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What to do if your Samsung device freezes or crashes

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Samsung Galaxy S20

Samsung packed with massive storage and productivity features, the Galaxy device has set a new standard for smartphone innovations. To allow more users with enhanced work and play experiences. Adding more to this, Galaxy devices equipped with different storage capacities.

If somehow your phone freezes or crashes, it can be really disturbing. The good news is that this can probably be fixed without having to send your phone in for service.

Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Just follow the below troubleshooting.

Read More: One UI 2.1 and One UI 2.5 Tips: How to optimize, clean storage, and memory in your Samsung phone

Fix 1

Force a reboot on the phone

Make sure your phone has enough battery.

  • Make sure your phone is charged to at least 5 percent. If your battery is below 5 percent, the phone may not turn on after the reboot.
  • A phone that is completely drained should be charged for a minimum of 15 minutes using the supplied wall charger.

Reboot the phone.

Rebooting the phone will be a little different depending on what phone you have.

  • Devices with a Power key: Press and hold the Volume down and Power key simultaneously for approximately 10 seconds.
  • Devices with a Side key: Press and hold the Volume down and Side key simultaneously for approximately 10 seconds.

Select Normal Boot.

  • Your phone should boot up normally. However, if the Maintenance mode screen appears, use the Volume keys to cycle through the options.
  • Then, press the Power key or Bixby key to select Normal Boot.

Fix 2

Perform a software update on a phone or tablet

Download updates manually.

  • Navigate to and open Settings, tap Software Update.
  • Then tap Check for updates.
  • Tap OK. If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.
  • You can also check for updates using Smart Switch.

If your carrier is Verizon, swipe to and tap System updates, and then tap Check for system updates.

Make sure your device has enough space if you’re having trouble.

  • Make sure the phone or tablet is connected to the internet and charged more than 50 percent before installing a software update.
  • Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
  • If your phone or tablet doesn’t have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.

Check your phone or tablet after the update.

  • If you were having issues before the software update, use the phone or tablet normally to see if the problem has been solved.

Fix 3

Reboot the phone or tablet in safe mode

Certain downloaded apps can make your phone or tablet freeze, crash, or lag. Some apps can even affect camera functionality, cause audio issues, and affect network connectivity.

Using Safe Mode disables all downloaded apps and loads only the original software that came with your phone or tablet, allowing you to determine if the issue is caused by an app or with the phone or tablet.

If the issues do not appear while in Safe mode, the problem is caused by a downloaded app and it should be uninstalled.

Note: If you have a security feature set up on the phone or tablet, you’ll be required to enter your credentials once the phone or tablet reboots.

Reboot the phone or tablet in Safe mode.

First, open the Power menu:

  • Press and hold the Power key until the Power menu is displayed.
  • Swipe down to the screen to open Quick Settings.
  • Tap the Power icon at the top of the screen.
  • Touch and hold Power off until the Safe mode icon is displayed.
  • Tap Safe mode to start your phone in Safe mode. If you’ve entered Safe mode successfully, you’ll see Safe mode displayed at the bottom of the screen.

Check if the phone or tablet is still having the same problem.

Use the phone or tablet normally and see if the issue has been resolved. If the phone or tablet is operating normally, a recently installed app was most likely causing the issue.

  • If the issue is gone in Safe mode: One of your recently downloaded apps was likely the cause of the problem. Proceed to step 3.
  • If the issue still exists: Downloaded apps may not be the cause of the problem. You may need to reset the phone or tablet to the factory setting.

Uninstall apps.

  • One by one, uninstall any apps you downloaded just before your phone or tablet began having the issue.
  • After uninstalling each app, restart the phone or tablet and see if it is functioning normally.
  • After you uninstall the app that caused the issue, you can reinstall the other safe apps you just deleted.

Reboot the phone or tablet normally.

First, open the Power menu:

  • Press and hold the Power key until the Power menu is displayed.
  • Swipe down to the screen to open Quick Settings.
  • Tap the Power icon at the top of the screen.
  • Tap Power off to turn off the phone. Wait until the phone or tablet completely turns off, and then press the Power key again to turn it on. See if the issue has been resolved.

Hey, Camila is here! From the very beginning, I love using Samsung phones like a die-hard fan. Apart from detailing One UI features for readers, I love exploring different apps of the Samsung ecosystem with a cup of tea!

Samsung

Samsung One UI 6.1.1 Galaxy AI’s Portrait Studio

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Samsung One UI 6.1.1 Portrait Studio

Samsung launched the Galaxy Z Flip 6 and Galaxy Z Fold 6 with One UI 6.1.1 software, introducing an impressive feature called Portrait Studio. This feature uses generative AI to transform normal photos into artistic portraits with just a few taps.

Portrait Studio of One UI 6.1.1 is accessible through Gallery and Contacts apps. It offers four different styles of portraits- Comic, 3D Character, Watercolor, and Sketch. Whether you prefer a comic-inspired look or a watercolor effect, there’s a style for every taste.

The process of using the Portrait Studio is very simple. First, select a portrait photo from your gallery, pick the desired style, and let the AI work its magic. Even if there are multiple people in the photo, you can select which individual you want the portrait created for.

Samsung One UI 6.1.1 Portrait Studio

The AI processing takes around 15 seconds to generate the portrait, and if you’re not completely satisfied with the result, you can easily create another version with the ‘Create Again’ button. Final Portraits can be saved through the photo editor or you can set directly it as a profile image for contacts.

The quality of the generated portrait improves with higher-resolution photos where the subject is visible and facing forward. Also, all portraits created using Portrait Studio contain a watermark in the bottom left corner to indicate their AI generation.

The good news is that Samsung plans to expand the availability of Portrait Studio beyond the Galaxy Z Flip 6 and Z Fold 6. Users of Galaxy Z Fold 5, Galaxy Z Flip 5, Galaxy Z Fold 4, Galaxy Z Flip 4, Galaxy S24, Galaxy S23 FE, Galaxy S23, Galaxy S22, Galaxy Tab S8, and Galaxy Tab S9 devices will soon also enjoy this amazing feature.

Samsung One UI 6.1.1 Portrait Studio

As the rollout progresses, more Samsung users can enjoy the amazing styles of AI-enhanced portraits on their smartphones. Stay tuned for more information.

One UI 6.1.1 update will bring Auto Zoom feature to Galaxy Z Flip 5

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One UI

One UI 6.1.1 update will bring Auto Zoom feature to Galaxy Z Flip 5

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One UI 6.1.1 Auto Zoom

Samsung launched the Galaxy Z Flip 6 smartphone with several new camera features, including the Auto Zoom feature. This Flex Zoom feature will not be exclusive to the Galaxy Z Flip 6 for long, as Samsung will soon expand its availability. The Auto Zoom feature is coming to the Samsung Galaxy Z Flip 5 via the upcoming One UI 6.1.1 update.

The amazing zoom camera feature enhances the experience of taking selfies on the cover display by automatically adjusting the zoom level. Auto Zoom feature is only compatible with Flip devices, currently Galaxy Z Flip 6 only and will soon be available for Galaxy Z Flip 5 smartphone

Auto Zoom

Auto Zoom feature of One UI 6.1.1 ensures that selfies are well-framed whether capturing full-body or upper-body shots. As users move to a suitable distance and prepare to take a photo, the camera automatically detects the subject and adjusts the zoom accordingly.

It works when the camera is launched on the cover display and the phone is placed in Flex Mode. Using advanced AI technology, such as facial and body recognition, the camera intelligently estimates the best zoom ratio ranging from 0.6x to 3x.

One UI 6.1.1 Auto Zoom

How to use it?

Users of Galaxy Z Flip smartphone can easily use this feature, just need to follow a few steps:

  • Open the Camera app on the cover display and activate Flex mode on your device.
  • Now, move to a distance and prepare to take a selfie.
  • The camera will detect the person and automatically adjust to the appropriate zoom ratio.
  • You can indicate your readiness to take a photo by showing your palm or using voice commands like “Smile”, “Shoot” or “Click”

Through the above easy steps, you can capture more accurate and better-quality zoom pictures. By integrating AI capabilities with UI design, Samsung continues to enhance the functionality and user experience of its flagship smartphone series.

One UI 6.1.1 Auto Zoom

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Here’s how to hide Mobile Hotspot icon on your Samsung device

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Samsung hide Hotspot icon

Samsung Galaxy users can now hide the hotspot icon on their smartphones along with other indicator icons, thanks to the QuickStar Good Lock module.

Previously, users could customize the visibility of several indicator icons including VPN, Power Saver, Location, Date Saver, battery, Bluetooth, and more. Now, the Mobile Hotspot icon has been added to this list.

Last month, Samsung released the QuickStar 7.3.06.50 update, which introduced the ability to hide the mobile hotspot icon. This feature is particularly useful for users who prefer a cleaner quick panel and want to hide indicator icons.

To hide the Mobile Hotspot indicator icon on the quick panel of your Samsung devices, users just need to follow a few simple steps.

  • Open the Good Lock app on your Samsung Galaxy device.
  • Access the QuickStar Good Lock module and enable it by toggling the option.

Samsung hide Hotspot icon

  • Navigate to the “Visibility of Indicator icons” option.

  • Enable the feature with a single tap on the toggle.

  • Locate the Mobile Hotspot icon in the list and toggle it off to hide it from the quick panel.

By giving users control over which icons appear in the quick panel, Samsung enhances usability and ensures a cleaner look that suits individual preferences. This feature simplifies the user interface and offers a more personalized experience.

Samsung QuickStar 7.3.06.50 update brings hotspot icon hiding feature

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