Samsung
Samsung tops 2021’s Korea Industry Service Quality Index
On July 21st, Samsung Electronics Service won first place in home appliances and smartphones after-sales service (A / S) ‘2021 Korea Industry Service Quality Index (KSQI)’ announced by the Korea Management Association Consulting (KMAC).
According to the report, Samsung tops 2021’s KSQI in this year’s 11 / A/S home appliance survey and A/S for 10 consecutive years. This is a significant result that you have not missed 1st place once since the start of each phase study.
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As a result, it has taken first place in both consumer satisfaction surveys of electronic products A/S conducted by the Korea Management Association Consulting and the Korean Standards Association this year, proving its top position in the industry as well.
Additionally, Samsung Electronics Service also received first place in home appliances, mobile phones, and computer A / S in the ‘KS-SQI’ category issued by the Korean Standards Association on 1st. This is the result of the continuous introduction of differentiated services based on customer-centered management philosophy.
Samsung Electronics Service
Samsung Electronics Service has launched ‘Samsung Care Plus’, a customized home appliance management service, this year so that customers can always use their appliances at work and in excellent condition.
Cremaster, a home-based engineer at Samsung Electronics, provides assistance with setting up and cleaning the product, maintenance, and repair so that customers can use the product regularly in good condition.
To improve mobile customer service, the ‘mobile visit service’ is also used to provide services in areas where customers are required. Customers can easily access the mobile phone release without the hassle of visiting a service center.
In order to provide the highest quality service to our customers, Samsung also strives to improve the skills of our repair engineers. Among the 5,500 repair engineers nationwide, 0.3% were selected with the highest technical skills and customer satisfaction and were awarded as ‘C masters’. The ‘Service Technology Contest’, which competes with service engineers for their skills and expertise, is also held annually.
Samsung Galaxy S25 Ultra camera design remains to be a mystery. CAD renders showcased slightly rounded corners of the next flagships. However, the camera rings continue to be a controversial aspect of the S25 Ultra design.
In a new leak, tipster IceUniverse claims to have final design info of the S25 Ultra. The leaker claimed that the Galaxy S25 Ultra could feature the Galaxy Z Fold 6-like camera rings, which could be similar, but not the same.
CAD renders showcased a Fold6-inspired camera ring pattern. Later on, IceUniverse claimed that the S25 Ultra wouldn’t adopt such looking rings. However, the tipster now has updated information that the rings are identical to Fold6’s.
This means the S25 Ultra camera rings may not be as metallic and crispy as the S24 Ultra. Rather, the rings would adopt a textured design surrounding the sensor. The rings’ thickness would be higher than the rings used in the Galaxy S24 Ultra.
The final answer of S25 Ultra camera: It is similar to the camera ring design of Fold6, but not exactly the same. pic.twitter.com/WFYZZUGfj3
— ICE UNIVERSE (@UniverseIce) October 11, 2024
For now, take the input with a grain of salt as the final design could only be confirmed after the start of mass production. Well, the front side of the S25 Ultra will look even more classical than the S24 Ultra.
Samsung has further refined the bezel and smartly modified the overall dimensions. As a result, the S25 Ultra could be slightly taller and narrower. The company has also worked on reducing the thickness and weight of the next Ultra.
These crucial refinements are taken into account to solidify the sales potential. We expect the mega unveiling event by Samsung early next year.
Samsung has reportedly updated many icons in One UI 7 and added powerful widgets. The company teased the internal build of the upcoming software. The development is still in progress, and design modifications are underway.
IceUniverse revealed Samsung changed many icons and added new widgets in One UI 7. The software is “still in the development stage,” the source mentioned. The revelation aligns with Samsung’s announcement for further refinements.
Samsung will launch the Beta Program by the end of this year. We are expecting a brief One UI 7 Beta Program, covering limited models. Recently, the US community moderator confirmed that the Beta Program will launch for the Public as well.
The source highlighted that the Gallery app’s icon has been changed again. It looks like Samsung has also altered the in-app competent icons of Gallery. More native app icons are reportedly revamped as we await the Beta to kickstart.
In addition, the One UI 7 has added new widgets for Galaxy devices. Ice suggests the addition of “some incomparably rich widgets.” These widgets may offer powerful features that are not available in any other rival OS.
As I said before, One UI 7 is still in the development stage, the latest version is very smooth, and many icons have been changed, and the gallery icons have been changed again.😁
And added some incomparably rich widget, more than any other OS.— ICE UNIVERSE (@UniverseIce) October 11, 2024
Samsung’s Android 15 has been in the headlines for a quite long time. The software is awaited by millions of Galaxy fans worldwide. The company is delaying the release to offer a bug-free experience to Galaxy devices.
The final version of One UI 7 will be announced with the Galaxy S25 series next year. Due to this major change, One UI 7.1’s existence is in question. It’s uncertain whether the .1 version of One UI 7 will ship with new Galaxy S phones next year.
Will One UI 7.1 launch or be skipped after Samsung’s One UI 7 confirmation with Galaxy S25?
Samsung Galaxy S25 FE could introduce an innovative Slim design. The company is considering a slimmer design for the next Fan Edition. It could be made possible by expanding the battery size to prevent any drop in capacity.
South Korea’s TheElec reports that the Samsung Galaxy S25 FE could feature a Slim design. The smartphone is expected to get a 6.7-inch display. The battery capacity could also be the same as the S24 FE, which is 4700mAh.
Reducing smartphone thickness is a pretty difficult task for manufacturers. A small change or micrometer difference requires a lot of engineering work. Well, Samsung seemingly found a way to make its future Galaxies slimmer.
The Galaxy S25 FE could get a slimmer and larger battery in size. The capacity could remain intact, and a reduction in the battery’s thickness will help Samsung achieve the goal of reducing the phone’s thickness to make it slimmer.
Samsung has recently released the Galaxy S24 FE. The new variant comes with pretty much upgrades over its predecessor. It has a larger display, bigger battery, and upgraded display – but with a price increase of $50.
Now, the company is unlikely to modify these aspects in the next model. The focus could be on further refining the overall design. The camera department could see an upgrade with the inclusion of a next-gen Telephoto sensor.
The Galaxy S25 series is expected to be announced early next year. The S25 FE is approx a year away from now as we got the S24 FE released last month. We will get to know even more about the upcoming products in the future.