Some Galaxy Buds Pro users facing issues like pus and scabs, Samsung responded!
At the first Galaxy Unpacked event of this year, Samsung introduced its latest wireless earbuds called the Galaxy Buds Pro alongside the Galaxy S21 series flagships. The Buds Pro highlights immersive sound, superior call quality, intelligent ANC (Active Noise Cancellation), and enhanced connectivity across your devices.
Surprisingly, the company has recently issued an official comment on complaints from users of Galaxy Buds Pro wireless earbuds about unpleasant symptoms. Some of the Buds Pro owners reported having various issues including the appearance of pus, scabs, blisters, and inflammation.
Following the reports, Samsung countered that the Galaxy Buds Pro earbuds have been internationally tested before being marketed and confirmed to be free of harmful substances. At the same time, the company explained that sweat and moisture can cause user-described problems as the earbuds stay in the ears.
Adding to this, Samsung has confirmed the design of the earbuds is the reason behind discomfort and recommended users to regularly clean and disinfect the Galaxy Buds Pro earbuds while keeping the ear canal dry.
Besides, the company also noted on the official website that the earbuds contain acrylate and nickel, so people with allergies should avoid wearing them for extended periods.
If you are also facing any issues with your Galaxy Buds Pro, let us know in the comments section below!
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Issues
Galaxy S23 Dolby Atmos audio quality drops after One UI 6.1.1, fix coming soon
After installing the One UI 6.1.1 update, several Samsung Galaxy S23 users have noticed a drop in audio quality, especially with Dolby Atmos. Users reported that the audio now sounds “tinny and washed out,” which used to be a clear and rich sound before the update.
At first, Samsung denied there was a problem. However, as more and more people reported the same issue, Samsung finally acknowledged that something was causing the issue.
Samsung has explained that the issue was caused by a change in the Dolby Atmos software. The update moved from Dolby Atmos version 3.10 to 3.12. This update was intended to enhance the 360 Audio feature. Unfortunately, it also affected the overall sound quality, which some users found disappointing.
Further, the Korean tech giant has mentioned that the new audio tuning may sound less clear or less punchy compared to what users were used to with the previous version of Dolby Atmos.
Samsung confirmed that it has communicated the issue to Dolby and is actively working on a fix. The two companies are working together to release an updated version of the Dolby Atmos library to fix the issue.
Users were expecting that the issue would be solved in the November 2024 security update, but so far, that hasn’t happened. Samsung has not yet given a specific date for when the fix will arrive, but they are aware of the issue and are working on a solution.
In the meantime, Galaxy S23 users who are experiencing the audio issue are advised to stay tuned for future updates that may address this issue.
Samsung Galaxy S23 with One UI 7 hits new performance benchmarks
Issues
Update Samsung Health Monitor to fix app freezing issues
Some users are facing issues with the Samsung Health Monitor app, like freezing or not working properly. Some old versions of the app, especially version 1.3.5.006, have been causing issues.
Fortunately, Samsung has acknowledged the freezing problem of the Health Monitor app and released an update to fix it. If you are facing issues with this app, then install the latest update now to get the app back to normal.
Updating the app helps fix the freezing problem and gives users access to the latest features, bug fixes, and improvements. It’s also important for users to make sure their phone’s software is up to date, as outdated phone software can cause problems with apps.
Here’s how to update:
To fix the freezing issue, the Samsung Health Monitor app needs to be updated to the latest version. For that, you just need to follow a few steps:
- Open the Galaxy Store app on your Samsung device.
- In the search bar of the Galaxy Store, type “Samsung Health Monitor” to find the app.
- If there’s an update available, users will see an option to Update. Tap on it to start downloading the latest version.
- Once the update is installed, the Samsung Health Monitor app should work better with fewer freezing issues.
If users still experience freezing after updating the app, they should check if their phone’s software is updated.
Notably, Samsung announced that Galaxy users with smartphones running Android 11 or older will no longer be able to use some important features of the Health app as the company is going to end support for Android 11 or earlier devices.
Samsung Health Monitor app ends support for Android 11 and older phones this December
Issues
Samsung’s November 2024 update might block Android Auto, here’s quick fix
If you’re having issues using Android Auto on your Samsung Galaxy phone after the recent November 2024 security update, you’re not alone. The update brought changes to the “Auto Blocker” feature, which could be preventing Android Auto from working when connected via USB.
November 2024 update adjusts the Auto Blocker to block all USB connections except for charging. Through this feature, Samsung aims to improve security. However, it also stops Android Auto from working over a wired connection, but only if you have the Auto Blocker set to “Maximum restrictions” mode.
Fortunately, the Auto Blocker is not enabled by default, so this problem will only affect you if you have already turned on the “Maximum restrictions” setting. If you’ve noticed Android Auto stopped working, you just need to turn it off.
For that, you just need to open Settings on your Samsung phone >> go to Security and Privacy>> tap on Auto Blocker >> turn off the Maximum Restrictions option. Once you do this, Android Auto should work as normal over a wired connection.
If you want to keep using Auto Blocker for extra security, just make sure the “Maximum restrictions” mode is disabled. You may be asked to enter your PIN if you decide to turn off Auto Blocker completely.
If Android Auto stopped working after the November update, it’s worth checking your Auto Blocker settings. It’s an easy fix, and you can still enjoy Android Auto with or without the added security.
Samsung will provide the advanced Auto Blocker feature with One UI 7 update to Galaxy devices.
Samsung One UI 7 will provide extra security with advanced Auto Blocker feature