Tips
How to charge your Samsung device properly
Samsung smartphones come with lots of new features and top notch hardware, which also includes a long-lasting battery and taking its position to the new level. Every Samsung mobile device is equipped with a high-quality to strengthen your Galaxy experience.
Batteries are consumables, and their lifespans are affected by their usage patterns and environments. If you find yourself charging your phone too often, and your battery life has noticeably diminished.
Try this out if your phone isn’t charging properly
Check your phone’s charging specifications
- Go to Device care in Settings and click Battery
- Tap See more to go to settings.
- Under the Charging category located at the bottom, check your smartphone’s supported charging features.
-Fast cable charging’ and ‘fast wireless charging’ should require a charger, cable, and accessories that support the function.
-Wireless charging is only supported in certain Galaxy models, and wireless charging pads are sold separately.
-Fast wireless charging is only supported in certain Galaxy models.
-For fast wireless charging, the feature will be displayed after your first wireless charge.
How to check Fast wireless charging support:
- Settings > Advanced features > Accessories > Fast wireless charging
Is your phone charging slowly or not charging at all
Take a break and lets your smartphone rest while charging
Browsing the Web, watching a video, and playing games while your phone is charging will lead to slow charging due to overheating prevention.
In fact, if multiple apps are running simultaneously or connect to other devices, which consume more energy than what is being charged, the battery may deplete.
Check your setting if fast charging is not working
If fast charging is not working, check your settings to see if the fast charging option is enabled.
- Go to Device care in Settings and click Battery.
- Tap See more to go to Settings.
- Under the Charging category located at the bottom, check if Fast cable charging and/or Fast wireless charging is enabled.
Use an authentic Samsung charger
If you are charging with a USB cable connected to a computer, the voltage will be less than that of an authentic Samsung charger, resulting in a slow charge.
For the best results, we recommend using an authentic Samsung charger.
Check for foreign object or moisture
- If there is a foreign object stuck inside the USB port or the cable, the device’s safeguard may shut off charging for its protection.
With a soft brush, remove the foreign object and try charging again. - For wireless charging, if there is a foreign object located between the device and the charger, the charging may be slowed.
Remove the foreign object and try charging again. - If there is any moisture detected inside the USB port or the cable, the device’s safeguard will notify you that moisture is detected and will shut off charging.
-Try again after the moisture is removed.
If moisture is detected (water drop icon), unplug the charger from your device.
Charging with moisture can lead to USB port corrosion and damage to the device.
Will the phone turn on after connecting the charger
If the battery is completely depleted, wait until it is 1% charge before turning it on
If the battery is completely depleted, the power will not turn on immediately even if the charger is connected.
Let it charge for a few minutes, and let it reach 1%, before turning it on.
Is the phone overheating while charging
Did it stop charging
Both the device and the charger can rise in temperature while charging.
This is completely normal and will not affect the device’s lifespan or performance, but if the temperature reaches beyond/below a certain level, the device’s safeguard may shut off charging for its protection.
Did you use the phone while charging
The device may overheat if you started charging without closing certain apps. If you think the device is overheating, close all running apps and unplug the charger. Resume charging once the device has cooled down.
Overheating near the USB port
If the USB cable or the device’s USB port is damaged, it may overheat.
Replace it with a new, authentic cable or visit a service center to have it repaired.
Device overheating while wireless charging
- Check for any foreign metallic or magnetic objects located between the device and the charger, remove the object, and separate the device from the charger.
- Resume charging once the device has cooled down.
If the device is charged with its case on, it may overheat due to confined space. Resume charging after removing the case.
Charging in a hot temperature environment
If charged in a hot environment, like inside a car on a hot summer day, additional heat may result in overheating. Try charging in a cooler environment.
If you’ve updated your Samsung Galaxy phone to One UI 6.1.1 and noticed that your photo albums are missing or not showing up in the Gallery app, you’re not alone. Several Galaxy users are experiencing the same issue. Let’s take a look at what’s cause of this issue and how to fix it.
What’s the Issue?
After the major One UI 6.1.1 update, some users have found that when they select an album group in the Gallery app, their photos are not visible. Instead, the album seems to disappear entirely.
The issue often happens when you have albums with the same name activated in two different features – the album hiding function and the album merge feature. When both are turned on, it can cause albums to disappear or not display correctly.
Samsung’s Response
Samsung is aware of this issue and the community moderator has confirmed that it’s a known issue affecting users after the One UI 6.1.1 update.
The moderator has also mentioned that the company is working on a solution to fix these bugs in future updates. In the meantime, you can check some temporary solutions to resolve it.
Quick Solutions
If you’re experiencing problems with your albums, there are two solutions you can try:
1.) Disable Albums with the same name in the Hide Album Feature
For that, you just need to open the Samsung Gallery app on your device >> tap the More Options icon (Three vertical dots) >> Select Hide Album option >> Look for albums that have the same name and turn them off.
2.) Turn Off the Album Merge Feature
To do so, launch the Samsung Gallery app >> click on the More icon at the bottom to enter Settings >> check the option for Merge Album and switch it off.
By following these steps, you should be able to see your photo albums again. You can also check software updates and a Gallery app update. If any of them are available on your smartphone, install them now to get a better experience.
Update your Samsung Calendar app now to fix widget disappearance issue
Samsung is going to open the One UI 7 Beta Program for Galaxy devices soon, and fans are excited to be a part of it. Ahead of registering beta, it is important to ready your Galaxy smartphone for that.
If you have the latest Galaxy flagship smartphone, such as the Galaxy S24 series, Galaxy Z Fold 6, or Galaxy Z Flip 6, here are a few steps to prepare for the Beta update:
1). Keep Your Software Updated
- Make sure your phone is running the latest software version. You can only participate in the Beta if your device’s software is up to date. This also helps with performance and compatibility for the upcoming Beta.
2). Install the Samsung Members app
- Samsung Members app is necessary to join the Beta program. If you haven’t installed it yet, do so soon! To do so, you just need to open Galaxy Store >> Search ‘Samsung Members’ >> Open it and tap to Install.
3). Update the Samsung Members app version
- If you already have the Samsung Members app, check for any updates. Keeping it up to date will help you access the Beta Poster and enjoy new features.
By following these steps, you’ll be ready to join the One UI 7 Beta program as soon as it is available.
Notably, the Korean tech giant hasn’t confirmed when One UI 7 will be released but some reports show that many flagship devices are already being tested internally. However, the recent information reveals that there may be some delays in the Beta rollout.
Today, Samsung is holding its 2024 Developer Conference, where the company will showcase improvements in various features like Bixby, Galaxy AI, One UI, Samsung Health, Samsung Wallet, SmartThings, and Tizen. It’s not clear if Samsung will reveal Android 15-based One UI 7.0 at the event.
Keep an eye on announcements and get ready to enjoy new features on your Galaxy device!
One UI 7 may expand One UI 6.1.1 features to non-flagship devices
Samsung Internet app is filled with a Secret Mode browsing feature. Under Samsung Internet, the company created a myriad of features all geared towards helping to keep you and your online experience safe.
Available for all Android phones, Samsung Internet brings user-centric security and privacy features to web browsing, enabling you to freely browse your favorite websites while helping to safeguard your privacy.
Samsung Internet also enables private environments with Secret Mode. This option offers the same browsing experience as you would normally experience on Samsung Internet but with extra privacy and protection.
Secret Mode won’t let cookies and browsing history for any websites you visit be stored on your phone. As soon as you close all the tabs from Secret Mode, cookies and browsing history will be erased, leaving no clue of what happened.
To use this feature, go to Samsung Internet, and from the main screen, tap on the Tab Manager icon on the bottom where you can manage your open pages. Activate Secret Mode by tapping “Turn on Secret mode”.
Privacy Dashboard:
Available within the Quick Access page, the Privacy Dashboard offers a detailed record of weekly activities and settings that can be adjusted to suit your privacy preferences. To find this, go to the browser, tap the three lines icon, and select Privacy.