Tips
What to do if your Samsung device freezes or crashes
Samsung packed with massive storage and productivity features, the Galaxy device has set a new standard for smartphone innovations. To allow more users with enhanced work and play experiences. Adding more to this, Galaxy devices equipped with different storage capacities.
If somehow your phone freezes or crashes, it can be really disturbing. The good news is that this can probably be fixed without having to send your phone in for service.
Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Just follow the below troubleshooting.
Read More: One UI 2.1 and One UI 2.5 Tips: How to optimize, clean storage, and memory in your Samsung phone
Fix 1
Force a reboot on the phone
Make sure your phone has enough battery.
- Make sure your phone is charged to at least 5 percent. If your battery is below 5 percent, the phone may not turn on after the reboot.
- A phone that is completely drained should be charged for a minimum of 15 minutes using the supplied wall charger.
Reboot the phone.
Rebooting the phone will be a little different depending on what phone you have.
- Devices with a Power key: Press and hold the Volume down and Power key simultaneously for approximately 10 seconds.
- Devices with a Side key: Press and hold the Volume down and Side key simultaneously for approximately 10 seconds.
Select Normal Boot.
- Your phone should boot up normally. However, if the Maintenance mode screen appears, use the Volume keys to cycle through the options.
- Then, press the Power key or Bixby key to select Normal Boot.
Fix 2
Perform a software update on a phone or tablet
Download updates manually.
- Navigate to and open Settings, tap Software Update.
- Then tap Check for updates.
- Tap OK. If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart.
- You can also check for updates using Smart Switch.
If your carrier is Verizon, swipe to and tap System updates, and then tap Check for system updates.
Make sure your device has enough space if you’re having trouble.
- Make sure the phone or tablet is connected to the internet and charged more than 50 percent before installing a software update.
- Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data.
- If your phone or tablet doesn’t have enough storage space, you can clean up your storage with Device care. You can also back up extra files using Smart Switch or your Samsung or Google account.
Check your phone or tablet after the update.
- If you were having issues before the software update, use the phone or tablet normally to see if the problem has been solved.
Fix 3
Reboot the phone or tablet in safe mode
Certain downloaded apps can make your phone or tablet freeze, crash, or lag. Some apps can even affect camera functionality, cause audio issues, and affect network connectivity.
Using Safe Mode disables all downloaded apps and loads only the original software that came with your phone or tablet, allowing you to determine if the issue is caused by an app or with the phone or tablet.
If the issues do not appear while in Safe mode, the problem is caused by a downloaded app and it should be uninstalled.
Note: If you have a security feature set up on the phone or tablet, you’ll be required to enter your credentials once the phone or tablet reboots.
Reboot the phone or tablet in Safe mode.
First, open the Power menu:
- Press and hold the Power key until the Power menu is displayed.
- Swipe down to the screen to open Quick Settings.
- Tap the Power icon at the top of the screen.
- Touch and hold Power off until the Safe mode icon is displayed.
- Tap Safe mode to start your phone in Safe mode. If you’ve entered Safe mode successfully, you’ll see Safe mode displayed at the bottom of the screen.
Check if the phone or tablet is still having the same problem.
Use the phone or tablet normally and see if the issue has been resolved. If the phone or tablet is operating normally, a recently installed app was most likely causing the issue.
- If the issue is gone in Safe mode: One of your recently downloaded apps was likely the cause of the problem. Proceed to step 3.
- If the issue still exists: Downloaded apps may not be the cause of the problem. You may need to reset the phone or tablet to the factory setting.
Uninstall apps.
- One by one, uninstall any apps you downloaded just before your phone or tablet began having the issue.
- After uninstalling each app, restart the phone or tablet and see if it is functioning normally.
- After you uninstall the app that caused the issue, you can reinstall the other safe apps you just deleted.
Reboot the phone or tablet normally.
First, open the Power menu:
- Press and hold the Power key until the Power menu is displayed.
- Swipe down to the screen to open Quick Settings.
- Tap the Power icon at the top of the screen.
- Tap Power off to turn off the phone. Wait until the phone or tablet completely turns off, and then press the Power key again to turn it on. See if the issue has been resolved.
Samsung introduced a Sleep Apnea tracking feature with the Galaxy Watch 7 series. The company is now making the Sleep Apnea feature available for other Galaxy Watch models with One UI 6 update. Here, you can check how to enable and use this feature.
Sleep apnea is a condition where a person’s breathing becomes shallow or stops while they sleep. It’s a serious issue that can affect overall health. With the new feature, Samsung aims to help users easily detect if they might have sleep apnea.
To use this feature, you’ll need the Samsung Health Monitor app on your Samsung phone. Here’s how you can enable it:
- Open the Samsung Health Monitor app on your connected phone and go to the Sleep Apnea tab.
- If you don’t see the app on your phone, start it from your watch first.
- Enable the Sleep Apnea feature by turning on the switch and following the prompts.
Make sure to wear your Galaxy Watch while you sleep. In the morning, open the Samsung Health Monitor app again to view your results in the Sleep Apnea tab. You can also tap “View history” to see your recorded sleep data.
This new feature gives users important insights into their sleep health. By offering an easy way to detect signs of sleep apnea, it can help users take steps toward better health.
For more detailed instructions, you can also check “the Instructions for use” section in the Samsung Health Monitor app. If you have the Galaxy Watch running One UI 6 Watch update, you can try out this feature.
Quality sleep is important for your health, but several people struggle to get enough. Lack of sleep can lead to serious health problems like obesity, diabetes, and heart disease. To help improve sleep, Samsung has created the Galaxy Ring. It is a smart ring with AI technology that tracks your sleep and offers personalized tips to help you rest better.
Here you can check three advantages of the Samsung Galaxy Ring to improve your sleep.
Comfortable to Wear All Night
Samsung Galaxy Ring is lightweight and comfortable so you can wear it all night without issues. It comes in 9 different sizes, and a free sizing kit is included to help you find the best fit.
The ring can be worn on any finger, but the index finger is recommended for the best results. With a battery life of up to 7 days, you don’t have to worry about charging it every night.
Track Sleep Quality
Galaxy Ring features an Advanced Sleep Tracking feature, which helps to track different stages of sleep, including light, deep, and REM (Rapid Eye Movement) sleep. Each stage plays a different role in your body’s recovery. Deep sleep helps your body heal, while REM sleep is important for mental recovery.
By tracking how much time you spend in each stage, the Galaxy Ring helps you understand if you’re getting the quality sleep you need. It also checks your heart rate and heart rate variability, which can help spot sleep problems.
Healthier Tips
After tracking your sleep for a week, the Galaxy Ring provides personalized advice to help you improve your sleep habits. It might suggest things like adjusting your bedtime or avoiding caffeine before sleep. These tips make it easier to build a healthier sleep routine.
Studying e-books and journals in foreign languages can be difficult, especially when you come across unfamiliar words or phrases. For that, Samsung offers Galaxy AI-powered PDF Overlay Translation feature. With this feature, you can instantly translate PDF documents without needing any extra apps which helps you understand study material more quickly and effectively.
Samsung PDF Overlay Translation feature automatically translates the text on your screen. After that, you can read documents in a foreign language without having to switch between apps or spend time searching for words.
Whether you’re reading any paper or an e-book, the PDF Overlay Translation tool can help you stay focused by making translations appear directly on the document. Below you can check how you can use it on your Samsung phone.
How to Use Samsung PDF Overlay Translation Feature
For that, you just need to follow a few steps given below
- Open the Samsung Notes app on your Galaxy device
- Create a new document by clicking the appropriate icon.
- Tap the “+” icon, select PDF, and find the PDF you want to translate.
- Once your PDF is open, tap the Galaxy AI icon at the top of the screen.
You can choose to either Summarize or Translate PDF depending on what you need. You can also pick the language you want to translate the document into.
This feature is very useful, mainly for those who need to read documents in another language, whether for school, work, or personal growth. It saves time and helps you understand content better to study more efficiently and without stress.
If you have an eligible Samsung Galaxy device, you can try this feature now to read documents in another language.