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Samsung Galaxy Note 20 users reported bad sound quality in playing media and video calling

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Samsung Air command

At the Unpacked event in August 2020, Samsung unveiled two new flagship smartphones – Galaxy Note 20 and Note 20 Ultra. Both of the latest smartphones of the Galaxy Note series comes with powerful hardware and software capabilities.

Their big screens are made to provide full enjoyment with social media, streaming videos, playing audio, and whatever you want. With its next-gen 5G connectivity, you can talk face to face to your beloved contacts and family members with the clearest video calling.

Despite these impressive qualities, some of the Galaxy Note 20 device buyers reporting on the company’s forum about its bad sound quality. According to their concerns, they are facing background noise from the speaker of the device while calling via social media platforms like WhatsApp or Facebook Messenger.

READ MORE: Samsung Galaxy Note 20 Series One UI Updates Tracker

Following the reports, another affected user raised complaint that he is constantly hearing a background noise while video calling via WhatsApp even also in streaming videos on YouTube.

They have also tried to check the problem is only regarding the speaker or it’s an issue caused by software. After connecting Bluetooth headsets the things are the same, they can still hear the irritating extra noise. Surely, it clears that this is an issue caused by software.

Still, Samsung or its staff member didn’t reply to the reports and complaints of the users. Arriving these types of severe issues in the high-end price smartphones can surely affect the reputation of the company.

We expect that the company will soon acknowledge the issues and release a fix OTA for the Galaxy Note 20 devices to solve the problems. If you are also facing such issues, let us know in the comments below.

Upcoming update:

Samsung has already started the beta testing of its latest custom skin, One UI 3.0 which is based on Android 11. The company has closed the beta registration for the Galaxy Note 20 devices in South Korea, which indicates that these phones will soon be getting the latest One UI 3.0 update.

The Android 11/One UI 3.0 comes with a number of exciting new features like a redesigned user interface, a refreshed quick settings panel, and a new settings menu. In addition, it will bring several system improvements and feature enhancements for a better user experience.

James is the lead content creator on Sammy Fans and mostly works on Samsung's firmware section. His first phone was the Galaxy S4 and continues to get new S series devices. Most of the time, James tries to learn about new technologies and gadgets but he also sneaks a bit of free time to nearby rivers and nature.

Issues

Update Samsung Bixby app now to resolve brief responses issue

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Samsung Bixby issues

Are you experiencing issues with Bixby on your Samsung Galaxy device? If yes, you are not alone, as several Galaxy users have reported issues with Bixby such as it responding briefly and then ending immediately. This issue could be due to outdated software and its related language pack.

Samsung has acknowledged this issue where Bixby suddenly stops responding. In addition, a Samsung community moderator has shared a solution for this issue.

The moderator suggests keeping both the Bixby app and its voice recognition language pack updated for smooth operation and error-free performance. If you are using an older version of Bixby, update it immediately to version 3.3.54.0 or later to address various issues.

Users can easily update the Bixby app through Galaxy Store, the steps given below.

  • Open the Galaxy Store app on your Samsung device.
  • Search for “Bixby” in the app’s search bar and hit enter.
  • Select the Bixby app from the search results to view its details.
  • If there’s an update available, you’ll see an option to update the app. Tap on it and follow any instructions to complete the update.

By following these steps to update the app through the Galaxy Store, you can ensure the smooth functioning of your Samsung Galaxy’s Assistant. Make sure that you also update the language pack used for voice recognition along with the Bixby app.

Samsung Bixby issues

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Samsung offers temporary solution for Internet screen adjustment issue

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Samsung Internet Keyboard adjustment issue

Samsung recently released a new update for Galaxy devices with version 26.0.0.52. Users are facing some issues after installing this update.

Users have reported that the screen does not adjust properly when the keyboard is active, often hiding important information. Specifically, this issue occurs when the ‘Hide status bar’ feature is enabled.

Samsung is aware of this issue and is actively working on app updates to comprehensively resolve this issue. At the same time, a community moderator has suggested a solution to temporarily resolve this issue.

To resolve this issue, the ‘Hide status bar’ setting within the Samsung Internet app needs to be disabled. For that, you just need to follow a few easy steps:

  • Visit the Samsung Internet app on your Galaxy smartphone
  • Click on the More icon located at the bottom bar.
  • Now, tap on the Settings.
  • Locate the Layout and Menus option and tap on it.
  • Here you can see the Hide Status Bar option, tap the toggle to turn it off.

After following these steps, this issue will be resolved to some extent. Moreover, Samsung assures users that an upcoming app update will further address this issue. The company aims to enhance the overall usability and functionality of the Samsung Internet experience.

Users are encouraged to update their Samsung Internet app to the latest version via the Galaxy Store and stay tuned for new updates.

Samsung Internet Keyboard adjustment issue

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Samsung shares a solution for half screen darkening issue

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Samsung Half-screen darkening issue

Some users of Samsung devices have encountered an issue where half of the screen appears dark while switching screens. This issue mainly occurs after interactions like closing apps, switching horizontally/vertically, or handling notifications.

Fortunately, the community moderator has shared a temporary solution for fixing the half-screen darkening issue on Samsung devices. He has confirmed that this issue often arises due to improper processing of the screen darkening effect, particularly noticeable after activities such as checking ad pop-ups.

To resolve this issue, Samsung recommends restarting the device as an immediate fix. For that, swipe down from the top of the screen twice to open the Quick Panel >> tap on the power off icon >> select “Restart” to reboot your device.

Further, the moderator mentioned that Samsung is actively developing a software update to permanently fix this issue. Users may soon receive a notification to update their device software.

To update your Galaxy device, navigate to Settings on your device >> select Software Update >> choose Download and Install.

Samsung advises users to update their devices when a software update becomes available to prevent the recurrence of such issues.

One UI 6.1: How to turn on App Protection feature on Samsung devices

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