After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
Here’s how to address Samsung Keyboard theme issue in One UI 6.0
Some Samsung Galaxy users have reported that their keyboard theme is not applied properly after updating their software to One UI 6. The issue seems to be related to the color palette feature, which allows users to customize the background color of their home screen and lock screen.
As per Samsung, the keyboard theme may not match the user’s preference when the color palette is enabled in the settings. The company has confirmed the issue and said that it plans to release a software update that will fix it.
In the meantime, users can resolve this issue temporarily by disabling the color palette feature. To disable the color palette, users need to go to Settings >> Wallpaper and Style >> Color Palette >> Turn off the Color Palette toggle.
Samsung has not announced when the software update will be available, but it is expected to roll out soon. Users are advised to check for updates regularly to install as soon as it will be available.
Here’s how to fix the dynamic lock screen image issue on Samsung phone
If you are using the dynamic lock screen feature on your Samsung Galaxy phone, you might have noticed that some images appear broken when applied to the lock screen. This is a known issue that affects certain images depending on their original quality.
But don’t worry as Samsung has officially shared two easy ways to fix this issue and enjoy the beautiful wallpapers that change every time you turn on your screen.
The first way is to enable the automatic update of the dynamic lock screen settings. This will ensure that the image packages in the currently installed category are updated periodically and broken images are excluded.
To do this, go to Settings >> Wallpapers and styles >> Change wallpaper >> Wallpaper service >> Dynamic lock screen settings >> Automatic update >> Enable (ON).
The second way is to uninstall and reinstall the previously downloaded category image. This will remove the broken images from your device and download the latest ones.
For that, you just need to open Settings >> Wallpaper and style >> Change wallpaper >> Wallpaper service >> Dynamic lock screen settings >> More options icon >> Uninstall >> Select category image and uninstall.
Samsung shares a temporary solution for Phone app button blocking issue
Some Galaxy users have reported an issue with the Samsung Phone app button not working when using a third-party memo app during a call. The memo app pop-up blocks the phone app button and prevents it from responding to touch.
Samsung has provided a temporary solution for the Phone app button blocking issue until the app developer fixes it. To avoid this issue, you need to move the memo app pop-up to a location where it does not block the phone app button before using it.
You can do this by dragging the pop-up window to the side or the corner of the screen. This will allow you to use both the memo app and the phone app without any problem.
The app developer is aware of this issue and is working on an improved app that will resolve it. They will release the updated version of the app through the Google Play Store. You can check the Google Play Store for the new version of the memo app and update it when it is available.
By following this solution, you can avoid the phone app button issue and enjoy taking notes during a call. You can also expect a better and smoother experience with the improved version of the memo (Notes) app.