Several Samsung Galaxy A and Galaxy M series smartphone users reporting on various forums that they are facing a mysterious issue, which causes the device to freeze up and restart automatically.
Specifically, the owners of the Galaxy M30s, Galaxy M31, Galaxy M31s, Galaxy A50, Galaxy A50s, and Galaxy A51 in India have reported this automatic restart issue. However, a large number of smartphone models seem to be affected by this severe problem, but Samsung kept silent on the matter.
According to the reports on Samsung Community India, several Galaxy A and Galaxy M series smartphones getting frozen up and hanged. At the same time, consumers stated their devices are stuck in a boot loop and they don’t go past the Samsung logo at startup.
Furthermore, when the affected device owners contacted the Samsung service center, the representatives told that the motherboard replacement costs over $100. It’s worth mentioning that the affected model is equipped with Exynos 9610 or Exynos 9611 chips so it could be a software-related issue.
Are you also facing such issues in your Galaxy A or M series smartphone? Feel free to share your concerns with us in the comments below.
Here’s how to fix screen capture issue on your Samsung device
Do you have a Samsung Galaxy phone? Then you might have noticed that your screen captures look weird lately. The picture might be fuzzy, rainbow-colored, or overlapping. This is not because of your phone, but it is a bug in the One UI 5.1/One UI 5.1.1 software that affects the image processing.
Don’t worry, there is a solution for this problem. Samsung has released a software update that fixes the issue and makes your screen captures look normal again. All you need to do is to update your device software.
For that, you just need to open Settings >> Software Update > Download and Install. This new software will also make your phone work better and more secure, so don’t wait any longer. Update your Galaxy phone now and get rid of this Samsung screen capture issue.
How to fix black screen issue on Samsung Galaxy devices
Some users of Samsung Galaxy smartphones have reported a problem with the lock screen, where the screen turns black and only the top indicator bar and bottom navigation bar are visible. This happened when an app on the lock screen is closed while the phone is locked.
To fix this issue, you can turn the screen off and on, or fold and unfold the device if it is foldable. However, this is not a permanent solution. To prevent the black screen issue from happening again, you need to update your device software to the latest version.
Samsung has announced that the company plans to release software that improves the phenomenon and fixes the bug. To update your device software, you just need to go to Settings >> Software update >> Download and install.
Android Auto users report Google Maps bug that keeps navigation running
Do you use Android Auto and Google Maps to find your way in the car? If yes, then you may have noticed a small problem recently. Sometimes, Google Maps doesn’t close when you get out of the car. It keeps showing you directions on your phone, which is very annoying and confusing.
This issue seems to have emerged after the latest updates of Android Auto and Google Maps, which were released last week. It affects various Android phones such as Samsung and Pixel.
It mainly occurs on Android Auto v10.0 and Google Maps v11.88 version. The only solution at the moment is to manually exit the navigation by tapping on the corresponding option.
Currently, the cause of this issue is unknown, but it is expected to be resolved soon. Until then, remember to check your phone and exit navigation when you get out of the car.