Issues
[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading
After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
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Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
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Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
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Users of the Samsung Galaxy Fold 5 have reported issues with the Wonderland lock screen feature following the One UI 6.1.1 update. Many have encountered that their Wonderland backgrounds disappeared.
After installing the One UI 6.1.1, when users tried to apply the Wonderland background back, they received pop-ups mentioning the animations were no longer available.
Recently, a Galaxy user shared their experience on the community, noting that their chosen Wonderland background disappeared after the latest Galaxy AI update. When they tried to reapply it, they got an alert message stating that the animation had been removed.
Despite this, the user confirmed that their animation settings were still set to 1.5x. This issue is raising questions about compatibility and functionality after the update.
In response, a community moderator has acknowledged the inconvenience and assured users that the issue is being addressed. He has mentioned that the development team is actively working on a fix the issue related to the 1.5x animation setting and improvements will be included in the next app update.
However, the moderator hasn’t confirmed any exact timeline for a new update that will bring the fix. We can expect that Samsung will soon release a fix with the Wonderland app update. Users are advised to keep their apps updated and stay tuned for the latest information on fixes and updates.
Samsung Wonderland 1.5.21 update fixes AOD setting menu issues and more
Some Samsung Galaxy A smartphone users face frustrating issues related to video playback. Users of Galaxy A15 and Galaxy A24 reported that when they try to play videos in the Gallery app, they encounter a black screen with sound but no visuals.
In addition to this, some messages frequently pop up on the screen, showing “An unknown error has occurred” or stating that the video codec is not supported. This issue is not limited to Video playback but extends to Video calls.
Users of Galaxy smartphones are not able to see the other person’s video feed. Even third-party applications are affected, with videos failing to play properly.
The Samsung community moderator has mentioned that it has been found that these video playback issues are linked to a codec error in the Samsung phone. Some videos cause these errors, while others may play normally after a restart. However, the affected videos will continue to cause issues.
Samsung is aware of the video playback issues and is working on a software update to resolve them. However, the community moderator has not confirmed any timeline yet but it is expected to be available soon.
Users are advised to keep an eye out for software update notifications and promptly install any available updates to improve their device’s functionality.
To update your Galaxy device, you just need to follow a few steps. Firstly, open Settings >> Software Update >> Download and install. Stay tuned for the software update to restore full video functionality on your Galaxy A15 or A24.
If you’re using a Samsung Galaxy Watch 6, you may have noted a regular Watch Manager stop messages after deleting the Galaxy Wearable app. This issue can occur when the Galaxy Wearable app is removed while using the Galaxy Watch and Galaxy Buds simultaneously.
According to the community moderator, it is important to delete the Manager app along with the Galaxy Wearable app. This dual deletion helps prevent unnecessary pop-up notifications and ensures smoother functionality between your devices.
When you uninstall the Galaxy Wearable app, it’s necessary to also delete the Galaxy Watch 6 Manager app. To uninstall the Galaxy Watch 6 Manager, follow these simple steps:
- Open Settings on the smartphone connected to your Galaxy Watch 6.
- Now, click on the Apps option.
- Search for the ‘Galaxy Watch6 Manager‘ app in the list.
- Tap on the app, select Delete, and confirm by pressing OK.
After acknowledgment of message pop-ups, Samsung is also planning to release a new update for the Galaxy Watch Manager 6 app to fix this issue. Here’s how to update the Galaxy Watch 6 Manager app:
- Open the Galaxy Store on your device.
- Select the Updates option from the Menu.
- Check the Galaxy Watch6 Manager app and proceed with the update.
By following these steps, you can ensure your Galaxy Watch 6 works well and is seamlessly connected with your other devices.
Download One UI 6 Watch Faces on Galaxy Watch 6, Watch 5 and Watch 4