Samsung One UI 5.0 Bugs and Issues will be mentioned here on a regular basis as soon as any new emerges. Aside from details of bugs and issues, we will try to provide fixes and temporary solutions, so you can continue using your Samsung phone seamlessly.
Rolling back to the stable One UI 4.1 is the perfect way to get rid of all the bugs and issues haunting the One UI 5.0 Beta version, however, you will no longer able to experience the new Samsung Android 13 features. Meanwhile, you can help Samsung to fix the One UI 5.0 problems by giving the feedback through Members app.
Samsung One UI 5.0 Bugs and Issues
- GPay, Samsung Pay not working – More details
- Good Lock unplugged – More details
- Google Clock working abnormally – More details
- Call Screen not active in the US – More details
- A Quick Settings toggle removed – More details
- Reminders app crashing – Report
- Camera Cutout feature not working – More details
How to report errors of One UI 5.0 Beta
After installing the Android 13-based One UI 5.0 Beta software, you should share your feedback on a regular basis which helps the company to bring stability to the firmware. To do you, simply, open the Samsung Members app, and select “Beta feedback > Send feedback”.
List: Samsung apps got Android 13 One UI 5.0 support
- Blockchain Wallet
- One Hand Operation +
- Samsung My Files
- Samsung Air Command
- Samsung Multi Connectivity
- One UI Home
- Samsung Members
- Samsung Camera
- Samsung Media and devices
- Samsung Edge Panels
Bugs, Issues, Acknowledgements, Fixes
- Camera Cutout feature is not working [Updated: Sep 19]
After installing the One UI 5.0 beta update on the Galaxy S22 Ultra smartphone, a new bug has been noted i.e. the camera cutout feature is not working even after turning on the hide option. It means that the camera cutout area is not covered by the black bar. Read more
- Reminders app crashing on long sound [Updated: Sep. 16]
Samsung consumer owning a Galaxy S22 series phone reported having issues with Reminders app on the One UI 5.0 Beta. The user reported that the Reminders app crashes every time when it plays a long sound, while clearing the app’s data and cache don’t fix the issue.
- Samsung releases second One UI 5.0 Beta [Updated: Aug. 26]
With One UI 5.0 Beta 2, Samsung’s providing fixes for different kinds of bugs and issues that have been reported by the Galaxy S22, S22 Plus and S22 Ultra users. We are mentioning the complete changelog below, so you can have a better idea over the recent development.
- Added Bixby Routine Life Style Mode
- Fixed the issue that occurs sometimes on the HOME screen
- Fixed the issue that cannot be automatically rotated sometimes
- Modified SPen’s breakdown
- Fixed the issues that does not operate copying/forwarding in the Samsung, Message app
- Fixed the issue for shared link sometimes
- Fixed the issue that appears to be empty on the quick panel notification window
- Fixed the issue that cannot be unlocked by lock screens/patterns
- Fixed the issue that cut off during screen capture
- Fixed the issue that does not operate power saving mode
- Fixed the issue that an app media player on the lock screen is not displayed
- Adjustment of touch sensitivity
- Fixed the problems related to Bixby Routine
- Google Clock working abnormally [Updated: Aug. 15]
Some users are having issues while using the Google Clock app on One UI 5.0 Beta firmware. The app’s some functionalities are not working due to lack of certification, which includes auto-screen wake while ringing alarm.
- Call Screen is not available in the US [Updated: Aug. 09]
Samsung One UI 5.0 changelog mentions the Call Screen feature, which is available for Google Pixel smartphones as well, however, it’s not activated for US consumers. Read more
- Good Lock not working [Updated: Aug. 09]
Good Lock is an app that works under the One UI ecosystem, the Android 13-based One UI 5.0 Beta doesn’t support the customization suite because of compatibility issues with the new operating system. Read more here
- RCS Messaging is broken in Beta 1 [Updated: Aug. 09]
Some Galaxy S22 series consumers reported having issues while using the RCS Messaging feature in the United States. Samsung moderator provided a way to quickly fix the error, check you can check below:
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An ‘Installing system update’ message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight the Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
- Android System Intelligence [Updated: Aug. 09]
Android System Intelligence is a system component that powers intelligent features across Android, whilst keeping your data private such as Live Caption, Screen Attention, App Predictions, and Smart text selection. Users reported that they are no longer able to install the Android System Intelligence app.
- One UI Home app crashing [Updated: Aug. 09]
In case Samsung’s stock launcher app – One UI Home keeps crashing after the Android 13-based One UI 5.0 Beta installation, you can fix it through the steps following below:
- To fix the One UI Home keeps crashing, or force closing issue on the One UI 5 Beta, just head towards the system Settings > Applications. Now, click the Sort icon on the right side of the app list and select the One UI Home app.
- Now, open the storage options of One UI Home and delete the app data and cache. Similarly, delete the cache of the Samsung Experience Service app & System UI, if it exists as well as clean the cache data through recovery mode.
- One UI 5.0 removed a Quick Settings toggle [Updated: Aug. 09]
When the user swipes down from the homescreen once, the One UI 4.1 shows 6 Quick Settings toggle, while, there are just 5 toggles in the One UI 5.0 Beta.
- Samsung Pay, Google Pay not working [Updated: Aug. 05]
Before installing the One UI 5.0 Beta, keep in mind that after this beta update, contactless payments like Samsung Pay and Google Pay may stop working as well as some functions of third-party apps may also be unavailable. Read more here
- Notification problem [via RPRNA]
Samsung’s new One UI 5.0 software is showing the notifications with a short delay, as reported by consumers. Moreover, some users also reported that the Notification panel doesn’t appear for any app, however, it’s just an occasional problem, not regular.
- Recents [via RPRNA]
Usually, we use our phone in Portrait orientation, and even some of us restrict auto screen orientation, however, the One UI 5.0 Beta update seems to be forcing users to check Recent Apps only in landscape mode.
- Battery Drain [via RPRNA]
Beta software unquestionably brings some bugs and issues, in which battery draining is the most common, and the same was reported by One UI 5.0 Beta testers. Hoping, the company will fix it on a priority basis.
- Google Drive [via RPRNA]
Google Drive is a Google Workspace app that offers you up to 15GB of cloud storage for free. It is one of the most used apps by users, which is also got affected by One UI 5.0. Some Google Drive users reportedly facing issues when uploading files like videos and images on the platform even with high internet speed.
Here’s how to fix screen capture issue on your Samsung device
Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
How to fix black screen issue on Samsung Galaxy devices
Some users of Samsung Galaxy smartphones have reported a problem with the lock screen, where the screen turns black and only the top indicator bar and bottom navigation bar are visible. This happened when an app on the lock screen is closed while the phone is locked.
To fix this issue, you can turn the screen off and on, or fold and unfold the device if it is foldable. However, this is not a permanent solution. To prevent the black screen issue from happening again, you need to update your device software to the latest version.
Samsung has announced that the company plans to release software that improves the phenomenon and fixes the bug. To update your device software, you just need to go to Settings >> Software update >> Download and install.
Android Auto users report Google Maps bug that keeps navigation running
Do you use Android Auto and Google Maps to find your way in the car? If yes, then you may have noticed a small problem recently. Sometimes, Google Maps doesn’t close when you get out of the car. It keeps showing you directions on your phone, which is very annoying and confusing.
This issue seems to have emerged after the latest updates of Android Auto and Google Maps, which were released last week. It affects various Android phones such as Samsung and Pixel.
It mainly occurs on Android Auto v10.0 and Google Maps v11.88 version. The only solution at the moment is to manually exit the navigation by tapping on the corresponding option.
Currently, the cause of this issue is unknown, but it is expected to be resolved soon. Until then, remember to check your phone and exit navigation when you get out of the car.