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[Spreading] Samsung phones giving warning even after having no moisture in charging/USB port

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Samsung USB-C update

Suddenly, our team member’s Samsung Galaxy Note 20 Ultra started showing the prompt of moisture issue in the USB port, even, though it didn’t get wet at all! To ensure, he checked the phone and found no sign of external water insertion or moisture either in the USB port or speaker grill.

It means the moisture detection feature might get affected by any severe bug that forces it to show a warning for the consumers. Read more

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May 3, 2022: Original article

Samsung provides the best users experience to its customers and this is what the company is famous for. However, sometimes some issues with smartphones keep coming which not only affect the user experience a lot but also disturb the operators while performing important tasks.

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A similar issue has been seen quite a lot in Samsung smartphones for some time now. Many users on social media and the community are talking about it. According to them, their phones are continuously giving “Don’t use the charging/USB Post” warning.

This prompt says, “We’ve detected moisture or foreign material in your charging/USB port” even after the phone has no moisture. The warning continuously pop-ups on some smartphones while only a few times on some others.

The thing to note is that this issue is not happening in some specifics, from many-year-old Galaxy Note 9 users to this year’s flagship Galaxy S22 Ultra users are troubled by this issue. Many customers have even tried replacing the charging cable thinking that the prompt may be popping up due to dirt or moisture in it, but the issue continued.

Samsuphones have become an important part of life, we complete many works from our phones itself and not charging the phone is not a very good thing in such situation. As of now, the reason behind this issue is not clear. We hope that this problem reaches the company soon and they come out with a solution as soon as possible.

Samsung USB Port

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There could be many professions but writing about tech is something that I've chosen and it's what I've been doing. Besides this, I like sketching, roaming, and shopping. I am a casual person and like to taste different dishes and Chinese is my favourite.

Issues

Samsung Galaxy Z Fold 4 users facing severe issues while opening the display 

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Samsung Fold Flip 5 storage

Galaxy fans and tech enthusiasts are waiting for the launch of the next generation of foldable phones. On the other side, the consumers of Samsung Galaxy Z Fold 4 are facing severe issues while opening the display of their foldable phone, and this is annoying them a lot.

As per the information, some users of fourth-generation foldable phones are having trouble opening their device’s display. The report says, the display of the Galaxy Z Fold 4 smartphone isn’t opening fully and it even leads to a screen break when tried for some.

Some users stated that the display of their foldable device didn’t open after playing a game for a few minutes at full brightness. While another user says, his phone’s hinge was suddenly faulty after leaving it next to a hot tub. Hence, the reason behind this could be excessive heat.

Moving on, the blockage appeared to be comprised of the same bristles and tape that fit the brushes that line the hinge. These brushes have been a part of the hinge design and their purpose is to clear out dirt and debris from the hinge. The report also indicates the glue that holds these brushes in place is starting to diminish.

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However, Samsung finally acknowledged the Galaxy Z Fold 4 display not opening properly issues and suggested customers to contact their local Customer Service representative. Below you can read Samsung’s official statement.

  • “Samsung is committed to providing the best possible mobile experience to customers and conduct a series of rigorous, industry-validated tests designed specifically to simulate real-world conditions. We encourage customers with questions regarding their Samsung device to contact their local Customer Service representative.”

Samsung Fold 4 One UI 5.0 Canada

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Issues

S Pen smells like burnt plastic, Galaxy S24 Ultra users concerned

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One UI 6.1 US unlocked

Following the Note series, Samsung launched the Galaxy S22 Ultra with an S-Pen, which has been maintained up to the S24 Ultra and is expected to continue in subsequent models. Owners of the Samsung Galaxy S24 Ultra have encountered an unexpected issue with their S Pen stylus that is it smells like burnt plastic. This concern has been discussed by users on Reddit and addressed in the Samsung Community forums.

Samsung is already aware of these concerns and the community moderator explained that the smell is due to the S Pen’s storage location near the phone’s internal components, which generate heat during use. This heat can cause the S Pen’s plastic to warm up and emit a smell, which is unusual but not harmful.

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Furthermore, the moderator assured users that this is normal and will fade as the device cools. He compared it to the temporary smell in a car that has been parked in the sun.

This concern is not exclusive to the S24 Ultra, as it was also reported with the Galaxy S22 Ultra. If you notice a burnt smell from your S-Pen, it is a known and expected behavior, not a cause of concern.

‘This isn’t anything to be concerned about. While the S Pen is in its holster, it is close to the internal components of the phone, which will generate heat while in use, and cause the plastic to heat up. This can smell like burning, but it is similar to the smell you might experience after leaving your car in the sun for a few hours. The seats and plastic fittings in the vehicle might smell hot, but this will diminish after it cools,’ said Moderator.

Samsung Galaxy S24 S-Pen smell

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Issues

Samsung to fix LockStar app’s clock overlap bug in a future update

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Samsung Lockstar bug fix

Samsung users have been facing a lock screen clock overlap bug on the LockStar Good Lock module, which causes the clock display to overlap when the screen turns off. Samsung has acknowledged this issue, and a firmware update is in the works to resolve it.

The error appears intermittently, so restarting the device is a temporary solution. Users are noticing an unusual flicker when the screen dims before turning off.

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A Samsung community moderator has apologized for the inconvenience caused by the LockStar bug and assured that a software update to fix the clock overlap is coming. However, the exact timing of this update is not confirmed yet due to some reasons.

As a temporary solution, users are advised to reboot their devices if they encounter the clock overlap. If the issue persists, it is recommended to disable LockStar until the software update is available.

Samsung LockStar Clock bug

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