Issues
[Samsung offering FOC Replacement] Galaxy S20 line on display issue spreading
After some Samsung Galaxy S20 series users are continuously getting affected by the green line issue on the display without any kind of external damage or signs of water, Samsung has started repairing Galaxy S20 for free for those affected users.
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According to a Reddit user, Samsung India issued specific repairing guidelines regarding free-of-cost screen replacement of the Galaxy S20+ models (SM-G986B) having a line-on display defect. Here’s how to get your Galaxy S20 repaired.
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Update 1: July 11, 2022
It’s been so long since Samsung Galaxy S20 owners are facing the green line issue with their phones. According to the information, green lines unexpectedly start showing on their phone’s display, even after it has never dropped or is never in contact with water.
This issue is affecting more devices and users are taking different platforms to express their words. We hope that the company will soon acknowledge this problem.
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Original article: May 19, 2022
Samsung Galaxy S20 users have been reporting screen problems as their devices have started showing pink and green lines on their display without any falls or crashes, for some users in India.
A large number of affected customers taking the Samsung community, Twitter, Reddit, and other platforms to communicate the problems that they are facing on their phones. Users are really disappointed and are asking for an early fix.
According to them, the green and pink lines suddenly appeared on their smartphones. Some users are facing this issue since August last year. Whereas, some of these users state that this problem occurred after the Android 12-based One UI 4.1 update on their phones.
The reason for the appearance of lines on the phone is not clear yet. A couple of months ago, the Samsung support team acknowledged the problem and said that the lines appeared during the normal course of usage.
Samsung doesn't take severe yet common issues seriously.
For a company as big as Samsung, that's very shameful & problematic.
Green/pink lines suddenly appeared on the screens of a lot of Galaxy S20 series phones. Users have reported these issues since more than a year ago. pic.twitter.com/mKvhpoWKbw
— Alvin (@sondesix) May 17, 2022
A user even took his phone to a Samsung care center and they advised him to change the screen of their phone, which will cost Rs 15,500, more than 20% of the actual phone’s price. In most cases, the issue is been occurring after the end of the warranty period, which means that if it’s really a screen issue, users will have to provide the full charge for screen repair.
This issue has been occurring on all three Galaxy S20, Galaxy S20+, and Galaxy S20 Ultra smartphones, while the number of Galaxy S20+ users is the highest. All these are the flagship phones with a really high cost, we hope that the company will soon provide a fix.
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Users of Galaxy smartphones running Samsung‘s One UI 6.1 have reported that they are unable to delete the Secure Folder app after installing its update. This issue is mainly affecting flagship devices that recently received the One UI 6.1 update. Due to this issue, users are not able to use this app at their convenience.
However, Samsung has acknowledged the issue with the Secure Folder app in its latest One UI 6.1 update. This issue affects several flagship devices including the Galaxy S23 series, Galaxy S23 FE, Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9.
According to the community moderator, the issue occurred while integrating the latest Google security policies, resulting in the distribution of a non-deletable version of the Secure Folder app, specifically version 1.9.10.27.
The Korean tech giant is preparing to release a fix to address this problem. Users will be able to download the updated app through the Galaxy Store. To update, simply open the Galaxy Store, search for ‘Secure Folder’, and select the update option.
Users are encouraged to update their Secure Folder app as soon as the new version is available to maintain optimal performance and security of their personal data.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling
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One UI 6.1 update offers several new features and Galaxy AI for the Galaxy S23 series as well as some unexpected bugs and changes, particularly in the way folder backgrounds are displayed. But the good news is that Samsung will fix the One UI 6.1 folder background issue with the next Home Up update.
Previously, with One UI 6.0, users had the option to adjust the background blur to a near-transparent 1% using the Home Up Good Lock app feature. However, the recent upgrade to One UI 6.1 has resulted in an unexpected opacity of folder backgrounds.
Users have reported that despite attempts to turn the Home Up feature off and on like a reset, the folder background remains unaffected and completely opaque. This is different from the Apps screen, which still responds to adjustments in HomeUp settings.
In response to these concerns, a community moderator has confirmed that a solution is underway with a new update of the Home Up app. The next update of this Good Lock module will resolve the non-responsive background blur control issue for folders. The update is expected to be available soon and will restore the customization options that users have been missing.
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Android 14-based One UI 6.1 update for Samsung‘s Galaxy Z Flip 5 and Z Fold 5 introduced new features and Galaxy AI in late March 2024. Along with these new One UI 6.1 features, Galaxy Z Fold 5 and Flip 5 users are also experiencing some issues, one of which is battery draining.
Users have noticed that after the One UI 6.1 update, their phone’s battery does not last long. Although Samsung has not yet officially acknowledged the problem, it has become noticeable through user discussions on various online platforms, including Samsung’s community forum and Reddit.
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It’s common for new software updates to cause unexpected problems, and companies usually release further updates to resolve them. However, Samsung is currently not aware of this issue nor has provided any solution, but hopefully, the company will fix the battery drain issue in a future update.
Till then, you can enable these two features on your One UI 6.1 running Galaxy Z Fold 5 and Galaxy Z Flip 5 smartphones to extend battery life if you are also facing draining issue.
Battery Protection:
Open Settings menu >> Tap on the Battery option >> Select Battery Protection feature >> Turn it on by tapping on the toggle.
Process Data Only On Device
Visit Settings >> Tap on the Advanced Settings >> Click on Advanced Intelligence >> Select the ‘Process Data Only On Device’ option >> Tap on the toggle to turn it on.
2 One UI 6.1 features that will extend battery life of Samsung devices after enabling