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[Article first published on December 08, 2020]

Samsung One UI 3.0 has officially released by the company on December 3rd, 2020, and also started to roll out for the Galaxy S20 series smartphones globally. The One UI 3.0 is built on Google’s Android 11 and brings several new features to the Android ecosystem.

Aside from the added features and user interface changes, some of the system’s features become incompatible with the Android 11 version upgrade. One of the affected features is the Samsung Smart View. The Smart View app lets you enjoy content from the mobile and PC easily on your Samsung Smart TV, as well as allowing you to control the TV with your mobile.

READ MORE: Samsung Tizen OS becomes top player in the global Smart TV streaming platform in Q3, 2020

According to a recent report on Samsung’s community forum, we’ve found that users are unable to connect to Google Chromecast through the Samsung Smart View application. Whenever they turn on the Smart View and search for Chromecast, the application isn’t able to find the Chromecast. Google’s Chromecast is a built-in technology that allows you to stream media and apps from your smartphone, or tablet to your Smart TV wirelessly.

Following the complaints, the SmartView Manager has informed the user that this issue is occurring because of the Android 11 upgrade. The latest privacy policy of Android 11 restricts Chromecast connection through the Samsung Smart View application.

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The official further stated that Samsung has continuously cooperated with Google on the compatibility issue between Chromecast and Smart View but the problem was not resolved.

Still, want to connect your Galaxy device with Smart TV?

  • Download Google Home app via Play Store
  • Connect screen mirroring through Google Home.

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.

Issues

Samsung offers solution for One UI 6.1 Gallery video playback issue

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One UI 6.1 Samsung Gallery issue

Samsung Galaxy users have reported a playback issue with video editing using the Gallery app after installing the One UI 6.1 update on their devices. It’s causing inconvenience for Galaxy users and disrupting the usability of edited videos on their devices.

The Korean Tech giant is aware of the playback issue with Samsung Gallery videos on One UI 6.1 devices and is planning to release a software update to fix it. Additionally, a company moderator has provided the reason behind its occurrence.

He has mentioned that the issue specifically occurs when videos shot with the ‘Auto FPS’ feature enabled in the Camera app may stutter or cut out during playback after editing.

To resolve this problem, Samsung recommends disabling the ‘Auto FPS’ feature in your Camera settings. This ensures that videos shot without the ‘Auto FPS’ setting will play smoothly even after being edited in the Gallery app.

To deactivate this feature, you just need to open the Camera app >> tap the settings icon located at the top left corner of the screen >> inside the settings menu, find the ‘Auto FPS’ option >> switch it to ‘Off’.

Samsung is also planning to release a fix with a new software update. Users are encouraged to install this update promptly when prompted on their devices.

You can check the update by going to the Settings app on your Galaxy device >> Scrolling down and selecting ‘Software Update >> Tapping the ‘Download and Install’ option.

By following these steps, Galaxy users can ensure a smoother experience when editing and playing back videos on their devices.

One UI 6.1 Samsung Gallery issue

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Issues

Update Samsung Bixby app now to resolve brief responses issue

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Samsung Bixby issues

Are you experiencing issues with Bixby on your Samsung Galaxy device? If yes, you are not alone, as several Galaxy users have reported issues with Bixby such as it responding briefly and then ending immediately. This issue could be due to outdated software and its related language pack.

Samsung has acknowledged this issue where Bixby suddenly stops responding. In addition, a Samsung community moderator has shared a solution for this issue.

The moderator suggests keeping both the Bixby app and its voice recognition language pack updated for smooth operation and error-free performance. If you are using an older version of Bixby, update it immediately to version 3.3.54.0 or later to address various issues.

Users can easily update the Bixby app through Galaxy Store, the steps given below.

  • Open the Galaxy Store app on your Samsung device.
  • Search for “Bixby” in the app’s search bar and hit enter.
  • Select the Bixby app from the search results to view its details.
  • If there’s an update available, you’ll see an option to update the app. Tap on it and follow any instructions to complete the update.

By following these steps to update the app through the Galaxy Store, you can ensure the smooth functioning of your Samsung Galaxy’s Assistant. Make sure that you also update the language pack used for voice recognition along with the Bixby app.

Samsung Bixby issues

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Issues

Samsung offers temporary solution for Internet screen adjustment issue

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Samsung Internet Keyboard adjustment issue

Samsung recently released a new update for Galaxy devices with version 26.0.0.52. Users are facing some issues after installing this update.

Users have reported that the screen does not adjust properly when the keyboard is active, often hiding important information. Specifically, this issue occurs when the ‘Hide status bar’ feature is enabled.

Samsung is aware of this issue and is actively working on app updates to comprehensively resolve this issue. At the same time, a community moderator has suggested a solution to temporarily resolve this issue.

To resolve this issue, the ‘Hide status bar’ setting within the Samsung Internet app needs to be disabled. For that, you just need to follow a few easy steps:

  • Visit the Samsung Internet app on your Galaxy smartphone
  • Click on the More icon located at the bottom bar.
  • Now, tap on the Settings.
  • Locate the Layout and Menus option and tap on it.
  • Here you can see the Hide Status Bar option, tap the toggle to turn it off.

After following these steps, this issue will be resolved to some extent. Moreover, Samsung assures users that an upcoming app update will further address this issue. The company aims to enhance the overall usability and functionality of the Samsung Internet experience.

Users are encouraged to update their Samsung Internet app to the latest version via the Galaxy Store and stay tuned for new updates.

Samsung Internet Keyboard adjustment issue

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