Issues
[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading
After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
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Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
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Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
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Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
Some users of Samsung Galaxy smartphones have reported a problem with the lock screen, where the screen turns black and only the top indicator bar and bottom navigation bar are visible. This happened when an app on the lock screen is closed while the phone is locked.
To fix this issue, you can turn the screen off and on, or fold and unfold the device if it is foldable. However, this is not a permanent solution. To prevent the black screen issue from happening again, you need to update your device software to the latest version.
Samsung has announced that the company plans to release software that improves the phenomenon and fixes the bug. To update your device software, you just need to go to Settings >> Software update >> Download and install.
Do you use Android Auto and Google Maps to find your way in the car? If yes, then you may have noticed a small problem recently. Sometimes, Google Maps doesn’t close when you get out of the car. It keeps showing you directions on your phone, which is very annoying and confusing.
This issue seems to have emerged after the latest updates of Android Auto and Google Maps, which were released last week. It affects various Android phones such as Samsung and Pixel.
It mainly occurs on Android Auto v10.0 and Google Maps v11.88 version. The only solution at the moment is to manually exit the navigation by tapping on the corresponding option.
Currently, the cause of this issue is unknown, but it is expected to be resolved soon. Until then, remember to check your phone and exit navigation when you get out of the car.
