Issues
Samsung Galaxy S10 face unlock issue fix update arriving soon!
On June 30, Samsung started releasing a new software update to the Galaxy S10 series smartphones, which installs the latest July 2021 security patch. Meanwhile, it looks like the s/w update broken the face unlock (recognition) function of the Samsung Galaxy S10 5G as several users are complaining about this issue.
Samsung Galaxy S10 Face Unlock Issue
However, users don’t need to worry about this issue as the Korean tech giant confirmed that it’s rapidly working to fix the face recognition issues as soon as possible. According to the info, the Galaxy S10 5G’s July 2021 update destroyed the ability to recognize the face.
If you are going to do a factory reset of your Galaxy S10, then it’s not confirmed that it will fix the face recognition error. As of now, we don’t have an exact timeline for a fix update, but it’s expected that the August 2021 update could bring optimization for the device’s face recognition.
In early 2019, Samsung introduced the Galaxy S10 5G smartphone that exclusively comes with a front-facing 3D ToF sensor for advanced facial recognition. Although the company had not enabled this excellent feature at the time of launch, it arrived with the Android 10 (One UI 2.0) update for the device.
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We will keep you posted on this matter as well as update this article whenever Samsung releases a fixed update for the Galaxy S10 5G face recognition issue. Are you also unable to unlock your device through face data? Let us know in the comments below!
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Several Samsung users have recently reported unexpected vibrations and notifications from their Galaxy phones after updating the Samsung Wallet Digital Key app. This has caused inconvenience among users, leading to frustration with these notifications.
The issue mainly arises after installing the Samsung Wallet Digital Key app version 1.4.30.6. After this update, users’ Galaxy phones started making unknown vibrations and notifications.
Fortunately, Samsung has acknowledged these issues and prepared an update to fix these unexpected vibrations and notifications. The company recommends installing the latest version of the Samsung Wallet Digital Key app to enjoy smoother performance.
To install the latest update of the Samsung Wallet Digital Key app, first open the Galaxy Store on your device and tap the menu at the bottom of the screen. Now, select the Updates option. Scroll down to locate the Samsung Wallet Digital Key app, and then tap the “Update” button next to it.
By following these steps, Samsung users can ensure that their app is up-to-date and functioning correctly. With the latest version, they can enjoy using the Samsung Wallet Digital Key with a better experience and without bugs.
Aside from this, the Samsung Wallet app recently received a Tap to Transfer feature for Galaxy devices. It allows users of Samsung Wallet on Galaxy phones to instantly transfer money by tapping the backs of their devices together.
Samsung Wallet ‘Tap to Transfer’ takes lead over iOS 18’s Tap to Cash
Users of the Samsung Galaxy Fold 5 have reported issues with the Wonderland lock screen feature following the One UI 6.1.1 update. Many have encountered that their Wonderland backgrounds disappeared.
After installing the One UI 6.1.1, when users tried to apply the Wonderland background back, they received pop-ups mentioning the animations were no longer available.
Recently, a Galaxy user shared their experience on the community, noting that their chosen Wonderland background disappeared after the latest Galaxy AI update. When they tried to reapply it, they got an alert message stating that the animation had been removed.
Despite this, the user confirmed that their animation settings were still set to 1.5x. This issue is raising questions about compatibility and functionality after the update.
In response, a community moderator has acknowledged the inconvenience and assured users that the issue is being addressed. He has mentioned that the development team is actively working on a fix the issue related to the 1.5x animation setting and improvements will be included in the next app update.
However, the moderator hasn’t confirmed any exact timeline for a new update that will bring the fix. We can expect that Samsung will soon release a fix with the Wonderland app update. Users are advised to keep their apps updated and stay tuned for the latest information on fixes and updates.
Samsung Wonderland 1.5.21 update fixes AOD setting menu issues and more
Some Samsung Galaxy A smartphone users face frustrating issues related to video playback. Users of Galaxy A15 and Galaxy A24 reported that when they try to play videos in the Gallery app, they encounter a black screen with sound but no visuals.
In addition to this, some messages frequently pop up on the screen, showing “An unknown error has occurred” or stating that the video codec is not supported. This issue is not limited to Video playback but extends to Video calls.
Users of Galaxy smartphones are not able to see the other person’s video feed. Even third-party applications are affected, with videos failing to play properly.
The Samsung community moderator has mentioned that it has been found that these video playback issues are linked to a codec error in the Samsung phone. Some videos cause these errors, while others may play normally after a restart. However, the affected videos will continue to cause issues.
Samsung is aware of the video playback issues and is working on a software update to resolve them. However, the community moderator has not confirmed any timeline yet but it is expected to be available soon.
Users are advised to keep an eye out for software update notifications and promptly install any available updates to improve their device’s functionality.
To update your Galaxy device, you just need to follow a few steps. Firstly, open Settings >> Software Update >> Download and install. Stay tuned for the software update to restore full video functionality on your Galaxy A15 or A24.