Recently, a Facebook page encountered thousands of complaints claiming that Samsung delivered defective refrigerators to consumers in recent months. Moreover, the issues that were faced were related to freezing in various compartments of the fridge.
One of the consumers claimed that the company didn’t admit the issue as she already got 5 service repairs, but the problem still the same. However, she also revealed that the latest repair of the fridge fixed the ice machine which is only a part of the issue related to the excessive freezing.
“The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees,” said Butler (consumer). According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it’s not the case at all.
However, the service provider replaced the control panel and other parts in the Butler’s refrigerator over the last 4 years. The expenses cost her around $2,298.00 for the model that she purchased in 2016. But somehow, she was not satisfied with the service.
After getting frustrated, she joined the ‘Samsung Refrigerator Recall U.S.A Now Facebook page’ and complained about it. Just after few days of her post, she was joined by 1000 other peoples across the country facing the same issues in their refrigerators.
A lawsuit filed against Samsung for delivering defective refrigerators
When this issue became big, a class action lawsuit filed listing over 20 models of Samsung refrigerators which the plaintiffs claim that the ice makers are defective. And now, these cases are on trial stage in the court, as per the latest info.
lastly, we don’t have much information regarding the statements and details of the ongoing cases but as a tech enthusiast, it’s our duty to not only show the merits of Samsung but also to address the problems faced by the consumers regarding the company’s electronic products purchased by them. Besides, if you want to know more about the complaints, you can head to the link mentioned below.
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Samsung may introduce Self Repair Assistant app for Galaxy devices
Samsung may introduce a new application called Self Repair Assistant for Galaxy devices in the future. A recent trademark application filed by Samsung at the US Patent and Trademark Office for “Self Repair Assistant” indicates a new app might be coming soon.
The trademark application document suggests that the Self Repair Assistant may have a blue Samsung-style Android app icon with a gear and a wrench within it. In application, the purpose of this new service is described as “computer application software for mobile phones.”
It could be used for self-repair, self-maintenance, and self-installation of devices including smartphones, smart watches, tablet computers, and earbuds. Talking about the status of the application, the Trademark Office is currently waiting to examine the application, reports TheVerge.
We are assuming that the Self Repair Assistant app may provide users with repair guides and part information on different Galaxy devices including phones, tablets, watches, and earbuds. Notably, the company partnered with iFixit earlier this year to provide an online repair resource site with OEM parts and repair guides.
Back in March, Kyle Wiens, CEO of iFixit reportedly stated that his company is working to improve Samsung’s repair guide and DIY parts offerings. Accordingly, it looks like Samsung and iFixit are now shaking hands to introduce an app offering all that stuff to Galaxy consumers.
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Samsung is building new global research unit for semiconductors
Taking a big step, Samsung Electronics is going to establish a new global research unit for semiconductors under the DS Business Division in December 2022, BusinessKorea reports.
According to the information, the new global semiconductors research unit will be headed by DS Business Division’s Vice President and expected to analyze the semiconductor market and other related industries.
At present, the South Korean tech giant has numerous research units that include Samsung Research for research on advanced technologies, as well as Samsung Securities Research Center, and Samsung Global Research.
Since the above-mentioned research organizations are responsible for different fields, the tentative Global Research unit dedicated to semiconductors will surely help Samsung with in-depth analyses of the industry.
Due to global supply chain disruptions during the COVID-19 crisis, the company felt the need for a dedicated semiconductor research organization, as result, it’s going to be established next month.
Big changes in Exynos’s strategy
The Galaxy S23 series is likely to globally feature Snapdragon 8 Gen 2’s overclocked variant, while the flagship Exynos 2300 chipset reportedly making its commercial debut with a future Galaxy A or M series phone.
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Check out Samsung Odyssey OLED G8 official infographic here
Samsung officially introduced the Odyssey OLED G8 monitor this year. This is the company’s first OLED Gaming Monitor that delivers brilliant brightness and faster performance. Samsung has now officially shared the infographic of this Odyssey OLED G8 monitor that reshows its specifications.
Samsung has designed the Odyssey OLED G8 monitor for lightning-fast gameplay. It comes with full of premium gaming features including an incredibly low 0.1ms response time and 175Hz refresh rate to keep you one step ahead of the competition.
The 34-inch Odyssey OLED G8 is built to an ultra-slim thickness of 3.9mm. It is VESA DisplayHDR 400 True Black Certified which ensures that the content you see will appear vivid and life-like with accurate color and contrast reproduction.
For further visual immersion, the display comes with the renowned CoreSync and Core Lighting+ from the Odyssey portfolio. Found on the back of the monitor, this advanced lighting technology matches on-screen colors, bringing content to life with bright and vivid colors that create a more memorable, immersive experience.
Other than these, the Odyssey OLED G8 features Micro HDMI (2.1), Mini DP (1.4), and USB-C ports for versatile connectivity, as well as 5W stereo speakers for crisp sound. You can learn more about how the Odyssey OLED G8 delivers a next-level gaming experience through the infographic below.
Samsung Odyssey OLED G8 official infographic: