta 1 [Updated: Aug. 09]
Some Galaxy S22 series consumers reported having issues while using the RCS Messaging feature in the United States. Samsung moderator provided a way to quickly fix the error, check you can check below:
-
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An ‘Installing system update’ message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight the Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
- Android System Intelligence [Updated: Aug. 09]
Android System Intelligence is a system component that powers intelligent features across Android, whilst keeping your data private such as Live Caption, Screen Attention, App Predictions, and Smart text selection. Users reported that they are no longer able to install the Android System Intelligence app.
- One UI Home app crashing [Updated: Aug. 09]
In case Samsung’s stock launcher app – One UI Home keeps crashing after the Android 13-based One UI 5.0 Beta installation, you can fix it through the steps following below:
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- To fix the One UI Home keeps crashing, or force closing issue on the One UI 5 Beta, just head towards the system Settings > Applications. Now, click the Sort icon on the right side of the app list and select the One UI Home app.
- Now, open the storage options of One UI Home and delete the app data and cache. Similarly, delete the cache of the Samsung Experience Service app & System UI, if it exists as well as clean the cache data through recovery mode.
- One UI 5.0 removed a Quick Settings toggle [Updated: Aug. 09]
When the user swipes down from the homescreen once, the One UI 4.1 shows 6 Quick Settings toggle, while, there are just 5 toggles in the One UI 5.0 Beta.
- Samsung Pay, Google Pay not working [Updated: Aug. 05]
Before installing the One UI 5.0 Beta, keep in mind that after this beta update, contactless payments like Samsung Pay and Google Pay may stop working as well as some functions of third-party apps may also be unavailable. Read more here
- Notification problem [via RPRNA]
Samsung’s new One UI 5.0 software is showing the notifications with a short delay, as reported by consumers. Moreover, some users also reported that the Notification panel doesn’t appear for any app, however, it’s just an occasional problem, not regular.
- Recents [via RPRNA]
Usually, we use our phone in Portrait orientation, and even some of us restrict auto screen orientation, however, the One UI 5.0 Beta update seems to be forcing users to check Recent Apps only in landscape mode.
- Battery Drain [via RPRNA]
Beta software unquestionably brings some bugs and issues, in which battery draining is the most common, and the same was reported by One UI 5.0 Beta testers. Hoping, the company will fix it on a priority basis.
- Google Drive [via RPRNA]
Google Drive is a Google Workspace app that offers you up to 15GB of cloud storage for free. It is one of the most used apps by users, which is also got affected by One UI 5.0. Some Google Drive users reportedly facing issues when uploading files like videos and images on the platform even with high internet speed.
Android Auto app lets users use apps and read messages while keeping their hands on the wheel. It offers a useful feature of having incoming messages read out loud. However, some users have recently noticed an issue where WhatsApp messages are being read with an unexpected “oh” added to the end.
Several Android Auto users have reported that when WhatsApp messages are read aloud, an extra “oh” is added at the end. This “oh” doesn’t appear in the original message at all, which makes it seem like a random glitch. Many people have shared their experiences on Reddit, describing the same issue.
While the exact cause of this bug is still unclear, it seems to be connected to Google Assistant, which reads the messages aloud in Android Auto. The strange part is that this issue only happens with WhatsApp only, other messaging apps don’t seem to be affected.
This weird bug doesn’t have any functional impact on Android Auto or WhatsApp, it’s just a bit confusing and funny too. At the moment, there’s no word on when a fix will be available, but it’s something many users hope will be addressed in a future update.
If you’re using Android Auto, have you encountered this strange bug, or are you one of the lucky ones who hasn’t been affected? Stay tuned with us for more updates.
WhatsApp now allows you to add custom message to forwarded content
Some Samsung users have reported an issue where text in photos appears with a shadow when viewed in the Gallery app. This issue makes it harder to read or view certain images clearly. It is mainly affecting Galaxy Z Fold Special Edition users.
Notably, this text shadow issue occurs on Samsung devices when the Super HDR (High Dynamic Range) feature is enabled, particularly with high-resolution images (50MP/200MP) containing text on bright backgrounds.
Samsung has acknowledged the issue and identified the cause of it, which is related to the Super HDR setting. Fortunately, there is an easy way to temporarily fix the issue while waiting for a permanent fix.
For that, you just need to disable Super HDR mode. Just open the Gallery app >> tap on the More icon at the bottom right >> go to Settings >> turn off the Super HDR option.
Moreover, Samsung is also working on a software update to fix this issue permanently. Once the update is available, the issue should be resolved, and you will be able to re-enable Super HDR without experiencing text display issues.
To check the update, open Settings >> Software Update >> Download and Install option. Keep an eye out for the software update notification, and make sure to install it as soon as it becomes available.
Several Galaxy users having issues finding food in the Samsung Health app, especially when the language and region settings on their phone don’t match the app’s settings. This makes it difficult to search for the right food items in the app.
The issue is that food search results in Samsung Health are not always aligned with the language and region settings on your phone. As a result, users are struggling to find accurate food listings when they search for meals or snacks in the app. This can be frustrating, especially if you rely on the app for tracking your diet and nutrition.
Fortunately, Samsung has acknowledged this Health app issue and is releasing an update to improve the food search feature. According to the community moderator, the fresh update will ensure that the app properly aligns with your phone’s language and region settings to make it easier to search for food and track meals accurately.
To fix this, simply update the Samsung Health app to the latest version. For that, you just need to follow a few steps:
- On Galaxy devices, open the Galaxy Store app.
- Search for ‘Samsung Health in the search bar to find the app.
- If an update is available, tap Update to download the latest version.
Once you update the app, you should find food search results to be more accurate and aligned with your phone’s settings. This update will make it easier to track your meals and reach your health goals. So, update your app now to enjoy a better food search experience in Samsung Health.