Opinion
Opinion: Samsung is doing a fantastic job with software updates
With the launching of a smartphone, its maker assures you to provide better after-sales services, but not every smartphone maker keeps its promise. One of them is Chinese smartphone maker OnePlus, who’ve forgotten its claims for best ever customer service.
A few days ago, OnePlus has informed the users of its Nord lineup smartphones users that they will get “only one major” Android upgrade. This move is surely frustrating for most of the consumers of OnePlus.
Regular software updates are too much important for our smartphones because they bring not only security patches but also includes new or enhanced features or better compatibility with different devices or applications. They can also improve the stability of your software, and remove outdated features.
While monthly software update keeps the user’s data and privacy safe from different threats, major updates improve the overall device experience and performance with the latest features and enhancements.
As a proud consumer of Samsung’s smartphones, I can confirm that Samsung is the best ever service provider among all the smartphone makers across the globe. Even, Samsung is one step forward from the stock Android because, at the end of October, it has started providing November 2020 security patch for its second-gen foldable devices.
Furthermore, this month, Samsung has gone multiple times ahead of Google toward the testing terms of monthly security patches.
In detail, nowadays, Samsung is running the beta testing of the latest version of its massive custom skin, One UI. Its latest flagship phones of S and Note lineup, Galaxy S20, and Note 20 series smartphones experiencing the beta testing of Android 11 based One UI 3.0. A few days ago, the Galaxy S20 devices have received the December 2020 security patch with the One UI 3.0 beta build.
It shows that Samsung follows its own software upgrading procedure to fix the bugs and CVEs before Google does for stock Android.
Read in detail: Samsung just released December 2020 security patch, 16 days ahead of next month
Adding to this, Samsung provides two years of monthly security update support for its flagships and two more years of quarterly security patches. While selected mid-range smartphones also eligible for monthly security patches for better security. Furthermore, some devices are still receiving security updates after five/six years of their launching like the Galaxy S6 and Note 5 devices received new updates even after the completion of its update lifecycle.
Well, the above information is only regarding security updates. If we talk about major Android OS upgrades, Samsung is committed to supporting the latest Android OS upgrades until the hardware specs allow them to provide the optimized mobile experience.
With its already impressive update policy, Samsung has extended the lifecycle of its smartphones. The company has also grown its major OS upgrade policy. Now the high-end smartphones including the Note, S, Fold/Flip, Tab S series, and select A series smartphones are listed to receive three years of latest Android upgrade support.
That’s not it because when other phone makers provide only one Android upgrade for its high-end smartphones, Samsung gives two generations of Android updates for its mid-range and budget phones.
These moves make Samsung, the best software updates provider among all the other phone manufacturers. In my opinion, Samsung, you are doing a fantastic job with software updates.
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Opinion
Why I will skip the first One UI 7.0 beta on my Galaxy S24 Ultra
When Samsung releases One UI 7.0 beta, the Galaxy S24 users will be very excited to try out the new features and improvements. However, despite my serious excitement to try the cutting-edge features, I’ve decided to skip installing the first beta release of One UI 7.0 on my Galaxy S24 Ultra. Instead, I will go for the 2nd One UI 7.0 beta build.
This decision isn’t made lightly but is based on past experiences with early betas, insights from tech communities, and an understanding of what beta testing involves. Here’s why I’m choosing to wait rather than dive into the first wave of this new One UI version.
Here are some reasons you might decide before installing the first One UI 7.0 beta on your Galaxy S24 Ultra:
1. Stability Issues: Beta versions often come with bugs and stability issues. Since this would be the first beta, it might have more common problems that could affect daily usage, like app crashes, battery drain, or even critical features not working properly. From my experience, the initial betas are not optimized for battery life, potentially leading to worse battery performance than what you’re used to with a stable version.
2. App Compatibility: There’s a high chance that some apps might not be optimized for One UI 7.0 yet. This could lead to apps not functioning correctly or at all, which could be particularly frustrating if these are apps you rely on for work or personal use. As we have seen in the past, some beta versions might have issues with payment and banking apps due to changes in APIs or security certificates, which could be a significant inconvenience.
3. Performance: Beta software can cause unpredictable performance. There might be slowdowns, UI lag, or unexpected reboots, which could hamper the user experience.
4. Availability: Beta programs often roll out in phases and might not be available for all regions or carrier-specific models at once. The first beta might not include all the features slated for the final release, or some features might not work as intended. Waiting for a later beta or the final release ensures you get a better experience.
5. Serious Issues: Once you install a beta, rolling back to a stable version might require a full wipe of your device, which means backing up data, reinstalling apps, and setting up your phone again, which is time-consuming. Although rare, there’s always a risk with beta software that you could encounter a bug that might lead to data loss. Sometimes, participating in beta programs can complicate receiving future OTA updates.
Here are some reasons why you might decide to install the 2nd One UI 7.0 beta instead of the first on your Galaxy S24 Ultra:
1. Improved Stability and Features: The second beta typically addresses many of the major bugs and stability issues found in the first beta. The second beta could introduce more features or refine those that were introduced in the first beta, providing a better experience.
2. Improved Performance: With feedback from the first wave of beta testers, Samsung likely optimize performance further. This could mean smoother animations, better battery life, and overall improved system performance in the second beta. Samsung might implement changes based on user feedback from the first beta.
3. Reduced Risk of Major Bugs: In the second beta, many of those critical issues would typically be resolved. Developers and Samsung have more time to ensure that popular apps work well with the new update by the time the 2nd beta rolls out. If there are any security vulnerabilities discovered in the first beta, they’re more likely to be patched in the second build.
4. Opinions: By waiting for the 2nd beta, you get to read reviews, watch videos, and see discussions about the first beta’s pros and cons, giving you a clearer picture of what to expect.
Going for the second beta could offer you a more refined and stable version of One UI 7.0, with less risk of encountering disruptive bugs or missing features that might be critical for daily use. However, remember that participating in any beta program still carries some inherent risks, like potential data loss or unexpected behavior, but the second iteration is generally safer than the first.
The promise of new features is appealing, but the likelihood of encountering bugs, incomplete functionality, and performance issues suggests a more cautious approach. By waiting for the subsequent beta version or the official release, I opt for a more stable, refined, and fully featured user experience, ensuring that my device continues to serve as a reliable tool for both work and play. I am excited for the One UI 7.0 beta program but my decision to skip the first One UI 7.0 beta on my Galaxy S24 Ultra stands firm. What are your thoughts on this?
Opinion
Here’s why Samsung’s One UI 7.0 Beta should go global
If you’re anything like me, a dedicated Samsung Galaxy user, you’ve probably been on the edge of your seat waiting for the next big update: the One UI 7.0, which will be based on Android 15. Samsung’s history with software updates brings excitement and, at times, disappointment due to variations in update availability across different regions. Here’s why I believe Samsung should roll out the One UI 7.0 beta program globally.
First, let’s talk about consistency. When Samsung releases a beta program in only select regions, it creates an inequality in user experience. My friend in South Korea might be enjoying the latest features, while someone in Europe or Africa continuously checks for their latest software update. By expanding the beta program, Samsung ensures that all users, regardless of location, can contribute to refining the software.
There are surely some challenges in every region – different network operators, app ecosystems, and varying user behaviors. Based on my experience, using a phone in New York compared to a remote country can give different performance insights.
A global beta release means Samsung gets feedback from broader users, leading to a more robust and optimized final release. Imagine the battery life improvements they could make with data received from users in extreme temperatures.
There’s a simple theory to catch bugs, you can catch many bugs with many hands. When Samsung limits the beta program to a few regions, they’re using a smaller net to catch these bugs.
Let me share my experience with you about beta testing. In 2019, I installed the Android 10-based One UI 2.0 beta build on my beautiful Samsung Galaxy S10+. After installing the One UI 2.0 beta update, I, along with several other Galaxy S10 users, found ourselves locked out of our devices.
The update caused the phones to reject all forms of authentication, including PINs, passwords, and patterns, effectively making it impossible for us to access the phones after a restart. Even the Remote Unlock feature, which could be used via Samsung’s Find My Mobile service, did not resolve the issue as expected. We could delete biometric data, but the device wasn’t accepting the new authentication method.
After that, Samsung released a hotfix patch to fix the lockout issue. Users had to downgrade back to Android 9 Pie and then upgrade again to the beta with the included patch. Until the fix was available, Samsung advised users to change their lock screen security to either swipe or none to prevent being locked out. This issue highlighted the risks associated with beta testing new software versions.
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What I can see now is that Galaxy users are eager to participate in these beta programs. There’s a collective feeling of, “Why not us?” when beta programs are announced for limited regions. From a personal perspective, being part of a beta program isn’t just about getting the latest features; it’s about contributing to and testing them first. They want to give direct feedback to the developers so that we can all have some useful features.
So Sammy, if you’re listening, bringing the One UI 7.0 beta to every region isn’t just good for us users; it’s smart business. It ensures your software is perfect, leads to a richer feature set influenced by diverse user needs, and builds loyalty among your Galaxy users all around the world. Here’s hoping that by the time One UI 7.0 rolls out, we’ll all be part of this beta program, no matter where we are in the world.
When is One UI 7.0 beta coming?
Now, about the timeline – from what we’ve gathered, Samsung plans to tease developers with a beta towards the end of 2024, with whispers around the tech community suggesting a public beta could follow soon after.
But here’s where it gets exciting – features like a redesigned battery indicator, new animations, and perhaps even an overhaul in system design are on the table.
Opinion
Do you really need security patch software updates every month?
In today’s world, where we are connected to technology, the security of our devices is essential. But does this mean you need to update your phone with security patches every month? Let’s discuss this in this article.
Before talking about Samsung, we will discuss Apple’s software update policy. Apple is well-known for keeping its devices very secure. Apple designs both the hardware and software of its devices, allowing for seamless integration. If there’s any security flaw found, Apple can push out an update quickly. Apple’s software policy includes not just major upgrades but also minor updates and Rapid Security Responses, which are quick fixes for immediate threats.
While Apple doesn’t strictly stick to a monthly schedule for all updates, they ensure that major security patches are rolled out as soon as they’re ready, which can sometimes feel like you’re updating every month or even more frequently. In addition, Apple devices receive software updates for several years (5-6 years), ensuring even older models aren’t left vulnerable. Unlike many other companies, Apple keeps even its older devices up-to-date with security fixes, while others often leave them behind.
About Samsung, while doing well with its update schedules, the company could adopt a few strategies to enhance user trust and security. Like Apple, Samsung could work towards even more streamlined updates where security patches are smaller, faster, and less annoying. The South Korean company has recently extended the software support policy for its new devices, promising up to 7 years of OS updates, a policy highlighted at SDC 2024. Offering security updates for longer periods would not only improve security but also customer loyalty.
There must be a detailed description or changlog with every software update, which could help users understand the importance of these monthly updates. Apple’s detailed notes on what’s changed or fixed can be a good example. Samsung’s monthly software update changelog usually includes “The security of your device has been improved”.
What about an option to choose? Allow users to opt for different update frequencies. Those who want the Iron Man security could stick with monthly, while others might choose a less frequent schedule, let’s say quarterly. Sometimes, you might get up to 3-4 software updates in a single month, with the same changelog.
The company should people know why software updates matter. Sometimes, users skip updates because they don’t know how crucial they are for keeping their devices safe, not just because it’s a minor annoyance.
Some Pros and Cons of Frequent Security Updates:
Advantages:
- The most obvious benefit is enhanced security. New patches fix vulnerabilities that could otherwise be exploited by malware or hackers.
- Often, these updates also bring performance improvements or bug fixes that can make your device run smoother or faster.
- Sometimes, these updates might include minor new features or enhancements.
Disadvantages:
- Frequent updates can be annoying. They require downloads, sometimes a restart, and occasionally, they might bring new bugs to your primary phone.
- There’s a high chance that an update might not play well with a few third-party apps until those apps are updated.
- For those with limited internet/mobile data, frequent updates can consume a significant amount of internet.
My Opinion:
Do you really need those security updates every month? The answer leans towards YES, if you want to keep your device as secure as possible. However, the ideal scenario would be for companies like Samsung to make these software updates less of a task and more of a seamless part of having a smartphone.