Issues
Samsung One UI 4.0 (Beta/Stable) Bugs and Issues Tracker [December 26]
Back in late August, Samsung announced the One UI 4 Beta program based on Android 12 for the Galaxy S21 series smartphone users in South Korea, followed by the US, Germany, India and the UK.
One UI Beta program is an opportunity for the Galaxy smartphone users, which lets them taste the flavor of the newest Android OS and One UI skin first, months ahead of stable release.
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Along with the One UI 4 Beta announcement, Samsung confirmed that the stable Android 12 update will start releasing to the Galaxy handsets later this year, however, Google, later on, reconfirmed the arrival.
However, the One UI 4 Beta program has concluded for the Galaxy S21 users, while it’s still running for other Galaxies such as the latest Galaxy Z Fold 3 and Galaxy Z Flip 3, Galaxy S20 and Galaxy Note 20 series phones.
Meanwhile, the One UI Beta program participants also facing issues while using the early release, obviously, it contains not only new features but, there are also some bugs and issues that reduced the user experience.
In this story, we will track all the One UI 4 Beta based on Android 12 issues and bugs, at the same time, we will also put the temporary fix and official acknowledgments by the company on various users reports.
One UI 4 Beta Bugs and Issues
December 26, 2021 – Camera turns Green in Portrait mode
Samsung has already suspended the stable Android 12 (One UI 4.0) update rollout for Galaxy devices. However, consumers are facing a lot of bugs and issues after upgrading the major software.
According to a Galaxy S21 user on Reddit, the stock camera app turns Green in Portrait mode, occasionally. Below, you can check out the screenshot of camera app shared by user.
Galaxy S21 screen turns green on portrait mode after OneUI 4 update from GalaxyS21
December 25, 2021 – New One UI 4.0 under development
Samsung confirmed that a new One UI 4.0 build based on Android 12 is under development, including a patch from Google. Read the full report here
December 21, 2021 – One UI 4.0 halted
Samsung officially halted the stable Android 12-based One UI 4.0 update rollout for all Galaxy devices in South Korea and other regions. Read the full report here
December 11, 2021 – Severe audio issue on several phones
Samsung fans have been reporting audio issues on their Galaxy devices. The affected phones are Galaxy Z Fold/Flip 3, Galaxy S21/S20/S10, Galaxy A52 5G, and Galaxy Z Fold 2.
Though some users claimed that this bug emerged after upgrading to One UI 4.0, while some of them say it was there already. Read the full report here
December 10, 2021 – Galaxy Z Fold/Flip 3 Android 12 suspended
Samsung has reportedly suspended the stable Android 12-based One UI 4.0 update rollout to the Galaxy Z Fold 3 and Galaxy Z Flip 3 smartphone users just after seeing huge reports by initial installers. Read more
December 09, 2021 – Galaxy Z Fold 3 stable One UI 4.0 has various issues
Samsung has recently started the stable One UI 4.0 update rollout to the Galaxy Z Fold 3 smartphone users in South Korea.
However, the update rollout may be stopped as consumers are facing different types of severe issues after upgrading to the stable Android 12 software. The issues include:
- Bricking while booting
- Screen flickering
- Dark mode
- Affected dual messenger feature
- Gallery app
November 16, 2021 – Galaxy Z Fold 3 Beta 2 fixed 120Hz issue
The Galaxy Z Fold 3 One UI 4 Beta 2 changelog mentions fixes for a log of issues and bugs reported by the Beta program participants. Besides, the company has also included fixes for the 120Hz refresh rate issue that had destroyed the higher refresh rate performance on the cover screen of the Galaxy Z Fold 3. Read more
November 02, 2021 – Galaxy Z Fold 3 cover display 120Hz
The One UI 4 Beta has some severe issue, which is related to the cover display of the Galaxy Z Fold 3. According to some users, they are unable to experience a 120Hz high refresh rate on the external screen after installing One UI 4 Beta 1. Read more
October 28, 2021 – Galaxy Wearable
It looks like the users are unable to connect the Galaxy Watch and/or Galaxy Buds after installing the One UI 4 Beta as the Korean Beta Operations Manager just recommended updating the Galaxy Wearable app to the latest version. Read more
October 15, 2021 – Galaxy S21 overheating on Camera uses
With the stable Android 11 One UI 3.1.1 build, the device had no overheating issue at all, while it seems, the latest Android 12-based One UI 4 Beta making it hot, mostly during the Camera uses, which needs to be fixed with Beta 3. Read more
October 11, 2021 – Galaxy S21 Wi-Fi router crashing
Samsung Galaxy S21 on One UI 4 Beta 2 has router crashing issue, fix here! Read more
Issues
Unable to install apps from Google Play Store? Here’s the fix for One UI 6.1.1 devices
Users of Samsung Galaxy devices running One UI 6.1.1 are experiencing issues with app installations and updates from the Google Play Store. Many Galaxy users are frustrated because they are unable to install their favorite or essential apps.
Samsung has acknowledged this issue and identified its cause. A Samsung community moderator mentioned that when the app protection setting is enabled, users face problems installing and updating apps from the Google Play Store.
To temporarily resolve this, the moderator has provided a solution. Users can disable the app protection feature in the Device Care settings to get a better experience.
How to disable the App Protection Feature
For that, you just need to follow a few easy steps:
- Open the Settings app on your Galaxy device.
- Scroll down and select Device Care.
- Tap on App Protection to access related settings.
- Tap the More Options icon (represented by three vertical dots)
- Choose App Protection Settings.
Here, you can either disable the entire App Protection setting or opt to turn off the ‘Automatically scan when installing apps’ feature.
In addition, it’s advisable to ensure that your device is running the latest software version. Samsung is working on a software update that aims to further enhance device performance and resolve issues related to app installations.
To check for updates, open Settings >> Software Update >> Download and Install. Keep an eye out for software updates to ensure your device is running at its best.
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Issues
Samsung Keyboard not popping up? Here’s how to fix it!
Many Samsung users have reported issues with the Samsung Keyboard app after updating to One UI 6.1.1. Some users report that the keyboard stops popping up when needed, causing inconvenience.
Fortunately, Samsung has recognized its Keyboard pop-up issue on Galaxy devices running One UI 6.1.1. This issue may have occurred due to corrupted data in the keyboard app. The company is working to resolve this issue and preparing to release a new software update.
Moreover, the Samsung Community Moderator has shared a temporary solution to help fix this issue. Deleting the Keyboard app’s data might improve the keyboard until a permanent solution is available in future software updates.
Here’s how to delete the Samsung Keyboard app’s data
You can easily clear the data of the Samsung Keyboard to resolve by following a few simple steps:
- Start by going to the Settings app on your device.
- Scroll down and select “Apps.”
- Tap the icon on the right side of the app list to turn on “Show system apps.”
- Find and tap on “Samsung Keyboard” in the list.
- Go to “Storage” and then select the Delete data option.
After doing these steps, check if the keyboard is working properly.
It’s also important to keep your device up to date as Samsung is planning to release a software update that will improve the keyboard’s performance.
To check for updates, open Settings app >> Tap on “Software Update” >> Click on “Download and Install” to see if any updates are available. If any update is available, install it now to enjoy enhanced features.
Issues
How to fix charging and blinking light issues on Galaxy Buds 3 and 3 Pro
Many Samsung Galaxy Buds 3 series users are facing charging and red light blinking issues with their Galaxy Buds. Users of the Galaxy Buds 3 and Buds 3 Pro have reported seeing an “Earbud charging stopped” message on their phones and noticing that the LED on their charging case is blinking red.
Samsung has acknowledged the charging issue of the Galaxy Buds 3 series and is working on the solution. In addition, the community moderator has shared reasons for the appearance of these issues on Samsung Galaxy Buds 3 along with useful precautions.
For “Earbuds Charging Stopped’ pop-up
Firstly, you need to check the charging status of your earbuds with the Galaxy Buds 3 Manager app running version 6.1.24100151 or later. Users might see the pop-up for some reasons, check them below:
Low Battery in the Case
- Make sure your charging case has enough battery.
Moisture or Dirt
- Look for sweat, moisture, or dirt in the earbud charging area or inside the case. If you clean these areas, charging should resume, and the pop-up will disappear when you open the case lid.
If the message keeps appearing, there might be a more serious issue with the charging parts, or the charging case is damaged.
Blinking red LED of Galaxy Buds 3 Case
A blinking red LED on the charging case usually signals moisture or dirt on the charging points. To solve this, a user should wipe the charging terminals with a soft, lint-free, or dry cloth. Make sure everything is dry before trying to charge again as moisture can cause damage.
Charging Tips
Check some tips that will surely help you in charging your Earbuds betterly.
- Charging the earbuds via a USB connection to a computer might take longer due to lower power.
- It’s normal for the earbuds and charger to feel hot while charging. If they get too hot, charging will stop for safety. They should be allowed to cool down before charging again.
- It’s important not to charge with wet cables and to avoid bending the charging cable to prevent damage.
If problems persist after trying these steps, contacting customer service for assistance is recommended.
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