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[Article first published on December 08, 2020]

Samsung One UI 3.0 has officially released by the company on December 3rd, 2020, and also started to roll out for the Galaxy S20 series smartphones globally. The One UI 3.0 is built on Google’s Android 11 and brings several new features to the Android ecosystem.

Aside from the added features and user interface changes, some of the system’s features become incompatible with the Android 11 version upgrade. One of the affected features is the Samsung Smart View. The Smart View app lets you enjoy content from the mobile and PC easily on your Samsung Smart TV, as well as allowing you to control the TV with your mobile.

READ MORE: Samsung Tizen OS becomes top player in the global Smart TV streaming platform in Q3, 2020

According to a recent report on Samsung’s community forum, we’ve found that users are unable to connect to Google Chromecast through the Samsung Smart View application. Whenever they turn on the Smart View and search for Chromecast, the application isn’t able to find the Chromecast. Google’s Chromecast is a built-in technology that allows you to stream media and apps from your smartphone, or tablet to your Smart TV wirelessly.

Following the complaints, the SmartView Manager has informed the user that this issue is occurring because of the Android 11 upgrade. The latest privacy policy of Android 11 restricts Chromecast connection through the Samsung Smart View application.

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The official further stated that Samsung has continuously cooperated with Google on the compatibility issue between Chromecast and Smart View but the problem was not resolved.

Still, want to connect your Galaxy device with Smart TV?

  • Download Google Home app via Play Store
  • Connect screen mirroring through Google Home.

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.

Issues

Samsung Galaxy Z Fold 4 users facing severe issues while opening the display 

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Samsung Fold Flip 5 storage

Galaxy fans and tech enthusiasts are waiting for the launch of the next generation of foldable phones. On the other side, the consumers of Samsung Galaxy Z Fold 4 are facing severe issues while opening the display of their foldable phone, and this is annoying them a lot.

As per the information, some users of fourth-generation foldable phones are having trouble opening their device’s display. The report says, the display of the Galaxy Z Fold 4 smartphone isn’t opening fully and it even leads to a screen break when tried for some.

Some users stated that the display of their foldable device didn’t open after playing a game for a few minutes at full brightness. While another user says, his phone’s hinge was suddenly faulty after leaving it next to a hot tub. Hence, the reason behind this could be excessive heat.

Moving on, the blockage appeared to be comprised of the same bristles and tape that fit the brushes that line the hinge. These brushes have been a part of the hinge design and their purpose is to clear out dirt and debris from the hinge. The report also indicates the glue that holds these brushes in place is starting to diminish.

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However, Samsung finally acknowledged the Galaxy Z Fold 4 display not opening properly issues and suggested customers to contact their local Customer Service representative. Below you can read Samsung’s official statement.

  • “Samsung is committed to providing the best possible mobile experience to customers and conduct a series of rigorous, industry-validated tests designed specifically to simulate real-world conditions. We encourage customers with questions regarding their Samsung device to contact their local Customer Service representative.”

Samsung Fold 4 One UI 5.0 Canada

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Issues

S Pen smells like burnt plastic, Galaxy S24 Ultra users concerned

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One UI 6.1 US unlocked

Following the Note series, Samsung launched the Galaxy S22 Ultra with an S-Pen, which has been maintained up to the S24 Ultra and is expected to continue in subsequent models. Owners of the Samsung Galaxy S24 Ultra have encountered an unexpected issue with their S Pen stylus that is it smells like burnt plastic. This concern has been discussed by users on Reddit and addressed in the Samsung Community forums.

Samsung is already aware of these concerns and the community moderator explained that the smell is due to the S Pen’s storage location near the phone’s internal components, which generate heat during use. This heat can cause the S Pen’s plastic to warm up and emit a smell, which is unusual but not harmful.

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Furthermore, the moderator assured users that this is normal and will fade as the device cools. He compared it to the temporary smell in a car that has been parked in the sun.

This concern is not exclusive to the S24 Ultra, as it was also reported with the Galaxy S22 Ultra. If you notice a burnt smell from your S-Pen, it is a known and expected behavior, not a cause of concern.

‘This isn’t anything to be concerned about. While the S Pen is in its holster, it is close to the internal components of the phone, which will generate heat while in use, and cause the plastic to heat up. This can smell like burning, but it is similar to the smell you might experience after leaving your car in the sun for a few hours. The seats and plastic fittings in the vehicle might smell hot, but this will diminish after it cools,’ said Moderator.

Samsung Galaxy S24 S-Pen smell

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Issues

Samsung to fix LockStar app’s clock overlap bug in a future update

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Samsung Lockstar bug fix

Samsung users have been facing a lock screen clock overlap bug on the LockStar Good Lock module, which causes the clock display to overlap when the screen turns off. Samsung has acknowledged this issue, and a firmware update is in the works to resolve it.

The error appears intermittently, so restarting the device is a temporary solution. Users are noticing an unusual flicker when the screen dims before turning off.

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A Samsung community moderator has apologized for the inconvenience caused by the LockStar bug and assured that a software update to fix the clock overlap is coming. However, the exact timing of this update is not confirmed yet due to some reasons.

As a temporary solution, users are advised to reboot their devices if they encounter the clock overlap. If the issue persists, it is recommended to disable LockStar until the software update is available.

Samsung LockStar Clock bug

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