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Samsung Customer Care hosted 3rd National Skills Competition 2021 in the US

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Samsung America Customer Care

On November 5, 2021, Samsung Electronics America’s Customer Care team hosted its third National Skills Competition 2021 at its Samsung Technical Training Center (STTC) in Little Ferry, NJ.

After hosting about 2020, the Customer Care Unit brought together 15 professionals in person for the TV and Home Appliance (HA) repair competition which is accompanied by advanced technical training.

On this fifteen national finalists have been selected to compete in this year’s event, three of whom are participants from previous years. Since the first competition in 2019, every year the competition venues change as product or service categories vary due to the introduction of a new product.

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Samsung America Customer Care

The HA awards were honored by Rohan Brown of Home Service Network Inc (first place), Amin Boroumand of FA Display (second place), and Joseph Lee of NISI-HA (third place).

The TV awards were honored by Hieu Tran of Hi Definition Electronics Inc (first place), Youseong Yang of Service Quick Inc (second place), and Christopher Mieske of One Stop Appliance Repair Inc (third place). The award-winning organizations received cash prizes of $15,000 (first place), $7,500 (second place), and $4,000 (third place) respectively.

Customer Care plans to continue hosting the annual Skills Competition to develop product engineers as subject specialists. When asked about participating in upcoming Skills competitions both winners were enthusiastic.

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Brown said “Anxiety was high, but I enjoyed myself. I could feel I need to keep it up so that I could improve in different areas. It motivated me to come back for next year.” Tran agreed saying, “This was new to me but I had a great time. I’m definitely motivated to come back. Hopefully, I can come back next year!”

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Mohit likes to keep silent in his workspace to always focus on improving his ability to understand new topics. He has his way of living life and his interest in Samsung lead him to become a Samsung enthusiast and writer at Sammy Fans.

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Samsung

Samsung Galaxy Z Fold 3 beats S21 Ultra in DxOMark camera test

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Galaxy Z Fold 3

Samsung Galaxy Z Fold 3 5G is the latest iteration of the Samsung Z Fold series. Along with its flagship, it features a 7.6-inch QXGA+ AMOLED display with a 6.2-inch HD+ Dynamic AMOLED cover display, it offers a unique form factor and some interesting productivity features.

Recently, a well-known camera evaluation platform – DxOMark published its latest report on Samsung Galaxy Z Fold 3 5G camera score that lists the device at DxO’s.

Although the camera specs between Fold 2 and Fold 3 look very similar, the improved fine-tuning and Snapdragon 888 chipset make a big improvement over this latest model. In addition, DxOMark claimed that the Galaxy Z Fold 3 defeated Samsung’s Galaxy S21 Ultra, Z Fold 2 and other models from an imaging point of view.

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Galaxy Z Fold3 5G Camera - DxOMark

Overall the DXOMARK camera has a score of 124, which is still slightly behind the best performers like the Huawei P50 Pro or iPhone 12 Pro Max in our ultra-premium rankings.

For still photos, the Fold 3 5G has its own set against Samsung’s own S21 Ultra 5G (Snapdragon) and offers a precise exposure with a very wide dynamic range, pleasant colors and neutral white balance.

  • Check the full Galaxy Z Fold 3 DxOMark Camera review HERE.

Key camera specifications of Galaxy Z Fold 3:

  • Primary: 12 MP sensor with f/1.8-aperture lens
  • Ultra-wide: 12 MP sensor with f/2.2-aperture lens
  • Tele: 12 MP sensor with f/2.4-aperture x2 optical lens
  • Video: 4K at 60fps, 1080p at 240 fps, 720p at 960fps (4K/30fps tested)
  • Qualcomm Snapdragon 888 chipset

Equipped with a 2x optical telephoto lens, the close and medium-range zoom shots are also high quality but do not compete with the 10x periscope camera in the long-range Fold 3 5G S21 Ultra 5G (Snapdragon).

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Samsung plans to launch variety of new foldable phones next year

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Samsung Flex OLED display

Samsung completely dominates the foldable phone market and wants to continue its dominance next year as well. However, according to Naver, Samsung seems to want to launch only foldable phones next year.

In 2022, Samsung is going to release the successor of its Galaxy Z Fold 3 and Z Flip 3. As per the source, we do not see much change when it comes to design. We get regular upgrades from one generation to the next.

In addition, Samsung is trying to reduce the folding radius. This means that when the phone is folded, there is a small gap where the glass actually bends. The overall thickness and weight of the phone also decrease, resulting in a smaller footprint. This means that Samsung is taking more steps to improve its foldable technology so that other companies can not get into its lead.

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Samsung is expected to launch a variety of foldable devices next year

The only foldable phones we’ve seen so far are phones, but Samsung is looking to change that next year. Year. According to the source, Samsung will be announcing the foldable tablet next year.

The Galaxy Z Fold is basically a tablet that folds the phone. A folding tablet does one of two things at most. It can be a full-size tablet that can be folded into a small step for portability and safety, or it can be a small tablet that can be folded into a large tablet. However, this is all speculation, so take it with a grain of salt.

Samsung folding laptop!

Looks like Samsung wants to fold everything! The source claims that Samsung will be working on a foldable laptop next year. This design is a piece of collapsible singular glass in hamburger style. The upper half is the screen and the lower half is the keyboard.

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Currently, it is difficult to say whether these devices will actually hit the market. If true, next year could be the most exciting year for the Foldables.

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Samsung, National Police Agency joining hands to prevent voice phishing

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Samsung Sign National Police Agency

Recently, Samsung and National Police Agency signed an MOU of Understanding on Telecommunications Financial Fraud Elimination on the 24th in the presence of National Police Agency Chief Kim Chang-Ryang and Chief Choi Yun at the Seoul Metropolitan Police Agency, head of the Samsung Electronics Business Support Office.

As voice fishing crime practices become more and more intelligent day by day, as the damage to the public increases, it is imperative to design preventive measures to minimize the risk.

Under this trade agreement, the National Police Agency will provide the latest crime analysis data obtained from actual voice fishing cases and Samsung Electronics will develop security technologies such as artificial intelligence (AI) based voice fishing detection based on this.

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Samsung Sign National Police Agency

Commissioner Kim Chang-ryong of the National Police Agency said, “This collaboration with Samsung Electronics is an exemplary case of ‘public-private collaboration scientific security’ in which the police and Samsung Electronics, a global company with advanced technology, joined hands to prevent damage from telecommunication financial fraud.

I would like to express my gratitude and continue to expand public-private partnership scientific security to prevent crime damage in the future.”

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