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Android 12 (One UI 4.0) update destroyed Gmail, VPN on Samsung devices with Microsoft Intune

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Following the launch last year, Samsung started to release the Android 12 updates to its eligible smartphones. The update is highly praised by users. However, some users are also reporting problems that they are having in their Samsung Galaxy devices running the Android 12 software system.

According to a piece of new information, Enterprise customers who use Microsoft Intune are complaining about a lack of connectivity to email and VPN services. Although the issue isn’t limited to Samsung owners, it is highly reported by them.

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What is Microsoft Intune? It is a secure cloud-based service designed to help directors manage mobile phones, tablets, and laptops for an organization. You can also configure specific policies to control applications.

Microsoft Intune

Coming back to the topic, the said problem is reportedly caused by apps losing access to certificates after updating to Android 12. Because of this problem, Samsung devices enrolled in the work profile through Microsoft Intune are not able to use Gmail, AnyConnect VPN, and some other apps.

Microsoft hasn’t specified which Samsung devices are affected by this problem. The two companies are working together to solve the problem. We hope that the companies will resolve this issue soon.

To be mentioned, Microsoft has posted some fixes on their website, one for AnyConnect VPN and another for Gmail. You can check them below.

  • OnAnyConnect VPN: Navigate to Settings >> Work Profile >> Apps >> AnyConnect VPN >> Storage >> Clear Data and manually request a new certificate.
  • Gmail: You need to uninstall and reinstall the Company Portal app, which will request a certificate upon launch.

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Aside from SammyFans’ official Twitter and Facebook page, you can also join our Telegram channel, follow us on Instagram and subscribe to our YouTube channel to get notified of every latest development in Samsung and One UI ecosystem. Also, you can follow us on Google News for regular updates. 

Phones

Samsung Galaxy S23/S23+ to feature old design, camera, and wider bezels

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Samsung Galaxy S22 Plus

Samsung introduced the Galaxy Z Fold 4 and Galaxy Z Flip 4 at its mid-year Unpacked, and all of our eyes are on the next Unpacked which will bring the Galaxy S23 series. Ahead of the release, tipster IceUniverse shared important information that suggests the Galaxy S23 and S23+ won’t get a new design, camera and display.

According to the tipster, the design, camera, screen and resolution of the Galaxy S23 and Galaxy S23+ smartphones will be identical to the Galaxy S22 and Galaxy S22+, respectively. At the same time, the source claimed that the bezels of all three models including S23 Ultra will be a little wider, which doesn’t make sense.

galaxy s23 design leak

The tipster didn’t talk about the design and camera specs of the Galaxy S23 Ultra, which is rumored to be packed with a giant 200MP ISOCELL HP2 lens. However, the Galaxy S23 Ultra is rumored to come with wider bezels, which could be Samsung’s durability expansion decision.

Samsung Galaxy S22 Plus

Galaxy S22, S22+

The Galaxy S22 features a 6.1-inch Dynamic AMOLED 2X display with up to 1300 nits (peak) brightness, 87.4% screen-to-body ratio, and 1080 x 2340 pixels resolution. The Galaxy S22+, on the other hand, comes with 6.6 inches Dynamic AMOLED 2X screen with 1750 nits (peak) brightness and 1080 x 2340 pixels resolution.

Samsung might launch the Galaxy S23 series smartphones in early 2023, most possibly in February. The lineup will include three models the Galaxy S23, S23+ and S23 Ultra. The top variant of this lineup is rumored to feature an unreleased 200MP primary camera sensor.

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Samsung confirms 4 Android updates for Galaxy A52s, but, don’t be happy!

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Samsung Galaxy A52s 4 Android Updates

Samsung Galaxy A52s 5G is undoubtedly a flagship-grade smartphone with powerful performance, thanks to its Snapdragon 778G processor. Similar to the Galaxy A52/A72, Samsung promised 3 major Android updates to Galaxy A52s 5G, however, the manager of its UK Twitter account just confirmed 4 updates, which is not valid.

Twitter user Jon Crawford shared the information that his Galaxy A52s smartphone just got the August 2022 security patch to praise Samsung’s support. Following the Tweet, Samsung UK comes up and thanked the user and further reminded him that the A52s support up to 5 years of security updates.

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As a regular Twitter post become a thread of official communication, another user Medbuddy asked Samsung about the Android OS updates support for the Galaxy A52s 5G. Samsung UK didn’t stop and accidentally confirmed 4 generations of Android updates for the Galaxy A52s and embedded the newsroom post of the new policy.

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Samsung Galaxy A52s 4 Android Updates

Firstly, we’ve rechecked the software updates support of the Galaxy A52s on Samsung’s website, which still promises 3 updates, then we headed for the 4 OS guarantee press release to check if the manufacturer made amendments in the list of devices, but, it’s the same as day one.

According to the information mentioned in the policy, Samsung won’t bring 4 Android updates to the Galaxy A52s smartphone as this guideline applies to the Galaxy A53/A73 and select models that will launch in the future. At the same time, flagships starting the Galaxy S21 series are also listed for the same support.

Due to a lack of information, Samsung UK appears to be doing fake promises to the consumers which are disappointing. We hope, that this mistake will be solved as soon as our voice reaches Samsung’s ears, meanwhile, we would be happy if the Galaxy A52s 5G becomes eligible for 4 OS updates.

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Massive Galaxy Z Fold 4, Flip 4 pre-orders crashed Samsung.com

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Galaxy Fold Flip 4 crashed Samsung.com

Samsung has just finished the Galaxy Unpacked Event and launched a bunch of new-gen Galaxy products. At the same time, the company has begun pre-orders for these devices but the Galaxy Z Fold 4, and Galaxy Z Flip 4 pre-orders crashed Samsung.com.

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Not only the foldable phones but pre-booking the Galaxy Watch 5 and Galaxy Watch 5 Pro is also crashing the website. This is not new, the company’s official site has been crashed many times after the packed event. It happened with the Galaxy S22 launch earlier this year as well as the Galaxy Z Fold 3 and Z Flip 3 launch last year.

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The home page of the Samsung website open ups without any lag, but is a bit slower. On the other hand, the pages usually fail during the pre-order process. As per the reports, the Galaxy Fold 4 and Z Flip 4 pre-orders crashed for a customer at Samsung.com while selecting the colors.

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Galaxy Fold Flip 4 crashed Samsung.com

It is showing the following error in Chrome:

  • Service Unavailable – Zero-size object
  • The server is temporarily unable to service your request. Please try again later.

This could be because a lot of customers are pre-ordering these new products at the same time. However, this does not bode well for a reputed brand like Samsung, and it feels worse knowing that this has happened many times before. Hope, this will not be the case in the next Galaxy Unpacked.

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