Issues

Samsung Galaxy Watch Active 2 ‘Resume Workout’ issue appeared once again

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Samsung Galaxy Watch Active 2 comes with a bigger customizable screen and a fresh look. It provides users with all the health insights when they need them while keeping you connected with your smartphone. Whenever you are running or doing exercise, the Galaxy Watch Active 2 provides you optimal performance from inside and out.

Its running coach function gives you real-time actionable advice and the manual tracking works for all activities for dozens you can track.

Aside from its massive features, there’s a serious issue with the Galaxy Watch Active 2. This smart wearable reportedly pauses during workouts and won’t reactivate.

Following its launch in August last year, users of this smartwatch reported an issue regarding the workout feature. Once they started a workout mode and take a break by pausing the workout, the watch simply doesn’t resume it. Instead, it shows the music player widget and keeps showing it.

READ MORE: Samsung Galaxy Watch Active 2 receiving lots of new features with a new update

Even, if the button is pressed accidentally, the watch stops tracking the exercise. It randomly prompts users to open music or starts the Samsung Pay service. Following this occurrence, Samsung rolled out incremental firmware updates for this smartwatch and it claimed to solve this bug.

However recently, the same issue occurred in my Watch Active 2 and I simply don’t like the way it ended my workout without even completing my daily reps. So, each time the pause happens I’ve to press the home key and restart the health app and start the workout mode again to begin my reps, which is so irritating.

I’ve thought that this problem has been outcasted from Samsung Galaxy Watch Active 2 with the latest Tizen update but it actually didn’t. However, we cannot confirm that every Watch Active 2 user is experiencing the same issue.

After some research on such matter, I’ve found that, while the watch automatically tracks different workouts, and if we stop exercising during the tracking period, the watch automatically closes the workout tracking.

Following this matter, a Galaxy Watch Active 2 user claimed that he did a hard reset and its watch started working properly. But the hard reset doesn’t completely solve the issue, it’s only a temporary solution.

According to a Product Expert on the community forum, you can see which different workouts the watch can track by heading to Samsung Health app on the watch, then go to “Workout Detection” then “Activities to detect”.

These types of issues with a well-known company’s high-end smart wearable is not good for the reputation of the company. Still, Samsung has not acknowledged multiple reports while the users reporting for a long time.

If you also facing these types of issues with your Samsung Galaxy Watch Active 2, let us know in the comment box below.

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